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Gaylord Palms Resort & Convention Center

Photo gallery for Gaylord Palms Resort & Convention Center

Property amenity
3 outdoor pools, cabanas (surcharge), pool umbrellas
Terrace/patio
Room, 2 Queen Beds, Non Smoking, Park View | Hypo-allergenic bedding, in-room safe, individually decorated
Hypo-allergenic bedding, in-room safe, individually decorated

Overview of Gaylord Palms Resort & Convention Center

Gaylord Palms Resort & Convention Center

4.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Air conditioning
  • Laundry
  • Spa
  • Gym
  • Outdoor space
Map
6000 West Osceola Parkway, Kissimmee, FL, 34746

Guests rated this location 9.2/10 - Wonderful

Explore the area

  • Popular LocationOld Town2 min drive
  • Popular LocationFalcon's Fire Golf Club4 min drive
  • Popular LocationWaldorf Astoria Golf Club10 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)26 min drive

Room options

About this area

Kissimmee

Located in Kissimmee, Gaylord Palms Resort & Convention Center is in the suburbs and near theme parks. Disney Springs™ is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Epcot® and Disney's Animal Kingdom® Theme Park. Traveling with kids? Don't miss Universal Studios Florida and Universal’s Islands of Adventure. Spend some time exploring the area's activities, including golfing.
Visit our Kissimmee travel guideOpens in a new window
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Map

What's nearby

  • Old Town - 2 min drive
  • Hawks Landing Golf Club - 3 min drive
  • Falcon's Fire Golf Club - 4 min drive
  • Disney's Typhoon Lagoon Water Park - 9 min drive
  • Waldorf Astoria Golf Club - 10 min drive

Getting around

  • Kissimmee Station - 22 min drive
  • Orlando Intl. Airport (MCO) - 26 min drive

Restaurants

  • Chick-Fil-A - 2 min drive
  • Golden Corral - 3 min drive
  • World Food Trucks - 2 min drive
  • Starbucks - 2 min drive
  • Logan's Roadhouse - 16 min walk

About this property

Gaylord Palms Resort & Convention Center

4-star family-friendly aparthotel near Old Town
This smoke-free aparthotel features 6 restaurants, 3 outdoor pools, and a full-service spa. A theme park shuttle is free. Additionally, free water park access, 2 bars/lounges, and a health club are onsite. Each apartment provides a refrigerator and a coffee/tea maker, plus WiFi and a Smart TV with cable channels. Netflix, room service, and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with a lazy river and waterslides are featured at the aparthotel. 3 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Umbrellas
  • 2 spa tubs
  • Sauna
  • Steam room
  • Massages
  • Spa treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy
  • Reflexology
  • Body wraps
  • Body treatments
  • Facials

Internet

  • WiFi available (fee applies)

Parking and transportation

  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service
  • On site car rental

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib/infant bed
  • Playground

Restaurants on site

  • MOOR
  • Old Hickory Steakhouse
  • SandBar
  • Villa de Flora
  • Wreckers Sports Bar

Food and drink

  • Coffee/tea maker
  • Refrigerator

Dining

  • 2 bars/lounges and 1 poolside bar
  • 6 restaurants and 2 coffee shops
  • Coffee/tea in a common area
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.00-25.50 for adults and USD 10.00-25.50 for children
  • Couples dining
  • Room service available
  • Snack bar/deli

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided
  • Rollaway/extra beds: USD 30.0 per night

Bathrooms

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Arcade/game room
  • Netflix
  • Pay movies
  • Piano
  • TV in a common area
  • Smart TV with cable service

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference center (406662 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free newspapers (lobby)
  • Housekeeping (on request)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour/ticket assistance

Location highlights

  • In the suburbs

Things to do

  • Health club
  • Free access to water park
  • Lazy river
  • Free theme park shuttle
  • Waterslide
  • Aerobics classes on site
  • Yoga classes on site
  • Golf nearby
  • Theme parks nearby

Safety features

  • Smoke detector

General

  • 1718 rooms
  • 8 floors
  • Built in 2002
  • Individually decorated
  • Individually furnished

Similar properties

Policies

Check-in

Check-in from 4 PM - 4 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 38.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Health club access
  • Fitness center access
  • Phone calls
  • In-room bottled water
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00–25.50 for adults, and USD 10.00–25.50 for children
  • Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 47 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All taxes and fees are included in the room rate for any reservation where payment is made at time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center
Gaylord Palms Resort Convention Center
Gaylord Palms Resort & Convention Center Kissimmee
Gaylord Palms Resort & Convention Center Aparthotel
Gaylord Palms Resort & Convention Center Aparthotel Kissimmee

Frequently asked questions

Does Gaylord Palms Resort & Convention Center have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Gaylord Palms Resort & Convention Center?

As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Gaylord Palms Resort & Convention Center on Apr 16, 2023 start from CA $406.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gaylord Palms Resort & Convention Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gaylord Palms Resort & Convention Center?

Self parking is available for USD 35 per night. Valet parking is available for USD 47 per day.

What time is check-in at Gaylord Palms Resort & Convention Center?

Check-in is from 4 PM - 4 AM.

What time is check-out at Gaylord Palms Resort & Convention Center?

Check-out is at 11 AM.

Does Gaylord Palms Resort & Convention Center provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Gaylord Palms Resort & Convention Center located?

This family-friendly Kissimmee aparthotel is located in the suburbs, 2.6 mi (4.2 km) from Celebration Golf Club, and within 9 mi (15 km) of Disney Springs™ and Epcot®. Disney's Animal Kingdom® Theme Park and Universal Studios Florida are also within 12 mi (20 km).

Gaylord Palms Resort & Convention Center Reviews

Gaylord Palms Resort & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 864 out of 1381 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 228 out of 1381 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 129 out of 1381 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 77 out of 1381 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 83 out of 1381 reviews" "
" "2 - Terrible 6%

9.0/10

Cleanliness

8.6/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
The amenities a great. Don't like that you have to pay for premium seating around all of the pools. Isn't the cost of the room enough?
Stayed 2 nights in Mar 2023

10/10 Excellent

Japeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a great experience! Service and amenities were above and beyond. Our family had a great weekend celebrating our teen. The food and service was exceptional. Some things were on the pricey side, but for the overall experience worth it. We didn’t leave the resort the whole weekend. Everything you need under one roof! We’ll be back!
Stayed 2 nights in Mar 2023

10/10 Excellent

Humberto

Liked: Cleanliness, property conditions & facilities
I will stay here again
Stayed 2 nights in Mar 2023

8/10 Good

Cara

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room had a balcony with view of the atrium. Above average hotel room but no bells, whistles, or frills.
Stayed 2 nights in Mar 2023

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is slap full of entertainment and dining options. Def worth the money!
Stayed 1 night in Mar 2023

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, amenities
Check in was great. Ameel did great service. Started my anniversary off well. We enjoyed the stay a lot. Beautiful place.
Stayed 1 night in Mar 2023

10/10 Excellent

Aylen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Exelent 😃
Stayed 2 nights in Mar 2023

2/10 Terrible

Elisabeth

House keeping left door unlocked after cleaning, hotel did nothing to address this issue. My treatment of the matter felt racist and dismissive. Beware of this property if you want to feel safe and respected especially minorities.
Stayed 3 nights in Mar 2023

10/10 Excellent

Christine, Ocala

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place never disappoints. Hands down my favorite resort in Orlando. Absolutely breathtaking facility inside & out. My family & I loved every moment of our stay.
Stayed 2 nights in Mar 2023

10/10 Excellent

Rudy

Liked: Cleanliness, amenities, property conditions & facilities
First time at property to say the least ill definitely definitely be returning..was able to visits the old hickory steak house was served by Abdul..i travel a lot and can say this gentlemen epitomizes service...great great service and the food phenomenal
Stayed 2 nights in Mar 2023