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Marriott Vacation Club® at Custom House, Boston

3.5 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Marriott Vacation Club® at Custom House, Boston

Rooftop terrace
View from property
Lobby
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils
1 bedroom, in-room safe, blackout drapes, iron/ironing board
In the heart of Boston, Marriott Vacation Club at Custom House offers a family-friendly getaway with an arcade/game room and playground. Stay connected with in-room WiFi, get energized at the gym, or unwind with a drink from the bar. The hotel's helpful staff has left a lasting impression on previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Bar
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 Bedroom, Non Smoking

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Sofa bed - double
Hair dryer
Shower/tub combination
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
Hair dryer
Shower/tub combination
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
Hair dryer
Shower/tub combination
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
Hair dryer
Shower/tub combination
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
3 Mckinley Square, Boston, MA, 02109

What's nearby

  • Faneuil Hall Marketplace - 3 min walk - 0.3 km
  • New England Aquarium - 3 min walk - 0.3 km
  • TD Garden - 14 min walk - 1.2 km
  • Boston Common - 18 min walk - 1.5 km
  • Boston Convention and Exhibition Center - 19 min walk - 1.6 km

Getting around

  • Aquarium - 2 min walk
  • South Station - 13 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 18 min drive

Restaurants

  • ‪Bostonia Public House - ‬1 min walk
  • Wicked Lobsta
  • ‪The Hong Kong - ‬1 min walk
  • ‪7-Eleven - ‬1 min walk
  • ‪Granary Tavern - ‬2 min walk

About this property

Marriott Vacation Club® at Custom House, Boston

Eco-certified hotel near Faneuil Hall Marketplace
Located close to TD Garden and Boston Common, Marriott Vacation Club® at Custom House, Boston provides dry cleaning/laundry services, a bar, and a gym. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, a 24-hour front desk, and games
  • A porter/bellhop, an elevator, and a billiards/pool table
  • Guest reviews say great things about the helpful staff and location
Room features
All 84 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Mini fridges, microwaves, and cookware/dishes/utensils

Awards and affiliations

Eco-Certified Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 56 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 10 for adults and USD 2 to 10 for children
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Games
  • Gym

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 5 2026 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults, and USD 2.00 to 10.00 for children
  • Valet parking fee: USD 56 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number ROC-11545442-009

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Villas
Marriott Vacation Club Pulse Custom House Boston Aparthotel
Marriott's Custom House Villas
Marriott's Custom House Villas Aparthotel
Marriott's Custom House Villas Aparthotel Boston
Villas Boston
Marriott's Boston Custom House Villas Aparthotel
Marriott Vacation Club Pulse Custom House Aparthotel
Marriott Vacation Club Pulse Custom House Boston
Marriott Vacation Club Pulse Custom House
Marriotts Custom Resort
Marriotts Custom Hotel
Marriotts Custom Hotel
Marriott`s Custom House Hotel Boston
Marriotts Custom Resort
Marriott Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott's Boston Custom House Villas

Frequently asked questions

Is Marriott Vacation Club® at Custom House, Boston pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Marriott Vacation Club® at Custom House, Boston?

As of Sept 1, 2025, prices found for a 1-night stay for 2 adults at Marriott Vacation Club® at Custom House, Boston on Sept 7, 2025 start from CA $466.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Marriott Vacation Club® at Custom House, Boston?

Valet parking is available for USD 56 per day.

What time is check-in at Marriott Vacation Club® at Custom House, Boston?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Marriott Vacation Club® at Custom House, Boston?

Check-out is at 11 AM.

Where is Marriott Vacation Club® at Custom House, Boston located?

Located in Downtown Boston, this eco-certified hotel is within a 15-minute walk of Faneuil Hall Marketplace and TD Garden. Boston Common and Boston Public Garden are also within 1 mi (2 km). Aquarium and State St. Station are within a 5-minute walk.

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Marriott Vacation Club® at Custom House, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 434 out of 563 reviews
Rating 8 - Good. 96 out of 563 reviews
Rating 6 - Okay. 21 out of 563 reviews
Rating 4 - Poor. 8 out of 563 reviews
Rating 2 - Terrible. 4 out of 563 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a great hidden gem! We LOVED the observation deck and the history throughout the hotel. The rooms were well maintained and the high ceilings make the room seem so much bigger. It’s steps from Quincy market and Faneuil! We will definitely stay here on our next trip to Boston
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff. The rooms are first-come, first-served, so if you are given a lower room (we received one on the 1st floor), kindly ask to be switched to a higher room the next day. They were great about that. Very large rooms, clean and spacious - perfect for a family traveling!
Stayed 4 nights in Aug 2025

8/10 Good

Cheryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing
Stayed 3 nights in Jul 2025

8/10 Good

Shara

Liked: Cleanliness, amenities, property conditions & facilities
Loved the Museum like atmosphere!
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beutiful historic hotel in the best location is boston. Valet parking made it easy. The tob observation area allowed us to see all over boston from tables . The bar drinks were nice. An elegant hotel with spacious rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall an excellent property. Everyone on staff at all levels were so friendly and accommodating
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Great stay with the family. Easily able to put a pack n play in the bedroom and a blow up toddler bed in the sitting room. Clean hotel with great staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and so kind. The hotel is unique and spacious and had everything we needed. The location was great as well.
Stayed 3 nights in Mar 2025

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room.
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Loft room was amazing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Luzminia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel in great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious hotel in a great location in a very historical building. We travelled with our teenage son and we had plenty of space for our 4 night stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay! Perfect for our family of four. Loved the neighborhood and the entire space was beautiful and well decorated for the holidays.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was perfect. Room was clean and spacious. Property is beautiful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuecheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Quincy market
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful landmark hotel

Gorgeous rooms with 16’ ceilings, well appointed. Could use a little painting here and there. Location can be beat! Would return!
Stayed 2 nights in Mar 2025

8/10 Good

chadaporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staffs
Stayed 3 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Rooms and the Area was great to walk to many restaurants and attractions
Stayed 3 nights in Jul 2024

10/10 Excellent

Khristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff and hotel were beyond expectations.
Stayed 4 nights in Nov 2024

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historical icon provided exemplary service and views that truly took your breath away. The property itself was clean and very comfortable. Easy access to public transportation and well situated for many walkable sites. The staff were approachable and considerate of our needs. We will be returning for any future trips to Boston. Thank you, Marriott Vacation Club at Custom House
Stayed 4 nights in Mar 2025

10/10 Excellent

Ligaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and polite front desk - helped us get cabs, took care of us when the bed was too high for my elderly and short mother to climb into. Beautiful room, very comfortable - even the sofa bed. Separate climate control for sitting and sleeping rooms. Huge windows but effective light blocking shades. Quiet even though we were on the first floor next to the breakfast room. Walkable to all your classic Boston sights - Boston Garden, Freedom Trail, aquarium, Harbor Front, etc. Lots of great food steps away (State Street Provisions, Legal Seafood, Quincy Market Food Hall). Convenience store right across the parking lots. (Our cab was for the airport.) Free programming like bird presentations and movies, amazing observation deck for guests only, game room, gym. Free coffee and hot chocolate in the breakfast service. Good WiFi. Absolutely top notch.
One of the views from the guests-only observation deck
One of the views from the guests-only observation deck
One of the views from the guests-only observation deck
One of the views from the guests-only observation deck
Stayed 2 nights in Jun 2025

10/10 Excellent

MaryAnn

Liked: Property conditions & facilities, room comfort

Hotel Review

Would love to come back to stay again; but only in room on a floor high enough and/ or on side where my wife did not here train noise which bothered her
Stayed 1 night in Feb 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful spot!

Great stay! We have stayed here many times & are always pleased! All the staff is lovely and accommodating! Great location! A short walk to the North End with fabulous Italian restaurants galore. And, of course, a stop at the modern bakery on Hanover street for cannolis and cappuccino !
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel I've ever been in.
Stayed 3 nights in Aug 2024