Northern Arizona Pet-friendly Vacations

The property is in a wonderful location with beautiful views. Our time at the spa was very enjoyable and relaxing, and the staff there were wonderful. The first morning of our stay a dog started barking at 5:15 in the morning. It woke us up as well as at least six other rooms full of guests because we all converged out in the hallway after a half hour of the dog barking. A couple of us called the front desk to let them know about it, and they had indicated at that time they would reach out to the guest in that room. The dog continued to bark for over an hour, and we called the front desk again Only to be told that guests had broken the rules and left their dog unattended in the room while they went on a hot air balloon ride. The hotel stated they could not go in the room to quiet the dog or to remove the dog so the rest of us just had to live with it. In speaking with the assistant front manager, Deanna we got no apology or no taking responsibility for the problem just simply telling us over and over that they are a dog friendly property. We found out during that discussion they do not have assigned rooms for dog rooms so it’s very possible the room that you are assigned may have had dogs in it for the day before. They supposedly deep clean the room after a dog leaves, but with bedding and carpeting I would think that would be nearly impossible to get all the dander and hair out. It’s very frustrating to go on a relaxing spa vacation only to have a barking dog problem.

Great location and view was amazing

The property is in a wonderful location with beautiful views. Our time at the spa was very enjoyable and relaxing, and the staff there were wonderful. The first morning of our stay a dog started barking at 5:15 in the morning. It woke us up as well as at least six other rooms full of guests because we all converged out in the hallway after a half hour of the dog barking. A couple of us called the front desk to let them know about it, and they had indicated at that time they would reach out to the guest in that room. The dog continued to bark for over an hour, and we called the front desk again Only to be told that guests had broken the rules and left their dog unattended in the room while they went on a hot air balloon ride. The hotel stated they could not go in the room to quiet the dog or to remove the dog so the rest of us just had to live with it. In speaking with the assistant front manager, Deanna we got no apology or no taking responsibility for the problem just simply telling us over and over that they are a dog friendly property. We found out during that discussion they do not have assigned rooms for dog rooms so it’s very possible the room that you are assigned may have had dogs in it for the day before. They supposedly deep clean the room after a dog leaves, but with bedding and carpeting I would think that would be nearly impossible to get all the dander and hair out. It’s very frustrating to go on a relaxing spa vacation only to have a barking dog problem.

Absolute beautiful day the view of spectacular the rooms and bed was very comfortable. Very nice pool and Jacuzzi for breakfast was top-of-the-line. Great way to start the day. It’s centrally located close to everything. We loved our stay here.

Just a beautiful well maintained property for a Sedona experience.

The property is in a wonderful location with beautiful views. Our time at the spa was very enjoyable and relaxing, and the staff there were wonderful. The first morning of our stay a dog started barking at 5:15 in the morning. It woke us up as well as at least six other rooms full of guests because we all converged out in the hallway after a half hour of the dog barking. A couple of us called the front desk to let them know about it, and they had indicated at that time they would reach out to the guest in that room. The dog continued to bark for over an hour, and we called the front desk again Only to be told that guests had broken the rules and left their dog unattended in the room while they went on a hot air balloon ride. The hotel stated they could not go in the room to quiet the dog or to remove the dog so the rest of us just had to live with it. In speaking with the assistant front manager, Deanna we got no apology or no taking responsibility for the problem just simply telling us over and over that they are a dog friendly property. We found out during that discussion they do not have assigned rooms for dog rooms so it’s very possible the room that you are assigned may have had dogs in it for the day before. They supposedly deep clean the room after a dog leaves, but with bedding and carpeting I would think that would be nearly impossible to get all the dander and hair out. It’s very frustrating to go on a relaxing spa vacation only to have a barking dog problem.