Ratings based on 2,388 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Mississippi

Nice hotel and great customer service!

Posted 6-Apr-2017
My boyfriend and I traveled to Atlanta to celebrate my birthday. We enjoyed every night and didn't want to go home lol.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2017
Only complaint called for towels three times took forerver to get them
3 out of 5
by A verified traveller from New York, NY

Okay.. Used to be better

Posted 11-Mar-2017
I have stayed in the hotel for at least five times in the past, so I was quite disappointed when I arrived this time. The entrance was under construction and the indoor pool was changed to a workout room. I loved their indoor and outdoor pool along with jacuzzi which were all not available. Also, hotel staff used to be very friendly and generous, but not anymore. I was staying in the hotel for three nights and asked that I don't have to change room throughout the stay. But not surprisingly house keeping starts banging my door on the second day, early in the morning. The first person asked what time I am going to checkout that day, so told her that I would be staying here for three nights, and two other people came to ask for the same thing during that same day. And of course, my key stopped working on the second day, so I had to go to the front desk to put in the system that I would be staying in the same room for THREE NIGHTS, NOT ONE NIGHT. The person in the front desk was blaming me for it and said that the key is not working because I kept it close to my phone, but the second key that I kept in the room whole time didn't work either. I have been very loyal to this hotel everytime I came to Atlanta, but I don't think I am going to stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to St Joseph's Hospital

Posted 20-Feb-2017
Great location if you need to be near St Joseph's or Northside Hospital. Roomy king suite with comfy bed. Entrance was under construction so we had to use a makeshift side entrance. Staff was very courteous and I had a quick check in. I would recommend this hotel to others.
5 out of 5
Recommended
for Everyone
by A verified traveller from nj

Very nice

Posted 19-Feb-2017
Very nice . Hotel was renovated recently. Room was clean good size and comfortable . Located just outside the city in a quiet area with lots of shopping and restaurants nearby.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very clean and spacious

Posted 18-Feb-2017
I would highly recommend this hotel to family and friends, staff was very nice
3 out of 5
by A verified traveller

Posted 5-Feb-2017
The actual hotel was wonderful. But Hilton toom too much money out if my account. I was supposed to pay at the hotel. They took my money out of my account prior to checkin. Then they took an additional $50 fee out of my account and to this day i still don't know why. It was returned, but it was an inconvenience. Also, i requested a jacuzzi suite. And instead i was placed in a standard room. I will not go back to this property.
1 out of 5
by A verified traveller

Poor reflection of Hilton

Posted 23-Jan-2017 on Hotels
I chose this hotel because the site stated it had an indoor pool. Once arriving we were notified it did not have a pool and there were no efforts made to compensate for that inconvenience. Upon checking in the staff was horribly rude. Service was horrible. The room only had one face cloth and upon asking for more the attendant was very rude. We never received the face cloths and had to go searching for cleaning staff to get one. Horrible experience
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Great overnight stay

Posted 23-Jan-2017
Pros: The location
Cons: More parking
Location: The hotel is close to the mall and many different shops and restaurants.
The stay was great. The staff was very helpful, the rooms was really clean. The only thing is the hotel is in the middle of construction.
4 out of 5
by Steve

Posted 15-Jan-2017 on Hotels
Hotel is undergoing renovations so parking and access to the lobby is a bit difficult. The guest rooms have already been updated ,so they are fine.