Search Castles in Alexandria from CA $98

"they didn't have the suite i booked."

"We had to ask for hand soap for the bathroom sink. We asked for towels, bed made, and trash removed daily. They did not come to our room in 3 days or 3 night stay. We had to empty the trash and go downstairs to get towels. There was a spot/stain on the floor which looked like a dog had urinated. Our last night the air conditioner did not work, so it was hot and stuffy all night long. The traffic, fire trucks, and ambulances were heard all night long. The manager said he would refund us one night but that did not happen either. Take heed and don’t stay there. We will not stay there again."

"1"

"I was unable to check in without my husband there. This was a big inconvenience for me and my three daughters who were traveling alone. There should have been an email or a phone call stating that his card would not be allowed to be used by me even though we have the same last name. I had a panic attack because so anxious about where me and my daughters were going to stay."

"Very nice stay. Would stay again when back in the area"

"Everything was clean! "

"Dani was an excellent over the top desk clerk who assisted us during our stay. She was the most pleasant person we met during our time in Ohio. We would chose to stay here again because of her alone!!"

"Where should I start? Check in was great. Pulled up it looked nice. Walked in it looked nice. Looked like it had been updated. The person who checked us in was polite. Walk down the hall, it smells horrible! Ok I understand things happen and smells occur. Get up to the floor we are roomed on, the hallway floors were dirty with stains all over. Get to our room and our door didn't want to open. Finally get in the door. The room is good size, the bed was ok, the floor had stains on it. They literally just tried to make it look like it was updated. The paint is old and chipping. Carpets are horrible, bathtub was dirty and stained up. The bed had a decent sheet and blanket. Pillows were ok-ish. Settled in for the night and went to shower. There was literally one towel and one washcloth in our room. Q "

"Breakfast was ok just not as nice as last year. Staff was pleasant & polite. We didn’t have wash cloths for 3 days. Outlet in the bathroom needed changed out as the plugs just fall out of it. Maintenance came, didn’t switch out the outlet, but the upper plug in worked better. I really like this hotel because the restaurant within the hotel has great food & the bar area is really nice. We stayed last year & really liked it, but I’m not sure we will go back next year."