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The Lenox Hotel Boston

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Luxury
4.5 star property
9.6

Exceptional

Historic elegance in Back Bay

Gorgeous wood-burning fireplaces create a warm, historic ambiance throughout this elegant Back Bay property. The lobby transforms during Christmas, with staff greeting guests by name. Just steps from Copley Square, the hotel features three distinctive restaurants including an Irish pub.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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About this property

The Lenox Hotel Boston

  • Luxury family-friendly hotel near Copley Square
  • Located close to Boston Common and Fenway Park, The Lenox Hotel Boston provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and conference space.
  • Additional perks include:
    • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
    • An electric car charging station, access to a nearby health club, and express check-out
    • Babysitting (surcharge), a porter/bellhop, and a banquet hall
    • Guest reviews say great things about the helpful staff and proximity to shopping
  • Room features
  • All 215 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Childcare services and free infant beds
    • Bathrooms with designer toiletries and shower/tub combinations
    • HDTVs with premium channels
    • Refrigerators, heating, and daily housekeeping

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 30.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Extended parking fee: USD 70 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015530350
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is The Lenox Hotel Boston pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Lenox Hotel Boston?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at The Lenox Hotel Boston on May 25, 2026 start from CA $404, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 70 per day. Extended parking is available for USD 70 per night.

What time is check-in at The Lenox Hotel Boston?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM.

What time is check-out at The Lenox Hotel Boston?

Check-out is at noon.

Where is The Lenox Hotel Boston located?

This family-friendly Boston hotel is located near the airport, steps from Boylston Street, Newbury Street, and Boston Marathon Finish Line. Copley Square and Copley Place are also within 5 minutes. Copley Station is only a 3-minute walk and Prudential Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1316 out of 1542 reviews
Rating 8 - Good. 153 out of 1542 reviews
Rating 6 - Okay. 47 out of 1542 reviews
Rating 4 - Poor. 20 out of 1542 reviews
Rating 2 - Terrible. 6 out of 1542 reviews

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room service
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, lovely room, comfortable bed, perfect location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and super friendly staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

XIAOHUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and best service .
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful room, restaurant is delicious
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Feels historic. Excellent restaurant!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very solid option in Back Bay. Superb location, well kept facility and efficient staff.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, excellent lobby coffee.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively lobby at night, multiple eat-drink options, classy decor, great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, elegant, everything we could have asked for in a hotel. If you're able to stay here I couldn't recommend more!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Siddhartha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, attentive staff. Fitness center was small, but exceeded expectations in quality.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Aleesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, beautiful lobby. We ordered room service for dinner and breakfast- all of which was delicious.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Awesome staff, lovely hotel character, great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria

Clean, excellent customer service, ample food choices and excellent location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, staff, and restaurants located within the hotel. Gorgeous hotel! We'll definitely be planning another stay soon.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The restaurants are excellent -- much more modern than the hotel and staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our two favorite hotels in Boston. Understated elegance, superb staff. Not pretentious, just elegant.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and perfect location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities
Excellent staff, clean room, superb dining and breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and helpful. Perfect location. Rooms were nice and clean. Will stay again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Great location!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, restaurant at breakfast, wi-fi connection
Stayed 3 nights in Feb 2026