Fleming Key Waterpark Vacations

Great room, everything we needed was available. Love the fact we had a washing machine dryer

Our stay started off on a frustrating note due to issues with housekeeping. Room service didn’t come on the first day, and on the second day we had to call reception around 5pm to follow up. After speaking with the manager, we agreed on a specific daily time for housekeeping for the remainder of our 8-day stay. Unfortunately, even after this arrangement, the room was not serviced at the agreed time the following day, and we once again had to contact reception. While the staff did offer a room credit as a gesture, the repeated inconvenience did affect the overall holiday experience and made it difficult to fully relax thereafter. That said, the hotel itself has a lot going for it. The room was excellent, and the amenities were of a high standard. The rooftop area is a highlight, although it can get quite crowded—on one occasion we weren’t able to get chairs, which was disappointing. Overall, a property with great potential and strong facilities, but the inconsistency in service needs improvement to match the otherwise high standard.

Definitely recommend it …great location, plenty of diverse food options…excellent beach access. Just be sure to get there early in the morning.

My family had a perfect vacation. Beautiful hotel very spacious and comfortable for my family of 5. Also enjoyed the Beautiful pool and breathing view. Will definitely visit again.

Really enjoyed our stay at the Pelican. It’s in a great location. The staff were friendly and helpful. The room was lovely. Costs were slightly excessive - we didn’t get the room we had booked. The resort fee was a bit disappointing as it didn’t include an umbrella at the beach (just chairs). We were also charged $75 for a crib for our 2 year old…

Great room, everything we needed was available. Love the fact we had a washing machine dryer

Our stay started off on a frustrating note due to issues with housekeeping. Room service didn’t come on the first day, and on the second day we had to call reception around 5pm to follow up. After speaking with the manager, we agreed on a specific daily time for housekeeping for the remainder of our 8-day stay. Unfortunately, even after this arrangement, the room was not serviced at the agreed time the following day, and we once again had to contact reception. While the staff did offer a room credit as a gesture, the repeated inconvenience did affect the overall holiday experience and made it difficult to fully relax thereafter. That said, the hotel itself has a lot going for it. The room was excellent, and the amenities were of a high standard. The rooftop area is a highlight, although it can get quite crowded—on one occasion we weren’t able to get chairs, which was disappointing. Overall, a property with great potential and strong facilities, but the inconsistency in service needs improvement to match the otherwise high standard.

I had an excellent experience at this hotel. Everything exceeded my expectations from start to finish. The staff was incredibly kind, welcoming, and always ready to help with anything we needed. The rooms were spacious, very comfortable, and impeccably clean, which made our stay even more enjoyable. Every area of the hotel was well-maintained and beautifully presented. Overall, everything about this place was outstanding. I would highly recommend it and would definitely love to come back.

Everything was great but there was construction right next door that started very very early in the morning everyday, including weekends making it impossible to sleep. Hotel should have warned about that or gave a discount.

Our stay started off on a frustrating note due to issues with housekeeping. Room service didn’t come on the first day, and on the second day we had to call reception around 5pm to follow up. After speaking with the manager, we agreed on a specific daily time for housekeeping for the remainder of our 8-day stay. Unfortunately, even after this arrangement, the room was not serviced at the agreed time the following day, and we once again had to contact reception. While the staff did offer a room credit as a gesture, the repeated inconvenience did affect the overall holiday experience and made it difficult to fully relax thereafter. That said, the hotel itself has a lot going for it. The room was excellent, and the amenities were of a high standard. The rooftop area is a highlight, although it can get quite crowded—on one occasion we weren’t able to get chairs, which was disappointing. Overall, a property with great potential and strong facilities, but the inconsistency in service needs improvement to match the otherwise high standard.

Must improve general condit

Great room, everything we needed was available. Love the fact we had a washing machine dryer