5/5 Excellent
Dan, Atlanta, GA
Travelled with family
23 Nov. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2020
Overview of Gaylord Palms Resort & Convention Center
Photo gallery
4.3/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
Explore the area
Old Town3 min drive
Disney Springs® Area8 min drive
Disney Springs®12 min drive
Orlando, FL (MCO-Orlando Intl.)24 min drive
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About this area
Kissimmee
Located in Kissimmee, Gaylord Palms Resort & Convention Center is in the suburbs and near theme parks. Disney Springs® is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Animal Kingdom® Theme Park and Epcot®. Traveling with kids? Don't miss Gatorland® and Universal’s Islands of Adventure. Spend some time exploring the area's activities, including golfing.
View in a map
What's nearby
- Old Town - 3 min drive
- Disney's Typhoon Lagoon Water Park - 7 min drive
- ESPN Wide World of Sports - 8 min drive
- Disney Springs® Area - 8 min drive
- Disney Springs® - 12 min drive
Getting around
- Kissimmee Station - 21 min drive
- Orlando Intl. Airport (MCO) - 24 min drive
Restaurants
- Old Hickory Steakhouse — 1 min walk
- MOOR — 1 min walk
- Villa de Flora — 3 min walk
- Moor — 5 min walk
- Logan's Roadhouse — 16 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (USD 14.99 per day), Wired Internet (surcharge)
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking: USD 26 per night
- Valet parking: USD 38 per day
- Roundtrip airport shuttle (surcharge)
- Area shuttle (surcharge)
- Free theme park shuttle
- Limo/town car service
Food and drink
- Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.00-25.50 for adults and USD 10.00-25.50 for children
- 6 restaurants and 2 coffee shops
- 2 bars/lounges and 1 poolside bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- 2 outdoor pools
- 2 spa tubs
- Aerobics classes
- Arcade/game room
- Children's pool
- Fitness center
- Free water park access
- Full-service spa
- Playground
- Sauna
- Shopping
- Steam room
- Yoga classes
Family friendly
- 2 outdoor pools
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's pool
- Dry cleaning service
- Free cribs/infant beds
- Free theme park shuttle
- Free water park access
- In-room child care (surcharge)
- Laundry facilities
- Playground
- Refrigerator
- Rollaway/extra beds (surcharge)
- Waterslide
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Dry cleaning service
- Hair salon
- Housekeeping (on request)
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
- Change of towels (on request)
- Change of bedsheets (on request)
Languages spoken
- English
- Spanish
Business services
- Business center
- Meeting rooms
- Conference center (406662 square feet of space)
Outdoors
- Garden
- Pool cabanas (surcharge)
- Pool umbrellas
- Terrace
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Reflexology
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- Assistive listening devices in meeting rooms
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Lever door handles
- Roll-in shower
- Visual fire alarm
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- Couples dining
- Romance packages available
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Ceiling fan
- Free cribs/infant beds
- Hypo-allergenic bedding
- Linens
- Rollaway/extra beds (surcharge)
Bathroom
- Designer toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- Cable channels
- Netflix
- Pay movies
- Premium channels
- Smart TV
Food and drink
- Champagne service
- Coffee/tea maker
- Refrigerator
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-compatible safe
- Phone
Policies
Check-in
Check-in from 4 PM - 4 AM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: USD 34.35 per accommodation, per night
The resort fee includes:
- Pool access
- Health club access
- Fitness center access
- Internet access
- Newspaper
- Phone calls
- Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 10.00 and USD 25.50 for adults, USD 10.00 and USD 25.50 for children (approximately)
- Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
- Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
- Self parking fee: USD 26 per night (in/out privileges)
- Valet parking fee: USD 38 per day (in/out privileges)
- Rollaway bed fee: USD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All taxes and fees are included in the room rate for any reservation where payment is made at time of booking.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
Property is also known as
Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center
Gaylord Palms Resort & Convention Center Resort
Gaylord Palms Resort & Convention Center Kissimmee
Gaylord Palms Resort & Convention Center Resort Kissimmee
Frequently asked questions
4.3
Excellent
4.5/5
Cleanliness
4.3/5
Staff & service
4.4/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Monica, Miami
Travelled with family, Travelled with family and small children
19 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
5/5 Excellent
Nathalie, India
Travelled with partner
13 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
4/5 Good
Juan, Ft Lauderdale, FL
Travelled with family, Travelled with family and small children
12 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
5/5 Excellent
Chris, South Bend, Indiana
Travelled with family, Travelled with family and small children
8 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020
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