3 Stars Hotels in New Miami, Hamilton from CA $94

"The front desk staff could definitely benefit from additional customer service training. While some interactions were fine, one particular staff member—an older woman working the front desk—was consistently unpleasant and took away from the overall experience. On a positive note, the food options were a highlight. The availability of a buffet was convenient and appreciated, and the manager seemed to make an effort to maintain consistency in that area. Unfortunately, the service at the front desk overshadowed the positives. "

"The staff from the Assistant GM, the Head Chef and Bartender were beyond great. Friendly, helpful, and knowledgeable. Can’t say enough about the staff. "

"yes, great selection"

"All the employees seemed like they enjoyed their work and were very friendly. The complimentary breakfast and dinner was unexpectedly enjoyable and convenient. I will be looking for Drury Inns in future travels!"

"While the people who checked me in were friendly, the state of the hotel was not good. There was water damage in and on the walls in multiple places including my room which had stains from ceiling to halfway down the wall. The state of the hallway carpets did not look as if they had been cleaned in quite some time and indeed, the towels left outside a room door on my floor on the day of my check-in were there when I checked out. The floors in my room had not been vacuumed and debris from the ceiling was in various places. The couch in my room was also stained. The furniture was quite worn and beaten up as well. The bed, however was comfortable. Lastly, the website marketing was misleading. The descriptions did not accurately describe the room and the pictures showed rooms that were in better state, with furniture that was not present in the room, and in general a cleaner condition. Overall, the cost of the room did not match what was provided in terms of written and visual information. In general, I don't write reviews, but I know I would not stay at this hotel again and I would recommend people look elsewhere for accommodations. There were better options in the same general area which looked to be in better shape. "

"Hotel was clean staff allowed kids to run around the lobby all day even at 12:15 am kids where running around while staff stood outside on the phone hot tub wasnt working room wasnt anything special but was clean bathroom was out of body wash and conditioner breakfast was very bland"

"Great place to stay with kids…..!!"

"Love Sonesta's - breakfast was amazing!"

"Clean room, great location extra parking was a plus."