Title: Otter Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Otter Hotel Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity ![Rooftop pool](https://images.trvl-media.com/lodging/110000000/109790000/109789100/109789071/246e0233.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/110000000/109790000/109789100/109789071/664e7f5b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mountain View King Suite](https://images.trvl-media.com/lodging/110000000/109790000/109789100/109789071/95daf688.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/110000000/109790000/109789100/109789071/acf6218a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop pool](https://images.trvl-media.com/lodging/110000000/109790000/109789100/109789071/7340daf7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Banff Centre for Arts and Creativity is located near Otter Hotel, which provides a fireplace in the lobby, a gym, and 2 hot tubs. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests. VIP Access 9.4 Exceptional ## Popular amenities - - - - - Gym - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=109789071&PinnedHotelID=109789071&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=109789071&PinnedHotelID=109789071&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=109789071&PinnedHotelID=109789071&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=109789071&PinnedHotelID=109789071&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=109789071&PinnedHotelID=109789071&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=109789071&PinnedHotelID=109789071&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=109789071&PinnedHotelID=109789071&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=109789071&PinnedHotelID=109789071&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Hotel Room 2 Queen Beds](https://images.trvl-media.com/lodging/110000000/109790000/109789100/109789071/3949084c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hotel Room 2 Queen Beds 9.2 Wonderful 24 reviews ### Highlights Air conditioning Refrigerator TV Bathrobes Rainfall showerhead Hair dryer Private bathroom Electric kettle - 275 sq ft - Sleeps 4 - 2 Queen Beds ![Superior Room, 2 Queen Beds](https://images.trvl-media.com/lodging/110000000/109790000/109789100/109789071/4199cae3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds 9.6 Exceptional 24 reviews ### Highlights Balcony Air conditioning Refrigerator TV Bathrobes Rainfall showerhead Hair dryer Private bathroom - 274 sq ft - Sleeps 4 - 2 Queen Beds ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/110000000/109790000/109789100/109789071/627fdf95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.2 Wonderful 7 reviews ### Highlights Balcony Air conditioning Refrigerator TV Bathrobes Rainfall showerhead Hair dryer Private bathroom - 290 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/110000000/109790000/109789100/109789071/0f09ea1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds, Mountain View 9.6 Exceptional 9 reviews ### Highlights Balcony Air conditioning Refrigerator TV Bathrobes Rainfall showerhead Hair dryer Private bathroom - 288 sq ft - Mountain view - Sleeps 4 - 2 Queen Beds ![Superior Room, 1 King Bed, Balcony, Mountain View](https://images.trvl-media.com/lodging/110000000/109790000/109789100/109789071/c9be9ccd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Balcony, Mountain View 9.0 Wonderful 6 reviews ### Highlights Balcony Air conditioning Refrigerator TV Bathrobes Rainfall showerhead Hair dryer Private bathroom - 290 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Superior King Suite](https://images.trvl-media.com/lodging/110000000/109790000/109789100/109789071/782ac14f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Suite 9.2 Wonderful 5 reviews ### Highlights Balcony Air conditioning Refrigerator TV Bathrobes Rainfall showerhead Hair dryer Private bathroom - 320 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Mountain View King Suite](https://images.trvl-media.com/lodging/110000000/109790000/109789100/109789071/95daf688.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mountain View King Suite 8.8 Excellent 13 reviews ### Highlights Balcony Air conditioning Refrigerator TV Bathrobes Rainfall showerhead Hair dryer Private bathroom - 320 sq ft - Mountain view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBanff-Hotels-Otter-Hotel.h109789071.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBanff-Hotels-Otter-Hotel.h109789071.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.18522%2C-115.55576&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uC8icCp2dhGxqaIMUa1tLj-LHRg=) 1000 600 Banff Ave, Banff, AB, T1L1H8 #### What's nearby - Banff National Park Information Centre - 16 min walk - 1.4 km - Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km - Banff Centre for Arts and Creativity - 18 min walk - 1.6 km - Tunnel Mountain - 7 min drive - 1.4 km - Fairmont Banff Springs Bowling Centre - 7 min drive - 3.1 km #### Getting around - Banff Station - 20 min walk - Calgary International Airport (YYC) - 93 min drive #### Restaurants - ‪A&W Canada - ‬2 min walk - ‪Good Earth Coffeehouse - ‬16 min walk - ‪The Canadian Brewhouse - ‬17 min walk - ‪Park Distillery + Restaurant - ‬18 min walk - ‪The Old Spaghetti Factory - ‬18 min walk ## About this property ### Otter Hotel Upscale hotel near Banff Centre for Arts and Creativity A fireplace in the lobby, a gym, and 2 hot tubs are just a few of the amenities provided at Otter Hotel. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests. Other perks include: - Free self parking - An electric car charging station, an elevator, and smoke-free premises - Multilingual staff, a 24-hour front desk, and luggage storage Room features All 174 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and hair dryers - 50-inch TVs with cable channels - Refrigerators, electric kettles, and heating ## Similar properties ![Rooftop pool](https://images.trvl-media.com/lodging/100000000/99310000/99300600/99300514/07acb026.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Canoe and Suites Uptown District - Hot tub - Pet-friendly - Parking included - Free WiFi 9.6 Exceptional 1,815 reviews CA $269 CA $299 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=99300514&PinnedHotelID=99300514&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/15000000/14710000/14703500/14703440/1ccfb1f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moose Hotel And Suites Downtown District - Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 2,191 reviews CA $299 CA $332 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=14703440&PinnedHotelID=14703440&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/2000000/1660000/1651900/1651869/9bd9ac9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fox Hotel and Suites Uptown District - Hot tub - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 2,504 reviews CA $179 CA $199 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1651869&PinnedHotelID=1651869&HadPinnedHotel=true®ionId=-1&adults=2) ![40-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/4000000/3160000/3150700/3150654/af23baa7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Peaks Hotel & Suites Downtown District - Hot tub - Free WiFi - Air conditioning - Parking available 9.6 Exceptional 1,013 reviews CA $183 CA $204 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=3150654&PinnedHotelID=3150654&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/1000000/10000/3900/3845/d459cdd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hidden Ridge Resort Tunnel Mountain District - Hot tub - Kitchen - Pet-friendly - Parking included 8.6 Excellent 4,682 reviews CA $169 CA $188 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=3845&PinnedHotelID=3845&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/1000000/890000/888500/888459/ecce3671.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Canalta Lodge Uptown District - Hot tub - Breakfast included - Pet-friendly - Free WiFi 9.4 Exceptional 1,409 reviews CA $194 CA $216 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=888459&PinnedHotelID=888459&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/2800/2746/346f1df0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Banff Rocky Mountain Resort Banff - Pool - Hot tub - Pet-friendly - Parking included 8.0 Very good 2,594 reviews CA $139 CA $155 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=2746&PinnedHotelID=2746&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/40000/35700/35659/7d90bbc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buffalo Mountain Lodge Tunnel Mountain District - Hot tub - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,472 reviews CA $139 CA $155 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=35659&PinnedHotelID=35659&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/18100/18100/7ab7b1f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Canadian Lodge Uptown District - Pool - Hot tub - Free WiFi - Restaurant 9.0 Wonderful 1,032 reviews CA $170 CA $189 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=18100&PinnedHotelID=18100&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed (Brewster) | View from room](https://images.trvl-media.com/lodging/1000000/870000/868300/868296/b06ae16a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brewster Mountain Lodge Downtown District - Breakfast included - Pet-friendly - Free WiFi - Gym 9.2 Wonderful 1,646 reviews CA $152 CA $169 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=868296&PinnedHotelID=868296&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free covered self parking on site ### Food and drink - A restaurant ### Restaurants on site - Good Folk ### Things to do - 2 hot tubs - Gym ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - In a national park - In the mountains ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (42 inch wide door) - Wheelchair accessible (may have limitations) ### More - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 50-inch TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of CAD 30 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: CAD 30 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Otter Hotel Hotel Otter Hotel Banff Otter Hotel Hotel Banff ## Frequently asked questions ### Is Otter Hotel pet-friendly? > Yes, Otter Hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees. ### How much does it cost to stay at Otter Hotel? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Otter Hotel on Nov 24, 2025 start from CA $221.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Banff-Hotels-Otter-Hotel.h109789071.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Otter Hotel? > Self parking is free at this property. ### What time is check-in at Otter Hotel? > Check-in start time: 4:00 PM; Check-in end time: anytime. ### What time is check-out at Otter Hotel? > Check-out is at 11:00 AM. ### Where is Otter Hotel located? > Located in Uptown District, this hotel is within 1 mi (2 km) of Victoria Glacier, Banff Lake Louise Tourism Bureau, and Banff National Park Information Centre. Banff Centre for Arts and Creativity and Surprise Corner are also within 1 mi (2 km). Banff Station is 20 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Otter Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 817 8 - Good 144 6 - Okay 52 4 - Poor 12 2 - Terrible 11 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 9.4/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Sokol Oct 22, 2025 Liked: Amenities Great place to stay in banff. ##### Sokol Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Suvneet Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very perfect stay ##### Suvneet Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Stephanie Oct 26, 2025 Beautiful hotel, very clean,Coffee was delicious! ##### Stephanie Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Michelle Christine Jacqueline Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and great restaurant ##### Michelle Christine Jacqueline Stayed 4 nights in Oct 2025 ### 8/10 Good #### Haseen E Nov 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was cozy and staff was very nice and accommodating ![](https://a.travel-assets.com/ugc/hotel-reviews/c84f2d3e-ea65-41d2-beb6-f9b74068d3c4-1762113056411.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Haseen E Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Austin Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great time, amazing views from the hot tub. ##### Austin Stayed 3 nights in Oct 2025 ### 8/10 Good #### Trudy Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful views, great hot pools, comfortable rooms, lovely staff ##### Trudy Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Jade Oct 27, 2025 Great views and beautiful hotel space ##### Jade Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Cheryl Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff , clean rooms and we love the hot tubs with the Mountain Views. ##### Cheryl Stayed 1 night in Oct 2025 ### 8/10 Good #### Mircea Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our family enjoyed the staying, and catching the northern lights made it a fantastic experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/9164b498-c2a7-4783-a03d-cef327f14e55-1761414380618.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/de055e01-fe06-4a7c-b98b-d2494ac1d91b-1761414381715.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35dfa5c1-fd0f-49d1-b643-d676ee07d195-1761414381531.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mircea Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jacqueline Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay at the Otter. Lovely staff, clean and comfortable room and incredible hot pools! ##### Jacqueline Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Edwin Sep 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities A very nice place to stay ##### Edwin Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Mark Oct 21, 2025 Liked: Cleanliness, amenities Clean, friendly staff. ##### Mark Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ryan Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and helpful staff. Great hot tubs. New and clean facilities. Great stay! ##### Ryan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Shannon Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this place. Great room, great location, nice welcome from the front desk, and of course, great destination. Banff is amazing. ![View from the balcony. ](https://a.travel-assets.com/ugc/hotel-reviews/1a841082-ba5c-4027-b8cc-141a1c32a139-1760405969896.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shannon Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Tiffany N Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly and helpful! ##### Tiffany N Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Khristel Abbeygale Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was amazing! The hot tub the staff and everything about the hotel is great. Will definitely come back! ##### Khristel Abbeygale Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lynn Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location beautiful property the hot pools were well maintained and enjoyed beautiful scenery ##### Lynn Stayed 1 night in Sep 2025 ### 8/10 Good #### stefan Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### stefan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Elvira Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We always book at Hotel Canoe & it was fully booked, and the only available was The Otter, but it never failed to meet our expectations—just like Hotel Canoe. We had an amazing stay here! ##### Elvira Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Dpbetlehem Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the property and restaurant was delicious ##### Dpbetlehem Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Megan Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Awesome hotel ##### Megan Stayed 2 nights in May 2025 ### 8/10 Good #### Omoejade Sep 29, 2025 Good service and rooms ##### Omoejade Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Nason Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this hotel and will stay here again when in Banff. Location was excellent and easy to walk to downtown. The hot tub was amazing and overall a great place to stay at. We stayed 5 nights. ##### Nason Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Jachikumar Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The spa like atmosphere was amazing with the mountain view!!! ##### Jachikumar Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [The Elk & Avenue Hotel](https://www.expedia.ca/Banff-Hotels-The-Elk-Avenue-Hotel.h189909.Hotel-Information) > > [Bow View Lodge](https://www.expedia.ca/Banff-Hotels-Bow-View-Lodge.h1419111.Hotel-Information) > > [Hidden Ridge Resort](https://www.expedia.ca/Banff-Hotels-Hidden-Ridge-Resort.h3845.Hotel-Information) > > [Best Western Plus Port O'Call Hotel](https://www.expedia.ca/Calgary-Hotels-Best-Western-Plus-Port-OCall-Hotel.h10360.Hotel-Information) > > [Sandman Signature Edmonton Downtown Hotel](https://www.expedia.ca/Edmonton-Hotels-Sandman-Signature-Edmonton-Downtown-Hotel.h16761.Hotel-Information) > > [Douglas Fir Resort and Chalets](https://www.expedia.ca/Banff-Hotels-Douglas-Fir-Resort-And-Chalets.h904421.Hotel-Information) > > [Fairmont Palliser](https://www.expedia.ca/Calgary-Hotels-The-Fairmont-Palliser.h10652.Hotel-Information) > > [Divya Sutra Plaza and Conference Centre Calgary Airport](https://www.expedia.ca/Calgary-Hotels-Riviera-Plaza-And-Conference-Centre-Calgary-Airport.h428621.Hotel-Information) > > [King Edward Hotel](https://www.expedia.ca/Banff-Hotels-King-Edward-Hotel.h2899948.Hotel-Information) > > [Sheraton Cavalier Calgary Hotel](https://www.expedia.ca/Calgary-Hotels-Sheraton-Cavalier-Calgary-Hotel.h7604.Hotel-Information) > > [Banff Park Lodge](https://www.expedia.ca/Banff-Hotels-Banff-Park-Lodge.h460527.Hotel-Information) > > [Peaks Hotel & Suites](https://www.expedia.ca/Banff-Hotels-Peaks-Hotel-And-Suites.h3150654.Hotel-Information) > > [Basecamp Suites Banff](https://www.expedia.ca/Banff-Hotels-Basecamp-Suites-Banff.h74883714.Hotel-Information) > > [The Westin Calgary](https://www.expedia.ca/Calgary-Hotels-The-Westin-Calgary.h23026.Hotel-Information) > > [Buffalo Mountain Lodge](https://www.expedia.ca/Banff-Hotels-Buffalo-Mountain-Lodge.h35659.Hotel-Information) > > [Fairmont Banff Springs](https://www.expedia.ca/Banff-Hotels-Fairmont-Banff-Springs.h13652.Hotel-Information) > > [Tunnel Mountain Resort](https://www.expedia.ca/Banff-Hotels-Tunnel-Mountain-Resort.h16324.Hotel-Information) > > [The Malcolm Hotel](https://www.expedia.ca/Canmore-Hotels-The-Malcolm-Hotel-By-CLIQUE.h19460361.Hotel-Information) > > [Brewster Mountain Lodge](https://www.expedia.ca/Banff-Hotels-Brewsters-Mountain-Lodge.h868296.Hotel-Information) > > [Coast Edmonton Plaza Hotel by APA](https://www.expedia.ca/Edmonton-Hotels-Coast-Edmonton-Plaza-Hotel-By-APA.h528692.Hotel-Information) > > [Banff Ptarmigan Inn](https://www.expedia.ca/Banff-Hotels-Banff-Ptarmigan-Inn.h41022.Hotel-Information) > > [Mount Royal Hotel](https://www.expedia.ca/Banff-Hotels-Mount-Royal-Hotel.h688930.Hotel-Information) > > [Hyatt Regency Calgary](https://www.expedia.ca/Calgary-Hotels-Hyatt-Regency-Calgary.h448308.Hotel-Information) > > [Deerfoot Inn & Casino](https://www.expedia.ca/Calgary-Hotels-Deerfoot-Inn-Casino.h1351229.Hotel-Information) > > [JW Marriott Edmonton ICE District](https://www.expedia.ca/Edmonton-Hotels-JW-Marriott-Edmonton-ICE-District.h31503722.Hotel-Information) > > [HI Banff Alpine Centre - Hostel](https://www.expedia.ca/Banff-Hotels-HI-Banff-Alpine-Centre.h7700310.Hotel-Information) > > [Fairmont Banff Springs Gold Experience](https://www.expedia.ca/Banff-Hotels-Fairmont-Banff-Springs-Gold.h64577139.Hotel-Information) > > [Moose Hotel And Suites](https://www.expedia.ca/Banff-Hotels-Moose-Hotel-And-Suites.h14703440.Hotel-Information) > > [Rimrock Banff, Emblems Collection](https://www.expedia.ca/Banff-Hotels-The-Rimrock-Resort-Hotel.h15672.Hotel-Information) > > [Fantasyland Hotel](https://www.expedia.ca/Edmonton-Hotels-Fantasyland-Hotel.h460534.Hotel-Information)