Title: PonteFino Hotels - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # PonteFino Hotels Travelers can choose between three outdoor pools for relaxation or head to the bar for a memorable evening at this upscale Pallocan retreat ![Lobby lounge](https://images.trvl-media.com/lodging/2000000/1200000/1198100/1198092/f9f4f048.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor wedding area](https://images.trvl-media.com/lodging/2000000/1200000/1198100/1198092/c43718c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, 2 Single Beds](https://images.trvl-media.com/lodging/2000000/1200000/1198100/1198092/f9bbc180.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools](https://images.trvl-media.com/lodging/2000000/1200000/1198100/1198092/cb7ff0b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 1 Queen Bed | Private kitchen](https://images.trvl-media.com/lodging/2000000/1200000/1198100/1198092/a20de814.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies PonteFino Hotels in Pallocan offers a gym and three outdoor pools for relaxation. The Robusta restaurant serves meals all day, with free WiFi throughout. Guests appreciate the express check-in and professional dry cleaning services. 7.2 Good ## Popular amenities - Gym - Bar - Room service - Pool - Breakfast available - Spa ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1198092&PinnedHotelID=1198092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1198092&PinnedHotelID=1198092&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1198092&PinnedHotelID=1198092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1198092&PinnedHotelID=1198092&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1198092&PinnedHotelID=1198092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1198092&PinnedHotelID=1198092&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1198092&PinnedHotelID=1198092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1198092&PinnedHotelID=1198092&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 2 of 2 rooms ![View from room](https://images.trvl-media.com/lodging/2000000/1200000/1198100/1198092/1ed6a608.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Premium bedding - Sleeps 2 - 1 Twin Bed ![Executive Double Room](https://images.trvl-media.com/lodging/2000000/1200000/1198100/1198092/944c469f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Premium bedding - Sleeps 2 - 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBatangas-City-Hotels-PonteFino-Hotels.h1198092.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBatangas-City-Hotels-PonteFino-Hotels.h1198092.Hotel-Information) ## About the area Located in Batangas City, PonteFino Hotels is in the city center. Calumpang River and Plaza Mabini Park reflect the area's natural beauty and area attractions include Nestle Philippines Lipa Factory and Extreme Sports Puerto Galera. [Visit our Batangas City travel guide](https://www.expedia.ca/Batangas-City.dx602521) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C13.75903%2C121.07451&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=z8XrxOHTLS9nkfHw-C_vDXB8mEg=) Pastor Village, Gulod Labac, Batangas City, Batangas, 4200 ### What's nearby - SM City Batangas - 8 min walk - 0.7 km - Laurel Park - 2 min drive - 2.5 km - University of Batangas - 3 min drive - 2.9 km - Plaza Mabini Park - 3 min drive - 2.1 km - Batangas City Sports Center - 5 min drive - 2.8 km ### Getting around - Ninoy Aquino Intl. Airport (MNL) - 104 min drive ### Restaurants - ‪Starbucks - ‬10 min walk - ‪Ramen Kuroda - ‬13 min walk - ‪Pilotos Grounds - ‬5 min walk - ‪Max's Restaurant - ‬11 min walk - ‪Itaewon St. Café - ‬4 min walk ## About this property ### PonteFino Hotels Upscale hotel in the business district Consider a stay at PonteFino Hotels and take advantage of a bar, a gym, and a business center. Treat yourself to a massage or other spa services. The on-site restaurant, Robusta, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas. Additional perks include: - 3 outdoor pools and a children's pool - Free self parking - Buffet breakfast (surcharge), coffee/tea in the lobby, and wedding services - Smoke-free premises, a 24-hour front desk, and an elevator Room features All 164 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free internet and air conditioning. Extra amenities include: - Bathrooms with bidets and shower/tub combinations - Flat-screen TVs with cable channels - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/110000000/109730000/109723400/109723326/71684a9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sotogrande Hotel and Convention Center Batangas Bauan - Pool - Breakfast included - Kids pool - Parking included 7.4 Good 8 reviews CA $68 CA $76 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=109723326&PinnedHotelID=109723326&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/31000000/30540000/30531700/30531608/39fe7339.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meaco Royal Hotel - Batangas City Poblacion - Parking included - Free WiFi - Air conditioning - Room service 8.0 Very good 67 reviews CA $37 CA $46 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=30531608&PinnedHotelID=30531608&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/117000000/116250000/116241800/116241787/a92cc88a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yellowbell Hotel Pallocan - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 4 reviews CA $25 CA $31 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=116241787&PinnedHotelID=116241787&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15820000/15812300/15812269/b6608e1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Batangas Country Club Batangas City - Pool - Breakfast included - Kids pool - Parking included 8.0 Very good 64 reviews CA $112 CA $127 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=15812269&PinnedHotelID=15812269&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, beach bar](https://images.trvl-media.com/lodging/97000000/96720000/96715000/96714969/7a2a9001.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Philip Ann Resort Mabini - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 20 reviews CA $96 CA $105 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=96714969&PinnedHotelID=96714969&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15970000/15968000/15967910/ae85f1c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camp Netanya Resort & Spa Mabini - Kids pool - Parking included - Free WiFi - Restaurant 7.8 Good 102 reviews CA $163 CA $184 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=15967910&PinnedHotelID=15967910&HadPinnedHotel=true®ionId=-1&adults=2) ![49-inch LED TV with digital channels, TV, tablet](https://images.trvl-media.com/lodging/16000000/15430000/15426200/15426148/7603866d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luks Lofts Hotel & Residences Pallocan - Pool - Hot tub - Spa - Parking included 8.2 Very good 10 reviews CA $447 CA $501 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=15426148&PinnedHotelID=15426148&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/27000000/26760000/26752500/26752491/10f56ddc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 3 Bedroom Home at Batangas City Philippines Pontefino Batangas City - Pool - Kitchen - Dryer - Parking included 10 Exceptional 1 review CA $146 CA $146 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=26752491&PinnedHotelID=26752491&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/20000000/19340000/19337600/19337547/1f7df274.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Alpa Hotel and Restaurant Kumintang Ibaba - Parking included - Free WiFi - Air conditioning - Business services 7.2 Good 7 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=19337547&PinnedHotelID=19337547&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/101000000/100420000/100417500/100417413/6406f356.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amor Laut Mabini - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 5 reviews CA $189 CA $234 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=100417413&PinnedHotelID=100417413&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (surcharge); free wired internet - In-room WiFi speed: 25+ Mbps - In-room WiFi has a 2-device limit - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 850 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Pastorelli - Robusta ### Things to do - 3 outdoor pools - Children's pool - Gym ### Family friendly - 3 outdoor pools - Children's pool - In-room refrigerator ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference space ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 4 floors - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer (on request) - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Refrigerator ### More - Air conditioning - Desk - Free daily newspapers - Individual decor - Individual furnishings - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for PHP 1000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: PHP 2000 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately PHP 850 per person - Fee for in-room wireless internet: PHP 0 per stay (2-device limit, rates may vary) - Rollaway bed fee: PHP 1000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 6:00 AM to 10:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel PonteFino PonteFino PonteFino Batangas PonteFino Hotel PonteFino Hotel Batangas Hotel PonteFino Batangas/Batangas City PonteFino Hotels Hotel Batangas PonteFino Hotels Hotel PonteFino Hotels Batangas PonteFino Hotels Hotel Batangas City PonteFino Hotels Batangas City PonteFino Hotel Residences PonteFino Hotels Hotel PonteFino Hotels Batangas City PonteFino Hotels Hotel Batangas City ## Frequently asked questions ### Does PonteFino Hotels have a pool? > Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM–10:00 PM. ### How much does it cost to stay at PonteFino Hotels? > As of Oct 8, 2025, prices found for a 1-night stay for 2 adults at PonteFino Hotels on Oct 9, 2025 start from CA $110.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Batangas-City-Hotels-PonteFino-Hotels.h1198092.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is PonteFino Hotels pet-friendly? > No, pets are not allowed at this property. ### How much is parking at PonteFino Hotels? > Self parking is free at this property. ### What time is check-in at PonteFino Hotels? > Check-in start time: 2:00 PM; Check-in end time: midnight. ### What time is check-out at PonteFino Hotels? > Check-out is at noon. ### Where is PonteFino Hotels located? > Located in the heart of Batangas City, this hotel is within a 15-minute walk of Calumpang River and SM City Batangas. University of Batangas and Laurel Park are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## PonteFino Hotels Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 29 8 - Good 30 6 - Okay 19 4 - Poor 12 2 - Terrible 11 ### 7.4/10 Cleanliness ### 7.6/10 Staff & service ### 6.8/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 10/10 Excellent #### Paul May 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly Staff and comfortable rooms and large bathrooms ##### Paul Stayed 1 night in May 2025 ### 10/10 Excellent #### Ingeborg Jun 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely pool, excellent service and delicious food ##### Ingeborg Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Enrico Jun 29, 2025 None. ##### Enrico Stayed 1 night in Jun 2025 ### 6/10 Okay #### Mildred Jan 5, 2025 Liked: Staff & service, amenities We've stayed at this property several times and it's time for a renovation. Great location and in house was decent. And there two swimming pools. ##### Mildred Stayed 5 nights in Dec 2024 ### 8/10 Good #### Elisa May 3, 2024 Great customer service, great restaurant food assortment ##### Elisa Stayed 2 nights in Apr 2024 ### 8/10 Good #### David Apr 10, 2024 Liked: Cleanliness, staff & service Newer executive suites are a nice addition since our last stay about 10 years ago ##### David Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Myra Feb 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I always recommend Pontefino Excellent and superb ##### Myra Stayed 4 nights in Feb 2024 ### 8/10 Good #### Benjamin Sep 7, 2015 Liked: Cleanliness, staff & service #### Nice but you are confined a bit Hotel staff were great. Hotel rooms need updating ##### Benjamin ### 10/10 Excellent #### NERISSA Aug 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the lay out of the room . Quietness of the place. The staff were all attentive , efficient and very friendly ##### NERISSA Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Niklas Jul 11, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The place is OLD 1960-70 and its shows! really overpriced same with the food,pool is 60cm deep broken tiles and nobody cleans it. ##### Niklas Stayed 5 nights in May 2024 ### 6/10 Okay #### joseph Jun 17, 2023 Liked: Staff & service I just came back 6-2023.The staff is great.The pools are great.The food good little pricey.The draw back no phones in any rooms to call front desk .Did have a problem with ants many times but they did take care of. Very friendly and helpful. Worth the stay ##### joseph Stayed 23 nights in May 2023 ### 10/10 Excellent #### Samuel Dec 21, 2024 Im on the third floor room and the water flowing to the faucet is too slow. ##### Samuel Stayed 5 nights in Dec 2024 ### 2/10 Terrible #### Lynn Feb 26, 2024 Disliked: Property conditions & facilities The bathroom is old and filty. ##### Lynn Stayed 1 night in Feb 2024 ### 6/10 Okay #### Analiza Jun 9, 2024 Liked: Staff & service Disliked: Property conditions & facilities Disappointing bfast buffet not worth the money too expensive selection and variety are poor. the rooms are outdated very tired looking and there’s no microwave. ##### Analiza Stayed 3 nights in Jun 2024 ### 6/10 Okay #### Kate Jun 15, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities Bfast buffet was poor choices and it’s expensive. Room is old and outdated. No cutlery or cooking utensils are not provided. Water bottles are limited supply. No phone to call reception why is that? Never been to a hotel that no phone for reception. Bed mattress are hard like a brick end up with bad back in the morning ##### Kate Stayed 1 night in Jun 2024 ### 6/10 Okay #### bobbot Jan 18, 2024 Liked: Cleanliness No wash cloth no hand.towels in the bathroom water pressure is so weak Bellman is not paying attention on my issues about and request to move to lower floor due to no elevator if you booked a suite, a long walk from front desk to your suite room. ##### bobbot Stayed 2 nights in Jan 2024 ### 2/10 Terrible #### Emerson Mar 30, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The website photos were promising and the location is great. The lobby entrance is fine. The moment you enter the lift that’s when disappointment begins as you go back in time (70’s or 80’s).The hallway is lined with old, soiled, stained, peeling off carpets at joints. Once you enter the room, you note the dusts all around. Some light switches don’t work. The toilet fixtures are filled with calcium stains noisier than usual. The tiles on the tubs are cracked and almost peeling off. The breakfast inclusion was decent for the price. One of the staff mentioned the hotel has newer rooms but are more expensive. The room we paid for however dates back two decades. We had been to Italy and didn’t mind the feel of old Italian charm/ experience, not with this one. Highly not recommended. ##### Emerson Stayed 2 nights in Mar 2023 ### 2/10 Terrible #### Verified traveller Jul 3, 2024 Disliked: Property conditions & facilities, room comfort #### STAY AWAY The worst hotel experience I've ever had. I don't mind the rooms being old but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were washed but they had blood stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Never again. ![](https://a.travel-assets.com/ugc/hotel-reviews/E47B2F72A5083482DAA7EDB7CFB0611A647375891720025904878.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DF4A23A0F7D28268374C5416404312DC4F8AFF4E1720025904720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58EEA5A6CB89CDE8A98642C1B458A379DE35E0FD1720025904881.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CE95F250317EB3ABFB1BD111B8D0990AF35C63A61720025904752.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 5 nights in Jun 2024 ### 2/10 Terrible #### Verified traveller Jul 3, 2024 Disliked: Property conditions & facilities, room comfort #### STAY AWAY The worst hotel experience I've ever had. Our rooms couldn't have been further from being premium - I don't mind them being old (80s/90s) but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were washed but they had blood stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Never again. ![bathtub ](https://a.travel-assets.com/ugc/hotel-reviews/CE95F250317EB3ABFB1BD111B8D0990AF35C63A61720013690442.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![mouldy shower curtain](https://a.travel-assets.com/ugc/hotel-reviews/5AC8468EC75A4893676FFEF9B8FDE10BE169AC2F1720013690210.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![bathroom door](https://a.travel-assets.com/ugc/hotel-reviews/CE396FA1CC8868E935C9E291DF3615664603336D1720013690644.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![hallway carpet](https://a.travel-assets.com/ugc/hotel-reviews/F0C816793BAECFDEBC16A80EDF8A6520D3F418A81720013690969.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 5 nights in Jun 2024 ### 4/10 Poor #### Nora Jun 30, 2025 Disliked: Cleanliness, staff & service Kiitos kaikille henkilökunnalle varsinkin kaikki siistijät . Se oli pettynyt ja huono kokemusta, vaatteeni vaurioituvat ja pyykinpesu oli myös kallista. Sain takaisin rahaa mutta ei auttaa enää. Kaikki ruoat eivät olleet hyvänmakuisia. Tykkäsin paikasta kuitenkin. ##### Nora Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### Paul May 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Paul Stayed 1 night in May 2025 ### 10/10 Excellent #### Robert Apr 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Robert Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Cesar Apr 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Cesar Stayed 2 nights in Mar 2025 ### 8/10 Good #### Ann Mar 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ann Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Mel Feb 26, 2025 ##### Mel Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Solaire Resort Entertainment City](https://www.expedia.ca/Manila-Hotels-Solaire-Resort-And-Casino.h5952031.Hotel-Information) > > [Diamond Hotel Philippines](https://www.expedia.ca/Manila-Hotels-Diamond-Hotel-Philippines.h6813.Hotel-Information) > > [Astoria Plaza](https://www.expedia.ca/Manila-Hotels-Astoria-Plaza.h988836.Hotel-Information) > > [Ascott Makati](https://www.expedia.ca/Manila-Hotels-Ascott-Makati.h531243.Hotel-Information) > > [Makati Diamond Residences](https://www.expedia.ca/Manila-Hotels-Makati-Diamond-Residences.h9476361.Hotel-Information) > > [Seda Residences Makati](https://www.expedia.ca/Manila-Hotels-Seda-Residences-Makati.h34751424.Hotel-Information) > > [Conrad Manila](https://www.expedia.ca/Manila-Hotels-Conrad-Manila.h11980032.Hotel-Information) > > [The Heritage Hotel Manila](https://www.expedia.ca/Manila-Hotels-The-Heritage-Hotel-Manila.h17999.Hotel-Information) > > [City of Dreams - Nobu Hotel Manila](https://www.expedia.ca/Manila-Hotels-City-Of-Dreams-Nobu-Hotel-Manila.h9796870.Hotel-Information) > > [The Peninsula Manila](https://www.expedia.ca/Manila-Hotels-The-Peninsula-Manila.h1131.Hotel-Information) > > [Hyatt Regency Manila, City of Dreams](https://www.expedia.ca/Manila-Hotels-Hyatt-Regency-Manila.h8970734.Hotel-Information) > > [Hotel 101 - Manila](https://www.expedia.ca/Manila-Hotels-Hotel-101-Manila.h13343622.Hotel-Information) > > [Okada Manila](https://www.expedia.ca/Manila-Hotels-Okada-Manila.h19783861.Hotel-Information) > > [Seda Vertis North](https://www.expedia.ca/Manila-Hotels-Seda-Vertis-North.h17879410.Hotel-Information) > > [Golden Phoenix Hotel Manila](https://www.expedia.ca/Manila-Hotels-Golden-Phoenix-Hotel-Manila.h10438243.Hotel-Information) > > [Seda BGC (Bonifacio Global City)](https://www.expedia.ca/Manila-Hotels-Seda-Bonifacio-Global-City.h5943256.Hotel-Information) > > [Coro Hotel](https://www.expedia.ca/Manila-Hotels-Coro-Hotel.h39450089.Hotel-Information) > > [Fairmont Makati](https://www.expedia.ca/Manila-Hotels-Fairmont-Makati.h5360270.Hotel-Information) > > [F1 Hotel Manila](https://www.expedia.ca/Manila-Hotels-F1-Hotel-Manila.h4821527.Hotel-Information) > > [The Manila Hotel](https://www.expedia.ca/Manila-Hotels-The-Manila-Hotel.h24224.Hotel-Information) > > [Edsa Shangri-La, Manila](https://www.expedia.ca/Manila-Hotels-Edsa-Shangri-La.h18171.Hotel-Information) > > [Holiday Inn & Suites Makati by IHG](https://www.expedia.ca/Manila-Hotels-Holiday-Inn-Suites-Makati.h5309110.Hotel-Information) > > [New World Makati Hotel](https://www.expedia.ca/Manila-Hotels-New-World-Makati-Hotel.h19898.Hotel-Information) > > [Dusit Thani Manila](https://www.expedia.ca/Manila-Hotels-Dusit-Thani-Manila.h24407.Hotel-Information) > > [City Garden GRAND Hotel](https://www.expedia.ca/Manila-Hotels-City-Garden-GRAND-Hotel.h8413722.Hotel-Information) > > [TRYP by Wyndham Mall of Asia Manila](https://www.expedia.ca/Manila-Hotels-TRYP-By-Wyndham-Mall-Of-Asia-Manila.h19926927.Hotel-Information) > > [Grand Hyatt Manila](https://www.expedia.ca/Manila-Hotels-Grand-Hyatt-Manila.h18618174.Hotel-Information) > > [Holiday Inn & Suites Manila Galleria by IHG](https://www.expedia.ca/Manila-Hotels-Holiday-Inn-Manila-Galleria.h46537.Hotel-Information) > > [Hotel H2O](https://www.expedia.ca/Manila-Hotels-Hotel-H2O.h2402109.Hotel-Information) > > [Novotel Manila Araneta City Hotel](https://www.expedia.ca/Manila-Hotels-Novotel-Manila-Araneta-City-Hotel.h10613727.Hotel-Information)