6/10 – Acceptable
Ray B.
13 août 2025
Points faibles : Propreté
The property itself is really nice! Great location, charming, roomy and comfortable. However, we were not overly impressed at how it was maintained and managed. When we arrived, the 3rd bedroom which we paid for, was locked. The issue was resolved with a couple of phone calls, however, because it was not assigned correctly there were no towels provided for that room. And that leads to our overall issue of maintenance and facilities. The outside decks, especially the lower one with the hot tub, was extremely dirty and had not been cleaned in a long time. There were huge cobwebs everywhere, furniture was dirty and there was a wasp nest. Indeed our son got bit badly. We know its the mountains and there may be the odd cobweb, but this was excessive and clearly not cleaned in a long time. Another huge annoyance was the lack of paper products and basic homely items. We had to waste hours and spend over 200 on startup basics like dish soap, dish scrub, paper towels, toilet paper, tissues, trash bags, washing liquid, actual towels ( as noted before not enough provided), and more. Just because it is noted by the Managing Agency that minimal paper products are provided, does not make it excusable. We paid a lot of money for the cabin. A reasonable amount of paper products, trash bags, towels, etc should be provided for the length of the stay. A hotel provides it!Because of all this we do not categorize the cabin as true VRBO, home from home rental.
Ray B.
Séjour de 10 nuits en juillet 2025