Find Business Hotels in Berlin, MA from CA $121

"This is advertised as having breakfast….it does not. And your site collects money up front for a breakfast that does not exist."

"Ijhjj"

"Clean room"

"Everything was great. Spacious room and quiet at night even with a loaded hotel. The staff was amazing and they have great food and drinks."

"Overall, the hotel was pretty good. The staff was friendly, the room was clean, and the location was convenient. The check-in process was smooth and the property seemed well maintained. However, the main issue was the noise. The walls seem to be very thin, and you can hear almost everything happening outside the room and in the neighboring rooms. It made it difficult to get a good night of sleep because of the constant noise. Another small issue was the shower. Every time it was used, it made a loud sound similar to a hot tea kettle or pressure noise, which was a bit strange and noticeable. Overall, it’s a decent place to stay, but the noise insulation and the plumbing noise in the shower could definitely be improved."

"If you’re okay with paying significant charges upon arrival because a reservation means nothing, by all means, stay here. If you need an accessible room or any specific bed types, do NOT. I reserved an accessible room only because it was the cheapest and I was trying to save some money. Upon arrival I was told that there were NO reserved rooms left. I could upgrade to a larger room but I’d have to pay a fee for the upgrade. They demanded $40 more to stay the night in a room reserved for walk-ins. Excuse me?? I told them that it’s not my fault they overbooked. I argued until he changed it to $25 but I am still angry. If I was disabled I would have been just out of luck, because there were no accessible rooms left. The guy at the counter did. Not. Care. First and last time I stay at a Red Roof Inn. For what I spent, I could have stayed somewhere much nicer with professional courtesy. "

"Great location near Wachusett Mountain, which made it very convenient for a ski trip. The rooms were very nice and the beds were comfortable, which we appreciated after a long day on the mountain. Unfortunately, we were extremely disappointed that the hot tub was not working and the pool was freezing cold. The main reason we booked this hotel was specifically for the pool and hot tub for our kids. We didn’t receive any email or heads-up from the hotel ahead of time that the hot tub was out of service, which resulted in some very upset children. After swimming in the cold pool, we promised them a warm bath, but unfortunately the bath water came out brown, which was another frustrating issue. The walls are also very thin. We could hear people running and walking above us late at night and early in the morning, which made it difficult to sleep. We ended up eating dinner at the Colonial Grill. The food itself was good, but we were told the kitchen was backed up and expected a long wait. Ironically, the wait ended up being about an hour anyway, but after a full day of skiing it wasn’t really an option to pack the kids back into the car and go somewhere else. On a positive note, we spoke with a manager about the issues with the pool and hot tub, and they gave us vouchers for breakfast the next morning, which was appreciated."

"Awesome staff I recommend this place to anyone who wants a good place with good people and great prices "

"We found the hotel to be very clean, the staff was friendly amd helpful. The bottom floor was being remodeled, I do believe the 2nd and 3rd floor had already been done. The beds were very comfortable, the room was nice and clean. We'd definitely stay again"