Find Business Hotels in Berlin, MA from CA $121

"The staff was rude. Went to the restaurant for dinner after sitting for 35 minutes asked how to place a order for food and was told "well get to you when we get to you" Pool was closed at night so kids couldn't swim (whole reason we booked here) The next morning at 930 a random women entered my room without knocking and told me i had to check out.. my check out was at 12. Breakfast was overpriced for the good wasnt great. "

"Awesome staff I recommend this place to anyone who wants a good place with good people and great prices "

"It is a bargain. It’s not great, but it is good enough. Friendly staff. Comfy room. I stay here often. Most vending machines are out of service. Decent self serve breakfast. Yogurt is the only protein. I wish they’d add peanut butter"

"We found the hotel to be very clean, the staff was friendly amd helpful. The bottom floor was being remodeled, I do believe the 2nd and 3rd floor had already been done. The beds were very comfortable, the room was nice and clean. We'd definitely stay again"

"A/C Filter had been cleaned, which the often are overlooked, thank you. A bit of a rattle noise, at times and controls somewhat confusing. Took a while to trust it was actually on at desired temperature. Staff: All decent, but one sour puss, from first confirmation call to actually meeting him. Needs to learn to smile and say hello. A stark contrast to remaining staff. Housekeeping: Had to remind a few to speak w/soft voice early a.m. while guests slept. They did. Desk nor head housekeeping has an envelope available nor can break a 20 for tips. Any House staff can pick it up; including one who never touched the room while I was there. Just sayin'. Get those tips to who deserves it. Return calls promises by same minimalist staffer mentioned above. Zero call from one of the front desk supers or the head housekeeper. I doubt he ever passed it on. Just my instincts. Done a lot of travelling by age 76. Otherwise a lovely stay. Will return"

"Kids had a blast, staff was attentive, helpful, curious and amazing thank you all "

"Awesome breakfast views!"

"“Great hotel with amazing service. My room was spacious, and the bathroom was very nice.“I had a wonderful stay at this hotel. The room was very clean and the bed was comfortable. The staff were friendly and helpful.i feel like home ,i love staying here ,the staff is extremely friendly and helpful,and the manager Hilary is excellent always helpful she os very friendly Nd sweet,best hotel in the area "

"For a hotel that’s been around a long time, the rooms were very nice! Showers were new and water pressure great. Large tvs and very comfortable bed."