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Reviews of Trafo Hotel

3 out of 5
Trafo Hotel
Bruggerstrasse 56, Baden, AG

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 175 reviews" "
Rating 8 - Good. 86 out of 175 reviews" "
Rating 6 - Okay. 16 out of 175 reviews" "
Rating 4 - Poor. 0 out of 175 reviews" "
Rating 2 - Terrible. 0 out of 175 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Très belle hôtel très bien situé avec beaucoup d'histoires de la ville directement dans l'hôtel, employés très professionnels et aidant, toujours là pour nous, (les employés comme toute la ville en allemand, ils parlent pas français dû tout, mais ils se débrouillent très bien en anglais. Nous allons retourner au même endroit, la seule chose que j'ai moins aimé est que nos fenêtres de chambres étaient collé collé sur un imeuble à bureau qui nous voyaient directement dans la chambre Tout le reste est une super, belle ville à avec énormément d'histoire à découvrir
Stayed 4 nights in Oct 2023

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from Ihr Trafo Team on Jul 26, 2023
Vielen Dank für die tolle Bewertung. Wir freuen uns auf Ihren nächsten Besuch!

10/10 Excellent

Mark, Sunny Isles Beach

Stayed 5 nights in Jun 2023

10/10 Excellent

Sandra

Stayed 2 nights in Jun 2023
Response from Ihr Trafo Team on Jul 17, 2023
Vielen Dank für Ihre Bewertung. Gerne begrüssen wir Sie zu einem anderen Zeitpunkt wieder und wünschen bis dahin eine gute Zeit.

10/10 Excellent

Ferney, Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location one block away from train station. Plenty of restaurants nearby. Friendly staff and good breakfast.
Stayed 4 nights in May 2023
Response from Your Trafo Hotel on Jul 5, 2023
Hello dear GuestThank you very much for your feedback. We are happy to hear, that you liked it.Hopefully we can welcome you soon again!

10/10 Excellent

MANJUNATH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Baden
Excellent location, amazing and courteous staff, clean rooms. what more can you ask for?
Stayed 20 nights in Jan 2023
Response from Lea Sägesser on Mar 23, 2023
Grüezi ManjunathWith your 10 out of 10 feedback you make us more than just happy! Thank you verry much for taking your time and give us such a positiv review.You're always warmly welcome to stay at our hotel for your next trip to Baden.Kindest RegardsLea SägesserGuest Service Agent

10/10 Excellent

Chloe

10/10 Excellent

Kepha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great location
Stayed 3 nights in Dec 2022

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was small, the bed the smallest I have been given in 28 years. The whole place was like an industrial complex.
Stayed 1 night in Jun 2022
Response from Anja Guest Service Agent on Jul 28, 2022
Dear Glenn Thank you for your rating and feedback. High quality and a nice guest experience are part of our standard. We are all the more sorry that this was not the case during your visit. For guests who like to sleep in a larger bed, we also offer the Style double room or the Business single room. Nevertheless, we hope to welcome you on a future visit.

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hotel with a great location
The hotel has a great location near a train station. However, the hotel had some room for improvement - the staff was sometimes missing from the front desk, we only had one pillow and one bath towel for two people and the window was towards a big hall so we did not have view to outside the hotel. Anyhow, the staff was friendly, breakfast offered fresh foods and the room was relatively comfortable.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved the bed and room in general. Would have given a excellent rating except for the light smell of machine oil. The facility is a renovated electrical parts manufacturing facility (which is actually pretty cool).
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2019
Response from Ruzica Dujmic - Resident Manager on Sep 17, 2019
Thank you for staying with us and your positive review. Looking forward to welcome you back to Baden. Kind regards, Trafo Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value - average breakfast options
Nice clean hotel good value. Limited breakfast options only downside
Stayed 1 night in Aug 2019
Response from Ruzica Dujmic - Resident Manager on Sep 17, 2019
Dear Guest, thank you for staying with us and your most valued feedback. Our breakfast is designed to meet business travellers needs: fresh products delivering quick energy for a demanding day. May we suggest for your next visit to upgrade your breakfast to full english buffet just next door in our 4* Sister Hotel Blue City. Looking forward to welcome you back soon. Kind regards, Team Trafo Hotel

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Breakfast choice very limited. Website advertises fitness facilities and implies they are part of the hotel which they are not. They are a private gym facility a few doors away for which a day pass costs 27 Swiss francs ( about £25). Very misleading misleading as I chose the hotel on the basis of location but also that that there were fitness facilities in the hotel.
Stayed 3 nights in Jun 2019

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trip
Very good to stay on a business trip. You can work very well in the lobby and can get documents printed. Nice breakfast. Clean room.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like everything about Trafo Hotel and Kino
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a pleasant stay
Nice hotel nice staff
Stayed 3 nights in Nov 2018

10/10 Excellent

Nevena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a gem in little Baden
I arrived at the hotel close to midnight, and it took me a bit to find the right entrance - but once inside, I was pleasantly surprised! The hotel has character, it is clean, the check-in staff was very nice and friendly - certainly exceeded my expectations.
Stayed 1 night in Oct 2018

8/10 Good

Martin, Rome, GA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located in Baden, within walking distance to many good restaurants. This building is an old transformer factory. The inside still has the overhead crane and steel beams. Part of the town's manufacturing history. The building has been remodeled very well and is very clean. Great breakfast, too.
Stayed 3 nights in Oct 2018

8/10 Good

Christoph

Modern city hotel
We really liked this hotel in the town center. Very modern and clean. Good buffet breakfast and nice staff. The bed was great and the bedding very soft. Great bathroom products too. Only downside, expensive parking garage but free overnight parking is available on street.
Stayed 1 night in Sep 2018
Response from Erik Roedenbeck, Director Traf Hotel on Sep 24, 2018
Dear Christoph, thank you for staying at the Trafo Hotel and taking the time to share your feedback about your experience with us and other travelers. We appreciate it very much and are delighted you enjoyed the facilities of the room as well as our breakfast. Regarding your comment about the parking: all our guest can benefit from reduced parking fees at the underground car park located on site. We hope to welcome you back to Baden very soon. Kind regards

8/10 Good

Ron, New York

Liked: Staff & service, property conditions & facilities, room comfort
Best hotel on this 11 day European trip. Would have been nice to have a refrigerator in the room, unfortunately there was none.
Stayed 2 nights in Aug 2018
Response from Erik Roedenbeck, Director Trafo Hotel on Sep 24, 2018
Dear Ron, thank you for staying at the Trafo Hotel and taking the time to share your feedback about your experience with us and other travelers. We appreciate it very much! In our hotel, we put a lot of effort to ensure that our operation is eco-friendly. For this reason, there are no refrigerators in the rooms. However, we offer a big variety of drinks and snacks at Trafo Market. We hope you'll stay with us again when you return to Baden. Our team looks forward to welcoming you back. Kind regards, Erik W. Roedenbeck, General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
The hotel conditioning is good but it’s hard to find hotel entrance.
Stayed 1 night in Aug 2018
Response from Erik Roedenbeck, General Manager Trafo Hotel on Sep 24, 2018
Dear Guest, Thank you for staying with us and taking the time to give your review. We are glad you enjoyed your stay with us overall and were content with the cooling system of our rooms. Your feedback regarding locating the entrance will be discussed internally and hopefully you'll find improvement when you next come and stay with us. Until then kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way hotel has good value for price.
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Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Post industrial style hotel
Good location close to everything in Baden. The hotel has a post-industrial style, which is interesting without being too intrusive. The rooms have a modern design and are comfortable. The breakfast was varied and tasty.

8/10 Good

aleix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Everything was great!! Clean, comfy, cool area
Stayed 1 night in Jan 2018

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very nice hotel with some history
Overall , the visit was great , Albeit this place is with a minimal design , it is very welcoming , the check in was speedy and I got the room . I also got a nice discount for close restaurants, most of the stay went well, what hindered the experience a little was the WiFi in the room which started with a bang , along with a great smart TV , which , after an hour, slowed down till a near halt . The service person was indeed courteous and kind and attempted a remote reset which did not solve the problem. She indeed offered to come to the room and check the problem out , yet the time was very late and I forfeited the effort, which is a pity . other than that , the Hotel has a nice history , this was the original Trafo Electrical Transformers factory in Switzerland, and has a HUGE volume , divided to a great hall , a hotel , a small convention/ party center and a facility which hosts restaurants/ movie theater and a pub. All in a "minimalism" design , which is an eye freshener. breakfast was great and had it all ,albeit being hosted in a small area. a Very professional and prompt crew. a very wide and comfortable bed which was great for our last night's stay.
Stayed 1 night in Dec 2017

10/10 Excellent

Annette, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station
Couple minutes walk from train station. Clean & quiet.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in a convenient location. Trafo Hotel is a renovated Transformer Production line, making it have a very interesting lobby and design.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Guilhem, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good m and calm place
Very nice people and helpful at the reception.

6/10 Okay

james

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for business. However, health club was not included in the room rate, no fridge in the room or tea/ coffee making facilities. Breakfast was continental and no option of hot full breakfast.

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Generally good, but bad climate control and other
Sadly, they do not have the capability to allow cash back. I needed the equivalent of 3€ for the bus to get to town, and I couldn't get it done/they couldn't do it. In the end I had to pay 17€ for a taxi because I couldn't get to a bank machine to take out the small amount of funds necessary. This would be a huge convenience to their foreign guests that they are aware about, but have done nothing to allow for the (common) situation. Also, the thermostat in my room was broken and it was never fixed during my stay, nor did they move me to an available alternate room.

8/10 Good

Brian, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
Nive modern hotel, perfect for business trips, nearby different dining opportunities and take away opportunities in the Trafo center

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023

10/10 Excellent

Christoph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens, nur zu empfehlen.
Stayed 1 night in Dec 2023

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Trafo Hotel on Nov 18, 2023
Lieber GastVielen Dank für Ihr positives Feedback zu Ihrem Aufenthalt im Trafo Hotel in Baden.Wir freuen uns Sie bald wieder bei uns begrüssen zu dürfen.Herzliche GrüsseIhr Front Office Team

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schade , dass der Veloeinstellplatz 7 Fr kostet. Das habe ich bis jetzt noch nie erlebt. Sonst alles Tip top!
Stayed 1 night in Oct 2023
Response from Trafo Hotel on Nov 18, 2023
Grüezi MariaHerzlichen Dank für Ihr ehrliches Feedback. Es tut uns leid zu hören, dass Sie die Gebühr für den Veloeinstellplatz als schade empfunden haben. Trotzdem freuen wir uns, dass Sie mit allem anderen zufrieden waren.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche GrüsseIhr Front Office Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅にも近いし
現地の歴史的な工業製品の先駆けとも言えるオブジェが展示されている。
Stayed 1 night in Oct 2023
Response from Trafo Hotel on Nov 18, 2023
お客様レビューいただきありがとうございます。 展示してある工業製品を気に入っていただけて大変嬉しく思います。よろしくお願いしますあなたのフロントオフィスチーム

8/10 Good

Clemens

Stayed 1 night in Sep 2023
Response from Anja Siegenthaler on Oct 14, 2023
Grüezi ClemensVielen herzlichen Dank, dass Sie sich Zeit genommen haben, uns eine Bewertung dazulassen.Wir freuen uns, dass Sie Ihren Aufenthalt geniessen konnten.Wir hoffen, Sie bald wieder bei uns im Trafo Hotel begrüssen zu dürfen.Mit freundlichen Grüssen, Ihr Trafo Hotel Team

8/10 Good

Jørgen Steen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Anja Siegenthaler on Oct 14, 2023
Grüezi JorgenVielen herzlichen Dank, dass Sie sich Zeit genommen haben, uns eine Bewertung dazulassen.Es freut uns, dass Sie Ihren Aufenthalt bei uns im Trafo Hotel geniessen konnten.Wir würden uns freuen, bei Ihrem nächsten Baden- Aufenthalt wieder bei uns Begrüssen zu dürfen.Mit freundlichen Grüssen, Ihr Trafo Hotel Team

10/10 Excellent

Sébastien

Stayed 1 night in Aug 2023
Response from Anja Siegenthaler on Oct 14, 2023
Grüezi SébastienVielen herzlichen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben.Wir freuen uns sehr, dass die Einrichtung und das Ambiente des Trafo Hotels Ihren Erwartungen entsprochen haben.Schon heute freuen wir uns auf Ihren nächsten Besuch bei uns im Trafo Hotel.Mit freundlichen Grüssen, Ihr Trafo Hotel Team