2 piscines extérieures, parasols, chaises longues
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Wyndham Tamansari Jivva Resort Bali – Avis

4.5 out of 5
Wyndham Tamansari Jivva Resort Bali
Pantai Lepang, Jl. Subak Lepang No. 16, Klungkung, Banjarangkan, Bali

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 29 avis sur 63." "
Note de 8 – Bien, d’après 17 avis sur 63." "
Note de 6 – Acceptable, d’après 8 avis sur 63." "
Note de 4 – Médiocre, d’après 4 avis sur 63." "
Note de 2 – Terrible, d’après 5 avis sur 63." "

8,4/10

Propreté

8,6/10

Service et personnel

7,8/10

Commodités

8,4/10

État et installations de l’hébergement

7,4/10

Écoresponsabilité

Avis

6/10 – Acceptable

hans

Voyage de couple
Points forts : Commodités
Points faibles : État et installations de l’hébergement
Hôtel qui aurait pu être merveilleux mais dont les infrastructures semblent ne pas être suffisamment entretenu... Convient pour une étape sur la route du port de padangbai
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

Ibrahim

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
in general i like this place
Séjour de 3 nuits en juillet 2023

10/10 – Excellent

AmineDavid, Algiers

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
tout était parfait, j'ai adorés, je le recommande.
Séjour de 4 nuits en octobre 2019
Adita a répondu le 13 nov. 2019
Dear Mr. David, Thank you so much for your compliment review and we will look forward for your next coming in the near future.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel après débarquement à padangbai
Hôtels récent et propre. Personnel à l’ecoute. Baignade jugée dangereuse étant donné les courants et vagues. (Digue à revoir sur la plage) Vaste piscine et jardins bien entretenus. Restauration et petit déjeuner correct. Hôtels assez éloigné des divers centre-d’interets.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en septembre 2017

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lieu tres calme .Jolie chambre.
Nous avons passé 2nuits à cet hôtel au calme.Nous n'avons eu aucun mal à trouver un taxi pour visiter les environs: ville de Klungkunk, village de Kusamba, Tirta Ganga, Village de Tenganan...C'était une belle escale sur notre circuit à Bali.

2/10 – Terrible

Gabriella

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Wyndham Tamansari Jivva Resort Bali a répondu le 26 févr. 2024
Dear Ms. Gabriella,Greetings form Wyndham Tamansari Jivva Resort Bali.Please apologize for the inconvenience during your stay.We appreciate your time to give us the rating. We expected to get more details about your concern for us to improve our service in future.We wish can provide more better service for your next stay.Thank youWyndham Tamansari Jivva Resort Bali

10/10 – Excellent

JUAN

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en décembre 2023
Wyndham Tamansari Jivva Resort Bali a répondu le 23 févr. 2024
Dear Mr. Juan,Greetings from Wyndham Tamansari Jivva Resort Bali,,Thank you for your review, we are delighted to hear that you enjoyed and have a wonderful experience during your stay with us.We truly appreciate your kind review, and we look forward to welcoming you back for another memorable stay in the Future.Yours Sincerely,Wyndham Tamansari Jivva Resort Bali

10/10 – Excellent

Aurélie

Voyage de couple
Points forts : Service et personnel, commodités
Points faibles : Propreté
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Séjour de 11 nuits en septembre 2023

2/10 – Terrible

Ahmad

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room condition was very bad and we got charged for a Ocean view room and ended up looking at a roof. Booked a day trip with them and got stranded on another island and no other tickets available to get back to our room.
Séjour de 5 nuits en septembre 2023

10/10 – Excellent

Brandon

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff very friendly and helped if needed
Séjour de 8 nuits en septembre 2023
Dian In a répondu le 7 nov. 2023
Dear GuestThank you for staying with us and taking the time to share your experience with us. We are delighted to hear that you have a lovely time during stay at our Hotel.and we really apreciate your feedback for the state of our Hotel.We simply can't wait to warmly welcome you soon in the near future.Kind RegardsThe Management

6/10 – Acceptable

Bruno

Voyage en groupe
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Stunning hotel but has been left to dust, all general maintenance of the hotel has been abandoned. Very sad, the rooms were beautiful but no activities or things to do at the hotel at all.
Séjour de 2 nuits en septembre 2023

2/10 – Terrible

Alwiya

Voyage en famille
Points faibles : Service et personnel
Most of the staff don't speak English. When I call for a house keeping from 9 am to 11 am the house keeper came to collect laundry. I had to make multiple calls. They don’t change towels because the policy is green, guests are required to reuse the towels. The house keeper didn’t restock the soap or shampoo they just made the bed. To make it worst the card was not working and the receptionist took my card never fixed it. I had to leave my room door open. The breakfast buffet provides only water, fruit punch juice and coffee. If you order another drink additional charge. The workers come to the room to collect payment quickly and able to communicate. When calling for room service they pretend not to understand or taking their sweet time. The place is too far from the city attraction. I will never stay at this hotel again.
Séjour de 3 nuits en septembre 2023

6/10 – Acceptable

Welyton

Points forts : État et installations de l’hébergement
My partner and I arrived at the hotel at 6pm after a delayed flight with Garuda airline to find our room ready (Thank God for that) although, the staff from the reception were average and did not have much knowledge of the hotel facilities. The lady from the reception could not explain to us where our room was she kept saying that the concierge guy would scout us out to our room. She also explained to us that the restaurant would be opened until 10:30. My partner and I went out for a little wonder around and when we came back to have dinner as we arrive to the restaurant around 9:30 the staff was very prompted to say "we are closed". We were like, we need to get some food as we haven't had dinner, the staff told us that we could order some room service and we quickly headed to our room to only been told that we could not order any more food as the restaurant was closed. We were starving and had to go to bed without food because the miscommunication between front office and restaurant staffs. The bathroom shower was horrible, every time we were having a shower there was water everywhere and the door handle came off as we were trying to get into our room. We were very disappointed with our stay. Unfortunately, I don't think we are going back.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

John, Toronto

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good value, friendly staff. Would stay again.

10/10 – Excellent

haiying

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
ok

10/10 – Excellent

Gerad

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful place, the food was very accommodating for allergies as well!
Séjour de 5 nuits en août 2023

10/10 – Excellent

Marie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Quiet and peaceful
The hotel was absolutely wonderful. We were treated like royalty! The staff was very friendly and helpful Freddy was very professional and always helpful. This hotel is quiet and relaxing. This is a great hotel!
Séjour de 10 nuits en juillet 2023

2/10 – Terrible

Giulia

Séjour de 1 nuit en juillet 2023

6/10 – Acceptable

Ahmad

Voyage en famille
Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en juillet 2023

8/10 – Bien

Frantisek

Séjour de 2 nuits en avril 2023

8/10 – Bien

Jonas

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Debit
Opholdet var mega godt , personale er som sædvanlig mega søde. Dog krævede de 1 million rupiah som debit ved ankomst og man fik kun halvdelen tilbage når man tjekker ud
Séjour de 4 nuits en janvier 2023
Hotel Management a répondu le 7 juin 2023
Dear Jonas, Thank you for sharing your inconvenient experience while staying with us. We do take our guest's comment very seriously and will coordinate with the team in charge regarding this issue. We look forward to welcoming you back at Wyndham Tamansari Jivva Resort Bali in the near future.

4/10 – Médiocre

Karen

Voyage en groupe
Points faibles : Propreté, commodités et état et installations de l’hébergement.
For $40/night it’s hard to complain, but still... Minuses: I found a used toothbrush and open toothpaste in my shower upon entering the room; the towels smell weird; the pool was closed for maintenance; the restaurant was closed for a private event; the TV remote was disgustingly sticky; the phone didn’t work; the Wi-Fi constantly went in and out (but mostly out); the parking garage for scooters is limited and smelly; the drinking water bottles and toiletries are single-use plastic; the railings around the property are all rusted and look untrustworthy. Plusses: The lily pond is pretty and my bed was comfortable. And the dogs were sweet.
Wyndham Tamansari Jivva Resort Bali a répondu le 27 janv. 2023
Dear Karen,Thank you very much for sharing the experience of your stay with us. We do apologize for unpleasant stay experiences. I have shared your comments directly with our management to ensure appropriate follow up with our team. Again, your feedback will be followed up to ensure we improve our guest's experience.Should travel bring you back to Bali, we are wishing that you will consider staying with us to give a chance for us to deliver our services and pamper your stay experiences.Thank you,

10/10 – Excellent

John

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was very friendly and helpful. The pool was not well maintained during our visit but they may have been having issues outside of their control.
Séjour de 7 nuits en décembre 2022

10/10 – Excellent

Magereta

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Great place
Séjour de 2 nuits en septembre 2022

4/10 – Médiocre

Clarissa P

Séjour de 2 nuits en septembre 2022

8/10 – Bien

Maria

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en février 2020
Adita a répondu le 2 mars 2020
Dear Maria, Thank you for your great review score on your experience and We will look forward to welcoming you back soon. Kind Regards, Wyndham Jivva Bali

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en février 2020
Adita a répondu le 26 févr. 2020
Dear Guest, Thank you for the compliment and we look forward to welcoming you in the near future.

4/10 – Médiocre

Voyageur vérifié

Séjour de 10 nuits en décembre 2019
Adita a répondu le 6 janv. 2020
Dear Guest, We do apologize for the failure to provide our best performance during your stay which shown on your value of review. Hopefully we could know further about the issue to make us better to our future guests. Again we wish to say sorry and will have the opportunity to welcoming you back soon. Kind Regards

8/10 – Bien

Emma

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Service improvements should be made
Check in was ok, I was staying close to reception but the staff insisted they took my bags to my room. The young lady who was given this task hadn’t used a luggage trolley before so I ended up helping her getting it to and in the lift. The hotel room was spotless, bed extremely comfortable. I ordered room service and the food was good. Took about 45 minutes to get to me. The food in my opinion was over priced. I ordered a coffee from the beach bar, and had a nightmare. The coffee itself was tasty but it took them 20 minutes to find a card machine so I could pay. This hotel is aimed for family’s and couples in my opinion. I wouldn’t return
Séjour de 2 nuits en décembre 2019
Adita a répondu le 31 déc. 2019
Dear Emma, Thank you so much for your kindly input to make us better in the future. We will keep to improving our service level to meet the guest satisfactions and no delay to every order made. I wish you will enjoy your holiday in other Bali area. Again we do apologize if couldn't give the best holiday during stay. Kind Regards.

8/10 – Bien

Cy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2019
Adita a répondu le 24 janv. 2020
Hi, Thanks for the compliment and wishing to welcoming you back in the near future at Wyndham Jivva Bali. Kind Regards

8/10 – Bien

Latosha

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Hotel for Solo Traveler
Friendly and helpful staff. The hotel offers several activities on site; nature and cycling tour, Balinese dance and cooking class to name just a few. It is a great hotel for solo travelers how wants to experience the city with others or just want some time along. The spa is a must do experience.
Séjour de 2 nuits en décembre 2019
E-commerce a répondu le 30 déc. 2019
Dear Latosha, We are so happy to know your were satisfied with our hospitality during stay. Hopefully we could hear your next visit plan in the near future and join Jivva tranquility everyday. Thank you so much from Jivva Family.

10/10 – Excellent

Alieu

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Room was updated to Deluxe upon arrival and the experience was just amazing.
Séjour de 4 nuits en septembre 2019
Adita a répondu le 16 déc. 2019
Dear Alieu, Thank you so much for sharing your amazing experience and we will look forward to welcoming you back in the near future.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastic stay at Wyndham
The hotel was amazing, the staff are extremely friendly and polite. Room was formidable with high western standard. Regards to lack of tourists at the hotel, it felt for us that it were too many staff members waiting for something to do. As a matter of fact they forgot us at our table in some occasions, because they where talking with each other in stead of keeping an overlook. Last but not least, keep in mind that there is lack of facilities around the hotel area. Overall a fantastic stay at a beautiful hotel.
Séjour de 4 nuits en octobre 2019
Adita a répondu le 12 nov. 2019
Dear Valued Guest, Greatly appreciated for your great compliment review address to Wyndham Jivva Bali teams. Your valuable comment would be a good reference for us to improve our service level in the future. We are really hoping so much to welcoming you back and show you our improvement. Thank you so much.

6/10 – Acceptable

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
So I booked a room with ocean view and a water pool, however the staff said all rooms near seaview is under construction...and offer me a villa and said it was more expensive...However I wanted a room with ocean view not a villa.. And no one informed me before the stay...And the breakfast there sucks which cause me around IND300,000 per person...
Séjour de 1 nuit en septembre 2019

10/10 – Excellent

Kiya

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very impressed!
Wow! Service is impeccable, Villa is just stunning!
Séjour de 3 nuits en septembre 2019
Adita a répondu le 30 sept. 2019
Dear Kiya, Thank you so much for your review and love to know you were satisfied to our hospitality. Wishing to welcoming you back in the near future soon.

10/10 – Excellent

Alessandro

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bell'hotel e cucina di alto livello!
Hotel stupendo con servizi eccellenti. Consigliato cenare al suo interno in quanto i piatti sono ottimi!!!
Séjour de 2 nuits en août 2019

4/10 – Médiocre

Voyageur vérifié

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
The rooms are nice and clean. However we had a horrible check in experience, they couldnt find our reservation and took almost an hour to check us in, and took a whole wedding group that showed up after us before figuring out our reservation. Then the restaurant was closed because of this wedding reservation and the only thing available was cold expensive room service or a nasi gorang bar for $15 which looked worse than a $2 Nasi goreng, so all the other guests' experience was compromised because of their wedding reservation. The breakfast buffet was horrible, and half empty by 9am. The lady said "you should get here earlier next time"... REALLY! When I'm paying $15, oh and they tried to charge me $20 on the phone when I was booking rather than when I got there the price was different.. I would never stay here again or recommend it to anyone.
Séjour de 1 nuit en mai 2019
Adita a répondu le 19 juill. 2019
Dear Valued Guest, On behalf of Wyndham Jivva Team I would express our deeply sorry for your inconvenience experience during your stay. We do realize that our teams had fail to deliver our best performance during check in process because of weddings came along at the same time. Which is also created another issue at the other outlet's for your room service. Our FB teams now already improve their formation and performance to avoid any failure service in the future. Related to your breakfast time, we do brief our staff to keep the food ready during breakfast time with no excuse. I wish we could have a chance to serve you here again and share the real Jivva Hospitality soon. Thank you please let me know if you need my assistance at your convenience time. My Sincere, Asst. e-Commerce

10/10 – Excellent

Camilo

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excelente hotel en Bali
Un gran hotel en Bali, totalmente nuevo, equipado, acogedor, las piscinas, el spa y sobre todo, la gente que atiende, especialmente Gek Mas del restaurante de la playa, y todo por un precio más que razonable que difícilmente se podrá conseguir en otros países con estas comodidades. Mejoraría un poco el horario de atención del restaurante que solo es hasta las 10 pm y la variedad del menú para aquellos que se quedan más de 3 o 4 días en el lugar, pero es algo que no opaca en nada la buena impresión del hotel!
Séjour de 4 nuits en avril 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 7 nuits en avril 2019
Adita a répondu le 19 juill. 2019
Thank you so much for your compliment 5stars rate on us.

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel et commodités.
レストランの食事があまり美味くなかったのが残念でした。
Séjour de 7 nuits en avril 2019

8/10 – Bien

Voyageur vérifié

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel
Nice pool, friendly staff, good surf nearby. Nice resort but a bit out of the way.
Séjour de 5 nuits en mars 2019

10/10 – Excellent

Frederike

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tolles Hotel, perfekt zum Entspannen
Sehr schönes Resort mit einer wunderschönen Anlage. Alle sind super nett und zuvorkommend. Spricht man ein Problem an, wird sofort versucht eine Lösung zu finden. Das Hotel ist sehr ruhig und sauber und hat einen sehr schönen Strand. Die dazugehörige Beach Bar ist ebenfalls schön und hat sehr gutes Essen.
Séjour de 3 nuits en mars 2019

8/10 – Bien

Siti

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Friendly and helpful staff.
The food for room service was not that tasty. Maybe the steps inside the pool should put a markings so that the kids will know till where the steps end so they wont fall into the pool. Other than that, everything was good.
Séjour de 4 nuits en mars 2019

10/10 – Excellent

Jostein, Wan Chai

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2018

6/10 – Acceptable

Lee

Points forts : Service et personnel, confort de la chambre
Potential to be good hotel.
For a fairly new hotel, rooms are already showing wear and tear especially in the bathroom. Housekeeping should clean all stains off carpet and floor however that was not the case. The only redeeming feature about staying here is the hotel staff. They are very helpful and goes out of their way to assist with any requests. Hygeine for breakfast buffet could be improved with better training of staff to ensure house flies are kept away and gloves or tongs are used when handling raw food for cooking noodles or preparing food in the dining area stalls.
Séjour de 2 nuits en septembre 2018

8/10 – Bien

Amalie

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Ikke et 5 stjernet hotel, men udemærket
Vi havde bestilt et standardværelse, men blev opgraderet til super lækkert værelse med privat pool da en hel bygning var lukket grundet uvejr. Lækkert værelse Ok pool Ok mad - lidt dyrt i forhold til kvalitet Lækre smoothies/milkshakes Super lækker buffet morgenmad 2 forskellige restauranter med forskellig mad og priser - lidt underligt. Hotellet ryster når bølgerne rammer stranden. Sandet på stranden er sort og glimter. Nærområdet er kedeligt - udover safari parken. Dog er der en kiosk/supermarked i gå afstand. Klungkung er ikke et turistet sted, men ret muslimsk Flotte omgivelser på selve hotellet, men der er nogle, som ikke taler engelsk, hvilket er upassende til et 5 stjernet hotel. Hotellet er bestemt ikke 5 stjernet, men det er ikke et dårligt hotel hvis man er til bade/slap af ferie. Billedet er strand restauranten/baren om aftenen
Séjour de 7 nuits en août 2018

8/10 – Bien

alan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A very Tranquil Place.
All the staff are friendly.Relaxing and peaceful place in a rural area with black sand beach.The Spa is definitely recommended.The price is reasonable for a 4 star Hotel.
Séjour de 4 nuits en août 2018

6/10 – Acceptable

Edward

Isolated and unusable beach
If you are seeking an escape from the usual bustle of Bali and think this could be the place for you then give it a go. However it’s isolated and on a beach that’s black volcanic sand that’s heated from the sun and too hot to walk on. The sea is also way too dangerous to swim in with huge crashing waves 24/7. The hotel has all the upmarket features with great views and comfortable beds. The main pool had been damaged by a freak storm and waves before we arrived but there was another pool that was nice to swim in. The food was ok, not fantastic, dearer than usual but still affordable. There weren’t a lot of people there during our stay making it feel like a ghost town, and this was peak season. To sum up if you want isolation with great views of the ocean and Bali countryside, don’t care for local markets or beaches, and don’t like being sourounded by lots of hotel guests, then this may be the resort for you. We personally won’t go back there despite all its positives.
Séjour de 3 nuits en août 2018

10/10 – Excellent

gurpreet, canada

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel
Hotel is close to beach and specially service is awesome
Séjour de 5 nuits en juillet 2018