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Reviews of Athens Atrium Hotel and Suites

4 out of 5
Athens Atrium Hotel and Suites
Okeanidon Street 21, Athens, Attiki

Reviews

8.0

Very good

Rating 10 - Excellent. 310 out of 1001 reviews" "
Rating 8 - Good. 448 out of 1001 reviews" "
Rating 6 - Okay. 160 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kavian, BRANTFORD

Stayed 1 night in Dec 2023

6/10 Okay

Nicholas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
More like a low 3 star Hotel
Very limited street parking. Otherwise a fine area. Nice park near it with some restraunts but nearby alleys are dumpy. Hotel itself is not 4 star material. Water went out (luckily on my checkout day). Carpet is gross with stains and elevator is tiny. Staff was great but definitely something to be desired. Probably good for the price compared to other hotels in the area.
Stayed 2 nights in Nov 2023

4/10 Poor

Marva

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioner and TV did not work and hotel promised to fix but never did!
Stayed 2 nights in Jun 2023

8/10 Good

Jim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean, convenient location. First floor on Friday night was a little noisy.
Stayed 1 night in Oct 2023

4/10 Poor

Dave

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They have to do a lots of work on that property the carpet in that room was very dirty i was very disappointed.
Stayed 7 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet, a/c in room working nicely, staff was very helpful and always with a genuine smile. Definitely recommend.
Stayed 2 nights in Aug 2023

4/10 Poor

pascal

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need refurbishing
Stayed 2 nights in Jul 2023

2/10 Terrible

Manisha D.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we booked travel at this property, it was tagged as a 4 star property, however, the only aspect of this property that is 4 star is the employees and their willingness to help make an inconvenient stay more convenient. Our stay was inconvenient due to how the property has been maintained, rather not maintained at all over the years!! The AC barely worked, and given the intense Athens heat in July that was an absolute bummer. Wi-Fi was spotty and by the end of our stay we were able to map out spots in our room that had adequate coverage. Breakfast was horrendous and not appealing at all. While the spread was decent the food looked terrible and was overcooked!! I would not recommend this property at all.
Stayed 4 nights in Jul 2023

8/10 Good

Nevena

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

tomo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Jul 2023

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly n helpful.
Stayed 1 night in May 2023

8/10 Good

Antonios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was great! Rooms and facilities could be improved 👍

2/10 Terrible

Elchin

Stayed 1 night in Dec 2022

6/10 Okay

Umed A

Travelled with family
Liked: Cleanliness
Room needed fixing (dead bolt on door did not work and safe was not functional). Reported to front desk but there was no action during our stay.
Stayed 2 nights in Sep 2022

4/10 Poor

Ervis

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

Tashi

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This is no way a 4 star property. The room is old and dated, things are broken and carpet is all stained. There is no bell hop and 1 small 3 person elevator that feels very unsafe. The location is very removed from the main attractions in Athens. The staff was cordial.
Stayed 1 night in Jul 2022

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, room comfort
Good place for the night
Athens Atrium Hotel is a good place for a short stay. The neighborhood is quiet, and there's a great place to eat within walking distance. The bathroom could use a little maintenance, the toilet seat was barely on, and the tub needed calking. The bed was very comfortable however. Breakfast was good.
Stayed 1 night in Jul 2022

10/10 Excellent

Vickie

Stayed 1 night in Jul 2022

10/10 Excellent

Naga Kishore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service. The people are very friendly
Stayed 1 night in Jun 2022

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AHHH, Athens Atrium.
The staff was very friendly and eager to help maje sure elderly handicapped mother was comfortable. They put no parking sign out in front of doors and even parked a staff member motorcycle in the spot to ensure it was available for us when I came back with rental car.
Stayed 1 night in May 2022

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again in a heartbeat.
Excellent hotel for the money! Restaurant next door was wonderful.
Stayed 1 night in Oct 2021

8/10 Good

Maria Ybonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff. The breakfast is Ok. Only the shower is broken, you have to hold it while using it. The toilet bowl top is not secure. Overall for a one night stay it was Ok!
Stayed 1 night in Oct 2021

6/10 Okay

DIMITRIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
I liked that they included a hot breakfast. I did not like that the elevator was small and AC was was not cold enough.
Stayed 5 nights in Aug 2021

10/10 Excellent

Jonathan, Pasco

Travelled with family
Liked: Cleanliness, staff & service
Rooms were nice size. Bathroom was very nice and there was parking on site. Breakfast was outstanding. Staff available at all hours and immediately responded to an problems
Stayed 4 nights in Mar 2020

10/10 Excellent

JT, Hartwick, NY

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the Atrium is a little outside of the city of Athens Proper, it is close to the bus lines and is only a 15-minute cab ride to "downtown". The hotel itself is lovely, clean and secure. The rooms were spacious and had all the amenities you would need. Our room was a king, and we had only a shower, no tub. This isn't an issue for us, but if you like to take a bath, be sure to ask for a room with a tub. The wonderful soaps and shampoos (all olive-oil based, of course) were delightful. The staff is INCREDIBLE...they made the stay extra-pleasant. Dimitrius at the front desk was phenomenal, helping us with cabs, reservations, ideas for things to do and see, etc. He is tremendously knowledgeable about the area, and speaks great English. He was a true delight. Additionally, Jannis, the bartender/waiter/man-of-all-information was a true treat. He, too, helped us with information about the area. He even spent some time writing our names in Greek letters (we were a group of 12) and helping us with our greek pronunciation. He was just a great guy! The food at the hotel is great! The breakfast buffet is large and varied. The bar is well-stocked with known goodies, as well as a variety of Greek beers and ouzo. The dinner menu at the hotel is varied and delicious. I would definitely stay here again. It is truly a lovely place.
Stayed 5 nights in Feb 2020

4/10 Poor

Pat, London

Travelled with partner
Liked: Cleanliness
The hotel itself is quite nice, located in a good area. Our double room was nice and cleaned every day. The breakfast which was included was just alright, nothing special, but at least there is a choice of eggs, bacon, greek yogurt, bread, croissants etc. I would have given 4 stars out of 5 but on Saturday night there was a wedding in the hotel... There wouldn't be anything wrong with that in a normal hotel, but in Athens Atrum Hotel in order to go to the rooms you need to go through the entire ballrom.. meaning that after a long day of walking and exploring the city every hotel guest had to walk through the middle of a wedding... Secondly, we couldn't sleep at all as very loud music was playing the entire night... We called the reception a few times and the only response to that was: "sorry, what can I do? IT'S A WEDDING"... I understand that it's a wedding but the organization of this hotel isn't very good... I wouldn't recommend it as I assume during summertime there's a lot of parties there... poor 2/5
Stayed 4 nights in Feb 2020

8/10 Good

Kazem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff are wonderful, very friendly and polite they are always ready to help you out, the breakfast is very good . I planning to go back to Athens and definitely will reserve at the same Hotel.
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property felt outdated and parts of it unclean the hook on the back of the door was covered in dust and the sheets we had on the last night were ripped other things include marks all over the walls and a toilet seat that wouldn’t stay still... seems nit picky however, it all added up
Stayed 5 nights in Jan 2020

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Kine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Ok staff and hotel, rooms not so good
Hotel was ok in general, staff was very friendly. Brekfast was ok. Room was outdated and carpets had stains and was dirty. Beds was soft, bathroom was clean.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very good value for money. Buffet breakfast not bad.
Stayed 6 nights in Dec 2019

6/10 Okay

KAREN

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like anything about this property at all
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property made me feel like home. All staffs really helpful, breakfast was okay.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom was huge with nice large balcony. Could make coffee. There was a safe in the cupboard. Reception staff very helpful. The breakfast was a little disappointing.
Stayed 2 nights in Nov 2019

8/10 Good

Riz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were courteous and helpful, the morning breakfast was pretty good. It’s quite a walk to the Metro though...
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Amazing stay in Athens.
Amazing hotel, friendly and helpful staff. Pleasant stay. If I go to Athens will stay at Atrium.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2019

8/10 Good

Rebecca, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and conveniently located near shops and restaurants.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms had a strong dust odor The shower is too small for an adult Breakfest was disapointing
Stayed 1 night in Oct 2019

6/10 Okay

Texangirl, Dallas

Travelled with group
Liked: Cleanliness, staff & service
The area where the hotel was located at was not a nice neighborhood and pretty far from the main attractions. The beds were not comfortable but durable. Staff was friendly.
Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Shlomit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable rooms and lobby.....a every substantial breakfast....friendly, helpful staff......location not to far from the center of Athens. We walked it a couple of times, but the taxi cost was very reasonable and easier than waiting for the bus. We would stay there agin for sure!
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this hotel because it was not far from the location of a conference I was attending. I was pleasantly surprised. It is located in a quiet neighbourhood, a 10 mn walk to the neos Kosmos subway station ( two stops from the Acropolis and three from Syntagma station). My room was large - with a balcony- and very bright. Breakfast was fine, lacked variety though. More importantly the staff - especially the staff at the reception desk- were pleasant and beyond helpful. I had dinner at the local eateries nd truly enjoyed the friendly atmosphere. I would go back with no hesitation!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very cordial with us, always opened to help us anytime we wanted, the hotel is well located, you can grab a bus and be in the acropolis in 15 minutes, the room was spacious and with a nice view...
Stayed 2 nights in Sep 2019