North Keystone − Vacances au parc aquatique

Personnel at the bar was very friendly. At the reception desk, my arrival was spotless. I was more disappointed by the service at check out.

Beautiful, brand new rustic modern all the way through. Had some hot tub problems but maybe they're working out the kinks a little. Be careful about parking on your own at River Run overnight which we were told we could do- got a ticket but were able to contest it online as first time offenders. Apparently there is an overnight parking area in that giant Keystone parking lot. We will stay again for sure!

Pool area too small, resulting in no availability for using when there are 10 + people in the area. Staff at coffee shop were lacking customer service skills. I was only guest waiting but said they would be with me shortly, while both ladies stocked. When a crowd showed up, they took my order. However, forgot my order while providing breakfast items to the other guests who came after me. When I asked if my oatmeal was ready, they said sorry, spaced it. Lastly, on site sit down restaurant wasn't good. Ordered the haddock and the trout, for $30+ each and it came with just the fish. No side items, no salad.

Hotel design, bien pensé.

The room was beautiful, large, clean, comfortable, and well maintained. We really enjoyed our stay, and we would certainly stay at the Arabella once again in the future.

Hotel design, bien pensé.

Beautiful, brand new rustic modern all the way through. Had some hot tub problems but maybe they're working out the kinks a little. Be careful about parking on your own at River Run overnight which we were told we could do- got a ticket but were able to contest it online as first time offenders. Apparently there is an overnight parking area in that giant Keystone parking lot. We will stay again for sure!

Pool area too small, resulting in no availability for using when there are 10 + people in the area. Staff at coffee shop were lacking customer service skills. I was only guest waiting but said they would be with me shortly, while both ladies stocked. When a crowd showed up, they took my order. However, forgot my order while providing breakfast items to the other guests who came after me. When I asked if my oatmeal was ready, they said sorry, spaced it. Lastly, on site sit down restaurant wasn't good. Ordered the haddock and the trout, for $30+ each and it came with just the fish. No side items, no salad.

came for a convention in June. found the location to be good... walking distance from a convienience store and a few solid reatos and fast food spots. lobby was conducive to chatting and hanging out. rooms were standard but very clean. front of house staff were excellent and helpful.

Pool area too small, resulting in no availability for using when there are 10 + people in the area. Staff at coffee shop were lacking customer service skills. I was only guest waiting but said they would be with me shortly, while both ladies stocked. When a crowd showed up, they took my order. However, forgot my order while providing breakfast items to the other guests who came after me. When I asked if my oatmeal was ready, they said sorry, spaced it. Lastly, on site sit down restaurant wasn't good. Ordered the haddock and the trout, for $30+ each and it came with just the fish. No side items, no salad.