Azusa Vacation Rentals

"The stay was nice. It was close to the activities we wanted zo do. A little noisy due to a latge party next door. Breakfast was mediocre. Woke up to cockroaches in the bathroom. Still waiting to hear back from management. "

"Beautiful room within walking distance to a miriad of restaurants. "

"Upon arrival the staff was very friendly and professional but the entire interior/exterior of the hotel feels very dated and in need of renovation, which immediately affected the overall impression. One of the biggest challenges was the lack of dining options. There were no restaurants within walking distance, and the hotel’s own restaurant was closed during my stay. The only food available on-site consisted of unhealthy snack options. When I asked for alternatives, a staff member suggested ordering takeout through Uber Eats or DoorDash, which still limited choices mostly to fast food like pizza. In the morning, there was no fresh coffee available in a common area, only a basic in-room coffee machine with powdered creamer, which didn’t feel like an adequate substitute. Additionally, the room had an unpleasant smell that lingered throughout my stay, and the window could not be opened to let in fresh air, which made the situation worse. Overall, the experience did not meet expectations, especially in terms of comfort and basic amenities. They did have a free shuttle to the airport which was very convenient."

"Bathroom flooded and ruined some of clothing I had sitting in a cloth bag on the bathroom floor I placed there the night beforehand to have ready to go."

"Lovely room, wonderful hotel and really easy check in process"

"Spacious room. Perfect for our 1 night stay. The virtual check in and checkout was easy. "

"The staff is friendly but the rooms need an upgrade the food is average "

"The line to check in was incredibly long. My kids and I waited about 35 minutes just to get checked in. After finally receiving our room and going upstairs, we discovered that the hot water was not working, the toilet would not flush, and the phone in the room was also not working. I then had to go back downstairs and wait in the long line all over again just to get the room changed. What was most disappointing was that there was no effort made to compensate for the inconvenience or make the situation better for my family. Instead of offering an upgrade or any type of accommodation, we were simply moved to another similar room. I understand that issues can happen, but I expected more effort to help make things right, especially considering the inconvenience and the fact that I was there with my children."

"The staff was friendly. Convenient dining options."