4 Stars Hotels in Monte Sereno, Los Gatos from CA $174

"Upon arrival, the service started off well. The gentleman at the front desk informed me that if I became a member, I would be able to check in early and receive free parking. Based on that, I decided to sign up. I was given a parking pass and we dropped our belongings off in the room before heading out to the board walk. First impression of room wasn’t delightful but we were in a rush. When we returned later that evening, I was able to examine it more closely—and that’s when things changed. The room did not feel clean at all. There were what appeared to be ketchup or possibly blood stains on the wall, along with noticeable dirt marks. Even worse, we found a gummy bear in the bed, which made it clear that the sheets had not been properly changed. That completely turned me off. I felt uncomfortable the entire night and barely got any sleep. Bracelet in chair. I brought my concerns to the front desk. Initially, I was offered free parking, which I already had, along with a $40 breakfast credit since I had become a member. Eventually, they refunded half of my stay, which I appreciated. However, I later realized that I was still charged for parking—despite being told it would be free. The hotel’s entrance and overall appearance are nice, but the cleanliness of the room was unacceptable. It honestly feels like the cleaning service needs to be reevaluated. There needs to be more pride taken in maintaining the rooms. At this point, I don’t feel like going through the hassle of cal"

"Great spot if you work close by! "

"Everything is great but we arrived in our room with long lizard in the bathtub."

"Our room was very clean and the bed was very comfortable. The hot tub was extremely crowded however it was Spring Break for a lot of people. We love how everything we needed was within walking distance. "

"The survey hotel was great. The people are very nice and I recommend recommended to everybody."