Find Business Hotels in Berlin, MA from CA $120

"A/C Filter had been cleaned, which the often are overlooked, thank you. A bit of a rattle noise, at times and controls somewhat confusing. Took a while to trust it was actually on at desired temperature. Staff: All decent, but one sour puss, from first confirmation call to actually meeting him. Needs to learn to smile and say hello. A stark contrast to remaining staff. Housekeeping: Had to remind a few to speak w/soft voice early a.m. while guests slept. They did. Desk nor head housekeeping has an envelope available nor can break a 20 for tips. Any House staff can pick it up; including one who never touched the room while I was there. Just sayin'. Get those tips to who deserves it. Return calls promises by same minimalist staffer mentioned above. Zero call from one of the front desk supers or the head housekeeper. I doubt he ever passed it on. Just my instincts. Done a lot of travelling by age 76. Otherwise a lovely stay. Will return"

"The room was clean "

"Great place"

"Great hotel!"

"Kids had a blast, staff was attentive, helpful, curious and amazing thank you all "

"Awesome breakfast views!"

"“Great hotel with amazing service. My room was spacious, and the bathroom was very nice.“I had a wonderful stay at this hotel. The room was very clean and the bed was comfortable. The staff were friendly and helpful.i feel like home ,i love staying here ,the staff is extremely friendly and helpful,and the manager Hilary is excellent always helpful she os very friendly Nd sweet,best hotel in the area "

"For a hotel that’s been around a long time, the rooms were very nice! Showers were new and water pressure great. Large tvs and very comfortable bed."

"Room was large, clean; staff are always pleasant and helpful. I always enjoy my stay and take advantage of the pool and sauna."