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The Ritz-Carlton, New Orleans

921 Canal St, New Orleans, LA, 70112 United States of America

New Orleans hotel, in French Quarter

Canal Street location
This 14-story hotel is adjacent to the French Quarter's Canal Street Streetcar Line, 1 block from Bourbon Street, 8 blocks from Harrah's New Orleans Casino, and 1 mile from the Louisiana Superdome. Show more
Dinner and drinks
The Ritz-Carlton, New Orleans, features local specialties at the signature restaurant, M Bistro. Nightly jazz shows and cocktails are featured at the Davenport Lounge. The hotel also offers a spa, health club, and a pool.
Recently renovated
Down pillows and duvets, and 500-thread-count Frette Italian linens distinguish the 527 rooms at The Ritz-Carlton, New Orleans, as do Kohler rainforest showerheads and 42" hi-def LCD televisions. Hide

GUEST REVIEWS

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 13/10/2013. The check-out date cannot be after 13/10/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Deluxe
One king bed with feather mattress topper and 500-thread-count linens. 400 square feet. Desk. High-speed Internet access (surcharge). TV with premium cable channels and video games. CD player. Clock radio. Minibar. Hair dryer. Iron/ironing board. Complimentary newspaper. Nonsmoking.
Executive Suite
One king bed with feather mattress topper and 500-thread-count linens. 700 square feet. Desk. Ceiling fan. High-speed Internet access (surcharge). TV with premium cable channels and video games. CD player. Clock radio. Minibar. Hair dryer. Double sink. Iron/ironing board. Complimentary newspaper. Double size sofa bed. Nonsmoking.
The Ritz-Carlton Club
One king bed with feather mattress topper and 500-thread-count linens. 400 square feet. Desk. High-speed Internet access (surcharge). TV with premium cable channels and video games. Complimentary newspaper. CD/DVD player. MP3-compatible Clock radio. Minibar. Ceiling fan. Hair dryer. Iron/ironing board. Large marble bathroom with soaking tub and double sink.
Includes access to Club Level Lounge with complimentary continental breakfast and evening cocktail reception for two, including alcoholic beverages. 24-hour private concierge service. Nonsmoking.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Property Amenities

The Ritz-Carlton, New Orleans, features local specialties at the signature restaurant, M Bistro. Nightly jazz shows and cocktails are featured at the Davenport Lounge. This smoke-free hotel also offers a spa, health club, and a pool. Other hotel amenities include luggage storage, tour assistance, media library, gift shop and complimentary wireless Internet access.

With a computer station, 24-hour business center and 35,000 square feet of meeting space, this hotel serves most any business or conference needs. A piano, fireplace, umbrellas and TV can be found in the lobby.

  • 24-hour front desk
  • Air-conditioned public areas
  • Total number of rooms - 527
  • Number of floors - 14
  • ATM/banking
  • Audio-visual equipment
  • Babysitting or childcare
  • Ballroom(s)
  • Banquet facilities
  • Valet parking
  • Bar/lounge
  • Beauty services
  • Breakfast available (surcharge)
  • Cell phone/mobile rental
  • Business services
  • Clubhouse
  • Coffee shop or café
  • Computer rental
  • Currency exchange
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Event catering
  • Exhibit space
  • Concierge desk
  • Express check-in
  • Multiple large conference rooms
  • Fireplace in lobby
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Floor butler
  • Elevator/lift
  • Full-service health spa
  • Express check-out
  • Fitness facilities
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Free Wi-Fi
  • On-site medical assistance available
  • Tours/ticket assistance
  • Media library
  • Designated smoking areas
  • Designated smoking areas (fines apply)
  • Number of spa tubs - 2
  • Computer station
  • Library
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multiple small meeting rooms
  • Multilingual staff
  • Patio
  • Porter/bellhop
  • Luggage storage
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Number of meeting/conference rooms - 26
  • Number of restaurants - 2
  • 24-hour business center
  • Meeting facilities size (feet) - 35000
  • Garage parking (surcharge)
  • Secure parking (surcharge)
  • Sauna
  • Secretarial services
  • Security guard
  • Shoe shine
  • Shopping on site
  • Smoke-free property
  • Smoke-free property (fines apply)
  • Number of buildings/towers - 1
  • Piano
  • Spa services on site
  • Spa tub
  • Steam room
  • Suitable for children
  • Swimming pool - indoor
  • Tour assistance
  • Technology helpdesk
  • Television in lobby
  • Translation services
  • Wedding services
  • Valet parking (surcharge)

Room Amenities

  • Premium television channel(s)
  • Cable/satellite television channels
  • Pay movies
  • CD player
  • Hypo-allergenic bedding available
  • Complimentary newspaper
  • Air conditioning
  • Climate control
  • Blackout drapes/curtains
  • Voice mail
  • Multi-line phone
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Wake-up calls
  • Turndown service
  • Designer toiletries
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Bathroom phone
  • Extra towels/bedding in room
  • Makeup/shaving mirror
  • In-room massage available
  • Sewing kit
  • Slippers
  • Rainfall showerhead
  • In-room childcare (surcharge)
  • Electronic check-out
  • Electronic/magnetic keys
  • Desk
  • Clock radio
  • Iron/ironing board
  • Daily housekeeping
  • Non-smoking only
  • Rollaway beds available
  • Cribs/infant beds available
  • Ergonomic chair
  • Cordless phone
  • Speakerphone
  • In-room safe (laptop compatible)
  • Cable television service
  • High-definition television
  • iPod docking station
  • Connecting / adjoining rooms available
  • ESPN
  • Frette Italian sheets
  • HBO
  • Individually furnished
  • Signature bedding
  • LCD television
  • City view
  • Courtyard view
  • Wireless high-speed Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)

Rooms

This New Orleans hotel offers 527 rooms in a 14-story building, including 75 Club Level accommodations and 31 suites. Premium bedding consists of Italian Frette-brand linens of 500-thread-count damask cotton, goose-down and hypo-allergenic foam pillows, featherbeds, and duvet covers.

Antique-style furnishings complement bathrooms equipped with Kohler rainforest showerheads, complimentary bottled water, pedestal sinks, and lighted makeup/shaving mirrors.

Rooms at The Ritz-Carlton, New Orleans have large desks, three multi-line phones with hold buttons (one cordless), 42" LCD hi-def televisions in armoires featuring premium chanels and pay-per-view movies, iPod docking stations, credenzas, lounge chairs with ottomans, minibars, full-length mirrors, valets, and padded hangers. High-speed wired and wireless Internet access is available (surcharge). Handicapped-accessible accommodation includes Braille signage, roll-in showers, and equipment for the deaf. All guestrooms are non-smoking.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Handicapped parking
  • In-room accessibility
  • Roll-in shower

Dining

M Bistro - A full-service bistro serving breakfast, lunch, dinner and afternoon tea. This restaurant offers a bar, al fresco dining, a children's menu, and hot and cold breakfast buffet daily. Open 7 days. Breakfast is served from 6 AM to 11 AM. Lunch is served from 11 AM to 2 PM. Dinner is served from 5.30 PM to 10 PM. Reservations are recommended.

Davenport Lounge - Restaurant serving afternoon tea, classic cocktails, revamped menu. Open Sunday through Thursday from 11 AM to midnight, Friday through Saturday from 11 AM to 1 AM. Reservations are required.

Live entertainment by Jeremy Davenport is offered on Thursdays, Fridays, and Saturdays. Harpist Cathy Anderson sets the mood on Saturdays and Sundays.

Recreation

Guests at The Rtiz-Carlton, New Orleans enjoy access to a health club featuring an extensive selection of aerobic and strength-training equipment. Other on-site recreational amenities include an indoor pool and spa tub.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Golf - driving range nearby
  • Aerobics nearby
  • Racquetball/squash nearby
  • Running track/path nearby
  • Basketball nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Bicycle rentals nearby
  • Swimming on site

Spa

The Spa - Sauna, aromatherapy and massage offered in 22 treatment rooms (advanced reservations are required for treatments). Guests under 18 years of age are not permitted.

  • Number of treatment rooms 22
  • Couples treatment rooms
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets accepted
  • Check-in time starts at 4 PM
  • Pet fee charged at hotel/condo
  • Small pets only
  • Minimum check-in age is 18
  • Check-out time is noon
  • Pet policy - dogs and cats only
  • Caters to couples
  • Caters to groups
  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • JCB International
  • MasterCard
  • Visa
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking fee: USD 38 per day (in/out privileges)
    • Pet fee: USD 150 per room
    • Fee for high-speed Internet (wired) in business center: USD 12.95 per day (rates may vary)
    • Fee for wireless Internet in business center: USD 12.95 per day (rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 12.95 per day (rates may vary)
    • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
    • Buffet breakfast fee: USD 25 per person (approximately)
    • Rollaway bed fee: USD 50 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Showing 1 - 10 results (of 180) · See more The Ritz-Carlton, New Orleans reviews

The Ritz-Carlton, New Orleans
4.6
out of 5
avg. guest rating

out of 180 reviews

bruce from Metairie la 70003
5.0
out of 5

“can't wait to go back, wonderfull staff”

Enjoed my stay a the hotel, The rooms were excellent and the staff was too. The entertainment at the hotel was grand. bruce lambert

Frank from Bedfordshire, UK
5.0
out of 5

“If I visit New Orleans again I will not consider any other hotel”

Location is perfect for visiting the French Quarter. We had two rooms for two adults and two children. Both were immaculate.

Shawn from Slidell, LA
5.0
out of 5

“Excellent Hotel!!”

We really enjoyed our stay. We live in the New Orleans area and were looking for a quick get away. The Ritz completely lived up to our expectations.

Angela from Louisiana
5.0
out of 5

“Service at it's best”

I've had many friends recommend The Ritz-Carlton in New Orleans and I must say they were right. The Ritz has studied the true meaning of customer service. We were treated like we were the only guests staying there. Here are just a few things that "wow'd" me: Our name was used consistenly, we were greeted and escorted to the 3rd floor check in area personally, the lobby was filled with a wonderful aroma of candles, the turn down service in the evening consisted of soft music playing in the room, bedding ready for the evening (the bed and bedding were wonderful), chocolates, etc. If you are considering The Ritz for your stay, you won't be disappointed!

Julie from Ridgeland, MS
5.0
out of 5

“One of the best in New Orleans”

It is just the lovely Ritz Carlton that we know and love. Every detail is lovely. Great location.

Kathryn from Oklahoma
5.0
out of 5

“Great hotel”

A great hotel and very close to Bourbon Street activities!

Ardyth from Las Vegas, NV
5.0
out of 5

“Upscale without being irritating”

This was great; it was my first stay at a Ritz and I (being lower-middle-class) was expecting snotty service like you see in a bad comedy. The staff were very considerate and the service was fantastic, but I never felt uncomfortable. Definitely worth every penny!

Tim from Mandeville, LA
5.0
out of 5

“Beautiful hotel in awesome city”

The Ritz nevers fail to impress! The staff is amazing almost anticipating your every need. The lobby is georgeous and the courtyard not to be missed. The hotel lounge is pleasant and 4 pm high tea should be enjoyed during your stay.

Leslie from Nashville, TN
5.0
out of 5

“Can't wait to stay at the Ritz Carlton again.”

The Ritz Carlton is by far the best hotel I have ever had the pleasure of staying. The hotel was beautiful, the staff was friendly, courteous and knowledgeable. When I go back to New Orleans, I will be staying at the Ritz Carlton.

Keith from Cary, NC
5.0
out of 5

“Excellent service!”

Excellent and personal service!

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Showing 1 - 10 results (of 180) · See more The Ritz-Carlton, New Orleans reviews

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The Ritz-Carlton, New Orleans

921 Canal St New Orleans, LA , 70112 United States of America

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Nearby Points of Interest

  • Bourbon Street - 0.5 km / 0.3 mi
  • Historic New Orleans Collection - 0.6 km / 0.4 mi
  • Audubon Insectarium - 0.6 km / 0.4 mi
  • Historical Pharmacy Museum - 0.6 km / 0.4 mi
  • Cigar Factory New Orleans and Museum - 0.6 km / 0.4 mi
  • The Shops at Canal Place - 0.7 km / 0.4 mi
  • Preservation Hall, New Orleans, Louisiana, United States of America - 0.7 km / 0.4 mi
  • Lafayette Square - 0.7 km / 0.4 mi
  • Le Petit Theatre Du Vieux Carre - 0.8 km / 0.5 mi
  • Woldenberg Park - 0.8 km / 0.5 mi
  • The Shops at JAX Brewery - 0.8 km / 0.5 mi
  • Cabildo - 0.8 km / 0.5 mi
  • Jackson Square - 0.8 km / 0.5 mi
  • Louis Armstrong Park - 0.8 km / 0.5 mi
  • Saint Louis Cathedral - 0.8 km / 0.5 mi

Location Highlights

  • In historical district
  • In city center
  • In business district
  • In entertainment district
  • Full-service health spa nearby

The preferred airport for The Ritz-Carlton, New Orleans is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.5 km / 11.5 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • New Orleans, LA, United States (MSY-Louis Armstrong New Orleans Intl.)

Area:

French Quarter, New Orleans, Louisiana, United States of America: With its mix of sacred and profane, the French Quarter defines laissez-faire. This 85-block area is home to Bourbon Street’s rowdy bars, as well as Royal Street’s upmarket antiques. The devil’s music—in the form of New Orleans jazz—thrives at Preservation Hall. Nearby, hymns accompany Mass at St. Louis Cathedral in Jackson Square. A block away, French Market vendors hawk foods and souvenirs.

The Ritz-Carlton, New Orleans

921 Canal St New Orleans, LA , 70112 United States of America

Most recent booking for this hotel: less than 19 hours ago.
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