10/10 Excellent
Madeline
Travelled with partner
May 13, 2024
Liked: Cleanliness, staff & service
We came into Phoenix to see a concert and since this hotel was right around the corner from the venue I figured it'd be a cool place to stay. It's an old hotel and it definitely looks like it. I'm no professional but I'm sure there's a way to keep the historic charm while still keeping it updated. The bed was really, really firm and if I hadn't driven 700 miles it probably would have been uncomfortable but after being in the car for 10 hours it wasn't the worst. The room was clean, the linens were clean, and there was a TV. What really made it amazing, and why I'd stay here again, was the staff and the location.
The person at the front desk when we got in at 5AM was so, so kind. They helped us get into our room quickly, told us where to park, and was really lovely. I was really sad we only saw them during check-in.
There were a lot of homeless people around but none of them bothered us as we walked around the area exploring. There’s plenty to do within a 10 minute walk which is awesome but the pub downstairs was amazing.
Overall, I'd stay again even though it's an old building in need of some updating.
Madeline
Stayed 1 night in Apr 2024