4/10 Poor
Bridgett G., Franklin, TN
Nov 27, 2022
Liked: Cleanliness
Won't Stay Here Again
The property is in a rough neighborhood. It is close to many places, however, you have to pass some scary parts, so walking is not exactly safe. There was a man in a home across the street in his front yard on day one yelling constantly and a woman who was screaming to herself at midnight for 2 nights in a row. When we got there, one of the garage doors would only open halfway. The dishwasher in the back
house never worked. The garbage disposal in both houses wouldn't work initially. Thankfully Ronaldo came and got the garage door to work, got us in the back house and reset the switch to get the garbage disposal to work in the front house.
The heat in the front house wouldn't come on at first because it had to be synced with the thermostat upstairs within 2 degrees.
I have a whole list:
Toilets wouldn't flush well
2 Toilet seats broken
Water upstairs never got over lukewarm
Outdoor games thrown all over the yard
Breaker for the dishwasher in guest unit is permanently flipped. They tried to flip it and it would flip back.
No can opener
no cutting knives in guest unit
no trash can is guest master bedroom
The coffee pot would not work initially. They did replace it.
The lock on the doors were warning of a low battery in both houses. We called and were told it should still have some life left, however the front house app lock eventually wouldn't open and hod to be manually opened.
We also were not informed of how the handle on the gate had to be positioned or how to block the code pad until we spoke to Ronaldo,
We spent far too much time on the phone with people to fix things. It dug into our time for sightseeing and spending quality time with our family.
Bridgett G.
Stayed 5 nights in Nov 2022