We were super pleased by the front desk service. When we checked in we found that our room had not been cleaned very well. Before we were able to report it, Sheree from the front desk called to check to see if everything was okay with the room. My wife told her about the issues and Sheree got to work right away and put us into another room. She followed up on everything and made it right in a pleasant and professional manner. The cleaning staff dropped the ball but the front desk picked it up...
We were super pleased by the front desk service. When we checked in we found that our room had not been cleaned very well. Before we were able to report it, Sheree from the front desk called to check to see if everything was okay with the room. My wife told her about the issues and Sheree got to work right away and put us into another room. She followed up on everything and made it right in a pleasant and professional manner. The cleaning staff dropped the ball but the front desk picked it up...
Edward
Reviewed December 23, 2023Reviewed December 23, 2023
We thought the lady who greeted us at the desk was very helpful and pleasant. We were pleasantly surprised at the cleanliness and how the property had been updated. Overall, we were very happy. Unfortunately there are not many restaurants etc within walking distance.
We thought the lady who greeted us at the desk was very helpful and pleasant. We were pleasantly surprised at the cleanliness and how the property had been updated. Overall, we were very happy. Unfortunately there are not many restaurants etc within walking distance.
Very nice hotel with excellent staff. The rooms are large and very clean, everything is brand new. The gym had a lot of equipment and was very functional. The area around the hotel did not have many restaurants that weren't chain restaurants so we chose to eat in Washington for most meals. Breakfasts were supplied and quite good.
Very nice hotel with excellent staff. The rooms are large and very clean, everything is brand new. The gym had a lot of equipment and was very functional. The area around the hotel did not have many restaurants that weren't chain restaurants so we chose to eat in Washington for most meals. Breakfasts were supplied and quite good.
Debra
Reviewed November 17, 2016Reviewed November 17, 2016