Châteaux à Balikpapan

« The staff was excellent. The facility needs a lot of work. This is directly attributable to the ownership. Previous guests are not held accountable for damages they cause. Plumbing needs a complete overhaul…most importantly. Wifi is absolutely terrible. The rest is okay and can wait for the others to get fixed for now. An upgrade on the rooms looks way past due. Again, the staff is excellent and does the best it can with what it has to work with. »

« All good. Except the free shuttle. It's only at certain times of the day. But a taxi is like $2. All good »

« Bon emplacement (proximité du bord de mer et de tous commerces), chambres confortables, petits déjeuners copieux. En revanche gros problème de WiFi dans les étages malgré des serveurs dédiés. »

« it was only a smoking room available with a queenbed and it smelled sooo ugly that we needed to change to a smaller room with two single bed. the breakfast was almost empty, they didn’t refill and some guest didn’t got any food. (still 1 hour before finish) it’s a disappointing experience but the hotel itself could be not bad if they treat everything a bit better and with more heart. »

« très bon endroit il est à recommander ,nous y avons passé un bon moment ,le personnel est à l'écoute ,merci pour tout »