Alfredo V. Bonfil Vacation Packages

We had an amazing time. The staff and hotel are wonderful! Highly recommend!

Clean, cute, friendly place on a beautiful beach. We appreciated the small property (only 14 rooms), and the quiet vibe that allowed. Only downside to that is that the pool and lounge area was also very small, with only four loungers total. so, you hope for the other visitors to be out and about ;). The staff is very attentive and friendly, and the grounds are beautiful in the Tulum boho/rustic vibe. We also found the location to be great for great restaurants and shopping, and we walked to virtually everywhere we wanted to go (about a mile or two walk in either direction). We really loved our time here.

This hotel is a jungle paradise on the beach! The rooms are so beautifully designed, clean, and natural feeling. We stayed in a standard room on the second level and our bathroom had a skylight! We were treated so kindly by Steph, who made our stay 10x more special. She was helpful at every turn and deserves all the praise!

Everything was perfect

The house is spacious and beautiful. The pool was refreshing. We were grateful for the free WiFi and free parking. We truly enjoyed our stay. Some suggestions: Better communication to the security guards about guests coming would help. Many of the guards were not even aware of this property, and none of them spoke English. We had trouble getting through the two gates on more than one occasion. It would help to add the following for guest use: vegetable peeler, can opener, electric dishwasher soap, paper towels, cleaning products, replacement trash liners, mixing bowls, and dish cloths. Booking is very difficult if your arrival is after hours. We had to wire money for payment. More payment options should be considered, including allowing Expedia to be a payment broker, instead of only “pay at property.” The property manager should be more accessible prior to arrival. It took awhile for us to connect with the property manager, but once we could text with them, it worked out fine. There were no checkout instructions. The pool pump required repair while we were there, so we only accessed the pool at the start of our trip.