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Overview of Staypineapple, A Delightful Hotel, South End

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Premium bedding, down comforters, pillowtop beds, desk
Premium bedding, down comforters, pillowtop beds, desk
Premium bedding, down comforters, pillowtop beds, desk
Premium bedding, down comforters, pillowtop beds, desk

Staypineapple, A Delightful Hotel, South End

3 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCopley Square8 min walk
    Popular LocationThe Freedom Trail15 min walk
    Popular LocationBoston Common15 min walk
    AirportBoston, MA (BOS-Logan Intl.)7 min drive

Choose dates to view prices

About this area

Boston

Located in Boston's South End neighborhood, Staypineapple, A Delightful Hotel, South End is in the city center and near the airport. The Freedom Trail and Faneuil Hall Marketplace are notable landmarks, and travelers looking to shop may want to visit Harvard Square and Copley Place. New England Aquarium and Museum of Science are not to be missed.
Popular Location

What's nearby

  • Copley Square - 8 min walk
  • Tufts Medical Center - 10 min walk
  • Copley Place - 10 min walk
  • The Freedom Trail - 15 min walk
  • Boston Common - 15 min walk

Getting around

  • Boston-Back Bay Station - 7 min walk
  • Arlington Station - 8 min walk
  • Logan International Airport (BOS) - 7 min drive

Restaurants

  • Grill 23 & Bar — 4 min walk
  • Barcelona Wine Bar — 4 min walk
  • The Friendly Toast — 4 min walk
  • Mistral — 4 min walk
  • Beehive — 4 min walk

About this property

Staypineapple, A Delightful Hotel, South End

3-star Boston hotel in South End, walk to Copley Square
Along with coffee/tea in a common area, this smoke-free hotel has free use of bicycles and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance. All 56 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find iPod docks, coffee makers, and down comforters.
Staypineapple, A Delightful Hotel, South End offers 56 accommodations with iPod docking stations and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Free bicycle rentals

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Dogs welcome
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 17.17 per accommodation, per night
The resort fee includes:
  • Sporting facilities or equipment
  • Internet access

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014880350
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chandler Inn Hotel Boston
Chandler Boston
Staypineapple A Delightful Hotel South End
"Staypineapple A Delightful Hotel South End"
Staypineapple, A Delightful Hotel, South End Hotel
Staypineapple, A Delightful Hotel, South End Boston
Staypineapple, A Delightful Hotel, South End Hotel Boston

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 193 out of 412 reviews
5 - Excellent 47%
Rating 4 - Good. 143 out of 412 reviews
4 - Good 35%
Rating 3 - Okay. 40 out of 412 reviews
3 - Okay 10%
Rating 2 - Poor. 23 out of 412 reviews
2 - Poor 6%
Rating 1 - Terrible. 13 out of 412 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely designed, cute décor with accent on pineapples. Nice staff. Minimal-sized rooms, but well designed. Comfortable bed, room felt very clean. Fairly quiet, but Boston is a noisy city...We were unlucky with both neighbors with screaming toddler or girl screaming about the infinite pleasure her partner was giving her...Bad luck of the draw, not really the hotel's fault. Well located. Would go back.
Stayed 3 nights in May 2021

1/5 Terrible

Travelled with partner
Disliked: Amenities
They should update their website as food wasn’t open as described. We were right next to exit door on floor and we heard lots of loud bangs all night. Bed was nice, but wouldn’t recommend.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautifully decorated and felt bright and happy.
Stayed 1 night in Apr 2021

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was close to public transportation, centrally located in the South End and very close to Back Bay. The staff, especially the manager, Edward, were all great. Check in and out was a breeze, great bed, plenty of storage, and out room was a corner king, so furthest from the elevator and had the most windows.
Stayed 3 nights in Mar 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2020