Ratings based on 2,376 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller fromNew York, NY

Okay.. Used to be better

Posted 11-Mar-2017
I have stayed in the hotel for at least five times in the past, so I was quite disappointed when I arrived this time. The entrance was under construction and the indoor pool was changed to a workout room. I loved their indoor and outdoor pool along with jacuzzi which were all not available. Also, hotel staff used to be very friendly and generous, but not anymore. I was staying in the hotel for three nights and asked that I don't have to change room throughout the stay. But not surprisingly house keeping starts banging my door on the second day, early in the morning. The first person asked what time I am going to checkout that day, so told her that I would be staying here for three nights, and two other people came to ask for the same thing during that same day. And of course, my key stopped working on the second day, so I had to go to the front desk to put in the system that I would be staying in the same room for THREE NIGHTS, NOT ONE NIGHT. The person in the front desk was blaming me for it and said that the key is not working because I kept it close to my phone, but the second key that I kept in the room whole time didn't work either. I have been very loyal to this hotel everytime I came to Atlanta, but I don't think I am going to stay here again.
4out of 5
Recommended
for Everyone
by A verified traveller

Close to St Joseph's Hospital

Posted 20-Feb-2017
Great location if you need to be near St Joseph's or Northside Hospital. Roomy king suite with comfy bed. Entrance was under construction so we had to use a makeshift side entrance. Staff was very courteous and I had a quick check in. I would recommend this hotel to others.
5out of 5
Recommended
for Everyone
by A verified traveller fromnj

Very nice

Posted 19-Feb-2017
Very nice . Hotel was renovated recently. Room was clean good size and comfortable . Located just outside the city in a quiet area with lots of shopping and restaurants nearby.
5out of 5
Recommended
for Everyone
by A verified traveller

Very clean and spacious

Posted 18-Feb-2017
I would highly recommend this hotel to family and friends, staff was very nice
3out of 5
by A verified traveller

Posted 5-Feb-2017
The actual hotel was wonderful. But Hilton toom too much money out if my account. I was supposed to pay at the hotel. They took my money out of my account prior to checkin. Then they took an additional $50 fee out of my account and to this day i still don't know why. It was returned, but it was an inconvenience. Also, i requested a jacuzzi suite. And instead i was placed in a standard room. I will not go back to this property.
5out of 5
Recommended
for Everyone
by A verified traveller fromAtlanta

Great overnight stay

Posted 23-Jan-2017
Pros: The location
Cons: More parking
Location: The hotel is close to the mall and many different shops and restaurants.
The stay was great. The staff was very helpful, the rooms was really clean. The only thing is the hotel is in the middle of construction.
4out of 5
Recommended
for Everyone
by A verified traveller

Would stay again. Nice price too!

Posted 27-Dec-2016
The rooms were nice and up to date. The staff was accommodating. My only complaint was it was quite noisy at night in the halls while we were trying to sleep.
5out of 5
by Paulinus

Posted 26-Dec-2016 on Hotels
Small but very nice . TypI called hilton.. well done
3out of 5
Recommended
for Everyone
by A verified traveller fromFlorida

Nice hotel, just wish staff were nicer.

Posted 24-Dec-2016
Stayed two nights, aside for the moldy coffee pod that was left in the coffee maker,the incredibly small shower, and the flickering bad light..the room was great. As for the staff, they don't fully explain anything..I didn't even know about the additional cost hold on my account until I noticed it and asked. When we went to change the bulb because it was flickering maintenence kept talking to us like we were stupid..so the hotel would be great if their staff would just improve their attitude.
5out of 5
Recommended
for Everyone
by A verified traveller fromCharlotte, NC

ANTWAN IS THE BEST!!!

Posted 21-Dec-2016
Pros: Room, Antwan, Food, The location.
Cons: They need to get the ID channel.
I love the Hilton brand. I am looking at re-locating to Atlanta. So I always stay at this hotel. It is located in a good area and I feel at home away from home in this hotel. I was a little disappointed, the first room was not up to my liking in so far as cleanliness. Antwan gave me another room, I was pleased with the new room. He also went above and beyond the call of duty to make sure that we were happy. He also gave us a free breakfast buffet. I had to leave early Monday. But we did enjoy the buffet Sunday morning. I know I probably got on his nerves and he still gave me service with a smile. I was very pleased. Thank you Hilton for hiring such a great employee. My stay was great!!