United States of America Spa Vacations

Fabu

I was double charged by the hotel and there has been no response from the hotel. Very unprofessional staff Many problems it’s seems I have been staying at the property since Canyon Ranch days and it has changed Still waiting for a response regarding being double charged 2 weeks now

Elizabeth and Casey were wonderful in the planning phase as concierges for the hotel. Then upon arrival later at night, Riley was the absolute best as I tried to make things easy for me and my family travelling with a disabled individual. She went above and beyond to make the process of checking in easy and rearranged our rooms to make them close together. She was kind and patient and it was a pleasure to work with her at the front desk!

Clean rooms great location to everything. Great restaurant attached.

Perfect for couples or families.

Fabu

I was double charged by the hotel and there has been no response from the hotel. Very unprofessional staff Many problems it’s seems I have been staying at the property since Canyon Ranch days and it has changed Still waiting for a response regarding being double charged 2 weeks now

Unfortunately, our experience at ARIA fell short of expectations, particularly given the resort’s reputation and the VIP benefits advertised to us. As VIP members, we were expecting certain perks, including a room upgrade and a 4 PM late checkout. Neither was provided, which was disappointing considering these benefits were part of the appeal of booking here. We’ve stayed at several wonderful properties throughout Las Vegas and have experienced exceptional hospitality, thoughtful service, and genuine appreciation for returning guests. Unfortunately, ARIA did not deliver that same level of care or attention. For a resort positioning itself as a luxury destination, the experience felt surprisingly underwhelming. VIP status should mean more than a label, and when certain benefits are advertised, guests should be able to trust that those expectations will be met or, at the very least, clearly communicated if unavailable. While the property itself is beautiful, the service and overall guest experience left much to be desired. For anyone considering ARIA specifically for its VIP benefits or elevated hospitality, I would encourage exploring other luxury hotels in Las Vegas. There are plenty of properties that do a much better job of making their guests feel valued. Unfortunately, we won’t be prioritizing ARIA for future stays.

Perfect for couples or families.

Rooms so far from lobby area

Fabu

I was double charged by the hotel and there has been no response from the hotel. Very unprofessional staff Many problems it’s seems I have been staying at the property since Canyon Ranch days and it has changed Still waiting for a response regarding being double charged 2 weeks now