We are so glad that you enjoyed your stay with us! I understand that the shower can be a bit strange to get used to, but I am glad that you found it acceptable. Thank you for staying with us, and we hope to welcome you back again in the future!

Hello, thanks for reaching out. I am sorry to hear that your room didn't meet your expectations. I know that the tommie rooms can be a little tight for two people. I hope that we can welcome you back in the future for an even more enjoyable stay in the future.

Dear Bradley,Thank you for your review. We are happy to hear that you enjoyed our hotel. We are saddened to hear that you did not enjoy the restaurant. We have passed the feedback on to our management team. We hope to welcome you again next time you are in the area! Warm Regards,

Hello Ross! It was very disheartening to read you review, as we strive to create great experiences for all our guests. If you could please email me at nicholas.samet@thompsonhotels.com, I'd love to discuss follow up compensation for your less than ideal stay experience.

Hello Mayra,Thank you for adding this review score for our Tommie Austin. I am so happy you enjoyed our hotel. I hope can come back soon.Best Regards,John

Hello Brianna!Thank you for your 5-star rating. We are glad you enjoyed your stay. Please come back and stay with us again soon! Warm Regards, Travis

Hello Joanna,Thank you for adding this review of our Tommie Austin. I am happy to see you loved your stay. I hope you can visit us again.Best Regards,John

Hi Shamy, thank you for your positive words about our property. We are glad you enjoyed your stay.

Dear Dulce, Thank you for your rating. We appreciate all guest comments and feedback. We hope to welcome you again. Best Wishes,

Dear Luke,Thank you for your rating. We are happy you enjoyed your stay. Next time you are in the area we would love to welcome you!Best Wishes,

Dear Courtney,Thank you for your rating. We appreciate all guest comments and feedback. We would love to host you again!Best Wishes,

Hello Blanca,Thank you for the feedback. We are happy to hear that you had a nice stay with us. Thank you for choosing Tommie Austin.Best wishes,Tania

Thanks for your review! We appreciate you staying with us and look forward to seeing you again!

Thank you for your honest feedback! We understand our proximity to 6th street is not ideal, but hopefully other positive aspects of the stay will have you reconsidering staying with us again! We appreciate your business.

Dear Rosa,Thank you so much for the review! We are sorry to hear that you didn't get to take advantage of all the amenities that we offer at our property. Next time you stay with us, please let us know and we will be glad to set anything up for you! We hope to welcome you back soon! Thank you so much for staying with us. Thanks,Ian McFarlandFront Office SupervisorThompson tommie Austin

Dear Shelly Brandi,Thank you for the fantastic rating and recommendation to others on our Tommie Austin! We are excited to know you loved your stay! It was a pleasure having you as our guest. We hope to welcome you back again for another exceptional stay experience.Warm regards,

Greetings Francisco,We appreciate you taking the time to provide a review on our property. We are happy to know you liked our convenient location and the walkable distance to many local restaurants and bars. Our staff will be excited to hear you appreciated their extremely friendly hospitality. We hope you will stay at our Tommie Austin the next time you are in our area. Warm regards,

Hello Griselda, Thank you for the 5-star rating. We appreciate you for choosing Tommie Austin.Best wishes,Tania

Dear Sandra,Thank you for taking the time to review our property. We are happy to hear the staff was great and you liked your well prepared and clean room. We regret to hear the room was too small for your liking and to learn this wasn't your best Hyatt experience. We hope we will have the opportunity to welcome you back to our Tommie Austin in the future and provide you with a better experience. Warm regards,

Dear David,Thank you for taking the time to review our property. We are so glad to hear you received excellent service during your stay. We have noted your concerns with the room layout and fees and will share your feedback with our management team. We hope to welcome you back to tommie Austin again soon!Warm regards,Melinda

Hi Juan, thank you for providing feedback about your recent stay with us.

Hi Rudene! Thank you for staying with us, we are glad you enjoyed your time here.

Hi Richard,thank you for your honest feedback about the tommie Austin. We look forward to having you stay with us again!

Hi Jorge Mario,We are glad to see you enjoyed your stay!

Ho Immaculee, we are so happy to see you enjoyed your restaurant experience at our property.

Hello Anthony, We are so glad to hear you enjoyed our property and all we have to offer our guest.

Hello Garrett, Thank you for providing feedback about our staff during your recent stay. We will be sure to go over our inclusion and what we offer for amenities with our staff, to ensure the issues are corrected.

Hello Brittany,We are glad to hear you enjoyed your stay with us!

Hello Takudzwa,Thank you for your excellent rating. We appreciate all guest feedback. We would love to have you back again!Warm Wishes

We appreciate your honesty and your business! Thank you for your response and we look forward to having you back in the future for a more enhanced stay.

Hello Chris, thank you for your positive review!

Thank you for your great review! We were glad to see you had a fantastic time, and we look forward to seeing you again!

Dear Dylan,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to tommie Austin again soon!Warm regards,Melinda

Dear Gabrielle,Thank you for taking the time to review our property. We are so glad to hear our staff was delightful and welcoming and that you found your room laid out well and functional. We are also glad you found your bed comfortable. I apologize you found the room lacking luggage space and that no mini fridge was in the room. We will be sure to share your comments with our management team. We hope to welcome you back to tommie Austin again soon!Warm regards,Melinda

Greetings Barry J,We appreciate you taking the time to review our Tommie Austin. We are excited to see the 5/5 rating and to hear you liked our convenient location and short distance to the Comedy Mothership. We appreciate your patronage and hope to welcome you back again soon.Warm regards,

Dear Dalton,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to tommie Austin again soon!Warm regards,Melinda

Hello, We are sorry to learn you did not enjoy your stay. Please feel free to contact us on our social or chat channels to have this fully documented or addressed. We look forward to hearing from you soon.Kind regards,

Hello Dana, Thank you for providing us with the exceptional 10/10 review of your stay with us at the tommie Austin. We hope given the fabulous review, that we will have you back as our guest again in the future!Warm Regards,Krista

Dear Brianna,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and felt our hotel smelled amazing when you walked in. We appreciate your insight during your stay and will be sure to address this with our management team. We hope to welcome you back as our guest again soon! Warm Regards,

Dear Heather,Thank you for providing a review on your recent stay at our Tommie Austin. We are happy to hear you were impressed with our hotel and the friendly hospitality of our staff. Nothing pleases us more than to hear our guests say they would stay with us again. We appreciate your feedback on the towel racks and will share this with our team; we are always looking for ways to better improve our guest experience. We look forward to welcoming you back in the future.Warm regards,

Dear Troy,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to tommie Austin again soon!Warm regards,Melinda

Dear Eric,Thank you for providing your rating. It was a pleasure to host you during your trip to Austin. We look forward to welcoming you back soon!

Dear Jane,Thank you for taking the time to review our property. We are so glad to hear you were provided lovely service from our staff. I apologize for the room size and the extra fees you found expensive. We will speak to engineering to make sure the issues with the toilet, shower, and heating/ac unit sound are resolved so that no other guests will experience the same problems. We hope to have the opportunity to welcome you back to tommie Austin again soon for a better experience!Warm regards,Melinda

Hello Carmel Rose,Thank you for your rating as well as your review. We are so happy to hear that you had a great stay, you enjoyed our location, our cleanliness, and our friendly staff. Thank you so much for your recommendation. We look forward to welcoming you back to Tommie Austin in the future.Best Wishes,

Hello Mauro,Thank you for your 5 out of 5 rating. We hope you had a pleasant stay, and we look forward to welcoming you back to tommie Austin in the future.Best Wishes,

Dear Melinda,Thank you for taking the time to share your review. I am very sorry to hear that the lighting in your room did not meet your expectations. Thank you for your insight. We will use your feedback as a guide for improvement. We hope to welcome you back for a better experience. Kind regards,

Dear David,Thank you for your delightful review of our Tommie Austin! It was great to hear that you enjoyed your stay with us, and we appreciate your kind words about our team! Thank you for staying with us, we hope to welcome you back as our guest the next time you are in the area!Warm regards,Jamie