Find Luxury Hotels in Behala, Kolkata

"Exceptional Service and Care for Elderly Guests. I recently had the privilege of sending my elderly father, who is also a heart patient, and our family friend to stay at the Taj Bengal in Kolkata. From the moment they arrived until their departure, the staff's dedication to ensuring their comfort and well-being was truly remarkable. The airport transfers were seamless, thanks to the assistance of Sanjib Ghosh, Mr. Arjun, Tanmoy Biswas, and the entire team. Their attention to detail and personalized service made a lasting impression on me and provided me with the reassurance and confidence to send my elderly parent to this hotel alone again in the future. Throughout their stay, the staff went above and beyond to ensure my father and our family friend felt welcomed and cared for. The level of professionalism, warmth, and dedication exhibited by the front desk staff, concierge, and everyone involved in their stay was truly exceptional. I cannot express enough gratitude to the team at Taj Bengal for their outstanding hospitality. They have set a benchmark for what it means to provide exceptional service and care for elderly guests, particularly those with medical conditions. If you have elderly family members or loved ones visiting Kolkata, you can trust the Taj Bengal to treat them with the utmost respect, compassion, and attentiveness. Highly recommended for anyone seeking a luxurious and comfortable stay coupled with top-notch service."

"Food at JW Kitchen was awesome "

"Excellent stay!"

"All of the staff went above and beyond. They made you feel like family verses a customer. Conversations were easy and enjoyable from all you encountered. The room was clean, spacious and welcoming. "

"Great service."

"This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again. "

"This is a very beautiful historical property. The staff are so friendly and welcoming. Housekeeping was on top of making sure the room was clean along with water, tea, and coffee stocked daily. Bicky is amazing at taking care of the room and makes sure everything is perfect when he cleans the room. I highly recommend this hotel and look forward to staying again for future visits to Kolkata."

"Wonderful hotel with very comfortable rooms and fantastic staff. The only drawback is that it is about 8 km away from the city with limited surrounding amenities. However, with Uber, it’s easy to get around."