See all properties

Alila Ubud. Bali - CHSE Certified

Photo gallery for Alila Ubud. Bali - CHSE Certified

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Alila Ubud. Bali - CHSE Certified

VIP Access

Alila Ubud. Bali - CHSE Certified

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Desa Melinggih Kelod, Gianyar, Ubud, Bali, 80572

Explore the area

  • Popular LocationBali Bird Park40 min drive
  • Popular LocationBali Zoo45 min drive
  • Popular LocationTegenungan Waterfall50 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)85 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

Choose dates to view prices

About this area

Ubud

Alila Ubud. Bali - CHSE Certified is located in Ubud. Pura Dalem Ubud and Tegallalang Rice Terrace are notable landmarks, and the area's natural beauty can be seen at Ubud Monkey Forest and Tegenungan Waterfall. John Hardy Ubud Design Studio and Workshop and Kemenuh Orchid Garden are also worth visiting.
Visit our Ubud travel guideOpens in a new window
Map

What's nearby

  • Neka Art Museum - 14 min drive
  • Pengempu Waterfall - 22 min drive
  • Bali Bird Park - 40 min drive
  • Bali Zoo - 45 min drive
  • Tegenungan Waterfall - 50 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 85 min drive

Restaurants

  • Warung Makan Mardika Nasi Ayam Kedewatan - 6 min drive
  • Terracotta Restaurant - 6 min drive
  • Balinese Home Cooking - 6 min drive
  • Fuzion Cafe - 6 min drive
  • Fly Cafe - 6 min drive

About this property

Alila Ubud. Bali - CHSE Certified

Luxury hotel with full-service spa and free valet parking
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Alila Ubud. Bali - CHSE Certified offers 74 accommodations with fireplaces and iPod docking stations. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with satellite channels. Guests can make use of the in-room refrigerators and minibars. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Alila has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 11 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

Chinese (Mandarin), English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 6:30 AM–10:00 AM: USD 25 for adults and USD 15 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Plantation Dining restaur

Things to do

  • Access to nearby outdoor pool
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • iPod dock
  • Plasma TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Fireplace
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

  • View

    Maya Ubud Resort and Spa - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.7 out of 5 Exceptional (See all 567 reviews)
  • View
    VIP Access

    Kamandalu Ubud - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.7 out of 5 Exceptional (See all 706 reviews)
  • View

    Visesa Ubud Resort - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.5 out of 5 Wonderful (See all 288 reviews)
  • View

    Komaneka at Bisma - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.8 out of 5 Exceptional (See all 390 reviews)
  • View
    VIP Access

    Viceroy Bali - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.9 out of 5 Exceptional (See all 250 reviews)
  • View
    VIP Access

    COMO Uma Ubud - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.8 out of 5 Exceptional (See all 267 reviews)
  • View

    Padma Resort Ubud - CHSE Certified

    Payangan
    • Pool
    • Parking included
    • Free WiFi
    4.8 out of 5 Exceptional (See all 542 reviews)
  • View

    Four Seasons Resort Bali at Sayan - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.7 out of 5 Exceptional (See all 191 reviews)
  • View

    The Westin Resort & Spa Ubud, Bali - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.7 out of 5 Exceptional (See all 17 reviews)
  • View
    VIP Access

    The Kayon Resort - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.9 out of 5 Exceptional (See all 244 reviews)
  • View
    VIP Access

    Plataran Ubud Hotel & Spa - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.6 out of 5 Wonderful (See all 259 reviews)
  • View
    VIP Access

    Kayumanis Ubud Private Villas & Spa - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.7 out of 5 Exceptional (See all 462 reviews)
  • View
    VIP Access

    Alaya Ubud - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.6 out of 5 Wonderful (See all 899 reviews)
  • View

    Komaneka at Tanggayuda - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.7 out of 5 Exceptional (See all 264 reviews)
  • View
    VIP Access

    Royal Kamuela Villas & Suites at Monkey Forest, Ubud - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.8 out of 5 Exceptional (See all 452 reviews)
  • View
    VIP Access

    SereS Springs Resort & Spa Singakerta - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.7 out of 5 Exceptional (See all 287 reviews)
  • View

    Alila Seminyak, Bali - CHSE Certified

    Seminyak
    • Pool
    • Parking included
    • Free WiFi
    4.6 out of 5 Wonderful (See all 428 reviews)
  • View

    The Kayon Jungle Resort - CHSE Certified

    Payangan
    • Pool
    • Parking included
    • Free WiFi
    4.9 out of 5 Exceptional (See all 107 reviews)
  • View

    Pita Maha - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.6 out of 5 Wonderful (See all 183 reviews)
  • View
    VIP Access

    Royal Pita Maha - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.5 out of 5 Wonderful (See all 306 reviews)
  • View

    Mandapa, A Ritz-Carlton Reserve - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.8 out of 5 Exceptional (See all 147 reviews)
  • View

    The Sankara Resort by Pramana - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.7 out of 5 Exceptional (See all 203 reviews)
  • View

    Kupu Kupu Barong Villas and Tree Spa by L'OCCITANE - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.4 out of 5 Excellent (See all 415 reviews)
  • View
    VIP Access

    Ubud Nyuh Bali Resort & Spa - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.8 out of 5 Exceptional (See all 66 reviews)
  • View
    VIP Access

    Tanah Gajah, a Resort by Hadiprana - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.9 out of 5 Exceptional (See all 135 reviews)
  • View
    VIP Access

    Hanging Gardens of Bali - CHSE Certified

    Payangan
    • Pool
    • Parking included
    • Free WiFi
    4.5 out of 5 Wonderful (See all 357 reviews)
  • View

    Pramana Watu Kurung Resort - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.7 out of 5 Exceptional (See all 40 reviews)
  • View

    W Bali - Seminyak - CHSE Certified

    Seminyak
    • Pool
    • Parking included
    • Free WiFi
    4.7 out of 5 Exceptional (See all 998 reviews)
  • View

    The Udaya Resorts and Spa - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.8 out of 5 Exceptional (See all 136 reviews)
  • View
    VIP Access

    Ayung Resort Ubud - CHSE Certified

    Ubud
    • Pool
    • Parking included
    • Free WiFi
    4.8 out of 5 Exceptional (See all 382 reviews)

See similar properties

Ubud
Ubud
5 star
5 star
Business-friendly
Business-friendly
Hotel
Hotel
Air conditioned
Air conditioned
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: USD 25 for adults and USD 15 for children (approximately)
  • Airport shuttle fee: USD 48 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
Guests under 11 years old are not allowed in the spa

Property is also known as

Alila Hotel
Alila Hotel Ubud
Alila Ubud
Ubud Alila
Alila Ubud Bali/Payangan
Alila Ubud Gianyar
Alila Ubud Hotel Gianyar
Alila Ubud Hotel
Alila Ubud. Bali
Alila Ubud Bali Chse Certified
Alila Ubud. Bali CHSE Certified
Alila Ubud. Bali - CHSE Certified Ubud
Alila Ubud. Bali - CHSE Certified Hotel

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 216 out of 300 reviews
5 - Excellent 72%
Rating 4 - Good. 62 out of 300 reviews
4 - Good 21%
Rating 3 - Okay. 10 out of 300 reviews
3 - Okay 3%
Rating 2 - Poor. 10 out of 300 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 300 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.7/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5.0/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights celebrate my wifes birthday. From the booking, to the checkout everything was flawless. The entire team exceeded five star expectations. Special thanks to the professionalism with front desk team and especially Yuni who arranged a beautiful private birthday suprise dinner in the jungle. Chef Wayan whos food was flawless and packed with flavour as well as the FOH service team who delivered attentive friendly service at all meal periods! My wife is so happy, i’m not sure how I will be able to up her birthday experience next year! Thank you Alila!!
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Sandman was extremely nice and helped with whatever we needed. The staff at the restaurant was very kind and very attentive to our needs.
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical experience, incredible Balinese hospitality and what a beautiful setting!! 10/10 would definitely come back and recommend to anyone. Also the breakfast is awesome!!!
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

2/5 Poor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful setting. Disappointing service. Expect to request everything (Water at meals, coffee, tea, housekeeping, toothbrushes, etc.) multiple times.
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Uncomfortable beds, rooms are two level so we got woken up every time the people above us dropped something/closed the door/dragged their chair/used the bathroom. Internet didn’t work so we couldn’t even contact family and friends on Christmas.
Stayed 2 nights in Dec 2019

5/5 Excellent

Stayed 3 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019