Find hotels in At-Tebin from CA $9

"The rooms aren’t 100% properly depicted. There is no elevator by law and the wifi doesn’t work properly. You do get a pyramids view but you also have a view of a landfill not seen online. It is also extremely loud all night with no mention of that in the reviews. There is mold in the bathroom and a very pungent odour that was so bad we had to leave. We tried communicating this health hazard to the hotel staff and hotels.com website but they refused to refund us the remaining 3 nights stay we had because their policy is non refundable despite it being a severe health hazard and having pictures to document and prove it. They just offered us a bigger room with the exact same issue and said there is no issue."

"View is great staff was really unprofessional especially the girls in the spa and front desk staff"

"The Sofitel Hotel Cairo Downtown Nile was absolutely exceptional and exceeded every expectation I had. From the moment I arrived, I felt welcomed, valued, and genuinely cared for. The staff is truly outstanding — professional, warm, attentive, and always willing to go the extra mile. Every interaction felt thoughtful, and they made sure my every need was met throughout my stay. The hotel has an older charm and boutique appeal that makes it feel special, warm, and intimate. It is elegant without feeling cold or impersonal. Honestly, the hotel feels like a warm hug. After long days of exploring Cairo, it was such a comfort to return to a place that felt safe, relaxing, and welcoming. One moment that really stood out was when one of the bellmen made sure my tour guide had arrived at the correct hotel before I went out alone. That may seem like a small gesture, but it meant so much to me and showed the genuine care the staff has for their guests’ safety and comfort. The amenities also made the stay even better. We visited the spa, and it was wonderful — the perfect way to relax and unwind. Having a bank inside the hotel was incredibly convenient and made it easy to access cash when needed. We ordered room service, and the food was delivered quickly and efficiently. The staff even set up a beautiful table so I could truly enjoy my meal, which was such a lovely touch. The food and drinks were also a highlight. My sister loved their cosmos, and the bartender personally came over"

"The room view was amazing the property grounds and decor was amazingly beautiful like a jaipur palace. Love love the location. Service from the staff was next level. Love the pastry and coffee at the lobby and the late checkout allowance was so lovely they were sweet for accommodating us "

"Elevator broken. Hotel on fifth floor. No one spoke English. Called for someone to check us in didn’t show. After 45 minutes of waiting we left to find another hotel. We were tired. I have requested a refund"

"Deceptive photos, hidden fees, and poor hygiene – do not recommend I travel often and have never encountered such a gap between online reviews and reality. This hotel feels like a surface level setup hiding serious issues. What went wrong: · Hidden fees – I already paid in advance, but was charged extra upon arrival with no prior notice. · WiFi – Almost non existent. · TV – Only local channels; no streaming services. · Noise – Zero soundproofing. I could hear everything from outside even with door and window closed. · View – Paid for a "garden view" but got a dirty alley and adjacent building. · Breakfast – Completely misrepresented. The photos online are not from their actual breakfast. · Cleaning – Bed sheets and blanket unchanged for 12 days. Floors were swept but nothing was wiped down (including the bathroom). Bathroom barely touched. · Water – No water for two days during my stay, mind you this is a dessert so it’s dusty here. · Missing amenities – No snack bar, no spa. The only positives: · The restaurant has a great view. · A couple of staff members were nice. Bottom line: Looks good online, but once you arrive and turn on the lights, the truth shows. I felt scammed and will not return. "

"We booked this hotel because it was near the gate to the Pyramids. The new gate opened last year and you need a car to get there. Hotel was great!"

"What a first class hotel this is! The staff are impeccable and delivered a world class service from every single member. We were greeted by the door staff every time we returned from a trip with "Welcome home " The piano player in the bar was fantastic. Sky bar had spectacular view. The bar staff were exceptional , and attentive in particular Hadder and Ahmed they really are outstanding. The hotel is central and views are amazing of the city and the Nile. Amenities were 5 star from the variety of restaurants, gardens, pool and grandeur of the hotel generally. I can't recommend this hotel highly enough. Thank you to all of you for making our stay so special."

"Every little detail was perfect. There's a reason why I'm loyal to the ritz . It's the consistency the excellent service the attention to detail. It truly makes me feel like I am on vacation and it is worth every penny and more. Every staff member of this facility went above and beyond to meet my needs my wants and help in any way shape or form. So thank you for a great experience."