Dedham Vale Mountain Vacations

My partner and me stayed for one night. This place has great potential but they need to work on several areas. It was very clean the room was very nice and the air con was spot on. Negatives breakfast. Yes it’s a bonus getting a breakfast in a London hotel but this was very poor. No hot water in morning so no shower which was very very disappointing. No explanation as to why . Barman in evening when we returned after watching London show not particularly receptive . A bit of courtesy goes a long way. In summary lots of things to be improved but with a bit of effort this will be achievable

This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the form wouldn’t open correctly (I am a tech capable individual). I did not hear back prior to the day of check in. I understand I had a short booking turn around time, but it shouldn’t have been an option if it would be too much to accommodate. I arrived on check in day a bit early with my luggage just wanting to ask if they could hold it until my room was ready. They did agree to do so, but they looked incredibly put out and acted as if I was really bothering them. I had replied asap on Expedia and had done everything they asked me to that I could. The service could have been friendlier over all. I also don’t perceive this was a cultural difference thing.

Londons best hotel - perfect

Excellent location and great stay! The hotel is in a fantastic spot—literally a short walk to many of London’s top highlights. The train station is a convenient 5-minute walk, and Sainsbury’s convenience store is equally close. There aren’t many restaurants right nearby, but that didn’t bother me at all. Breakfast was solid. We were seated quickly, and while the avocados were a little hard, everything else was delightful. The room (we had a queen corner unit) was spacious and comfortable. My boyfriend found the bed a bit firm/stiff, but I slept great with no issues. The hotel itself is very clean, and the staff were genuinely helpful. I would happily stay here again!

The best In london. Amazing place and nothing is too much for them. I got my Paddington tickets through the Guest Relations desk - no one else could have done that!

Londons best hotel - perfect

Excellent location and great stay! The hotel is in a fantastic spot—literally a short walk to many of London’s top highlights. The train station is a convenient 5-minute walk, and Sainsbury’s convenience store is equally close. There aren’t many restaurants right nearby, but that didn’t bother me at all. Breakfast was solid. We were seated quickly, and while the avocados were a little hard, everything else was delightful. The room (we had a queen corner unit) was spacious and comfortable. My boyfriend found the bed a bit firm/stiff, but I slept great with no issues. The hotel itself is very clean, and the staff were genuinely helpful. I would happily stay here again!

Excellent hotel in perfect location for what I wanted and top class breakfast too. Recommended.

Lovely hotel close to the Tube and great restaurants.

Lovely hotel close to the Tube and great restaurants.

Excellent location and great stay! The hotel is in a fantastic spot—literally a short walk to many of London’s top highlights. The train station is a convenient 5-minute walk, and Sainsbury’s convenience store is equally close. There aren’t many restaurants right nearby, but that didn’t bother me at all. Breakfast was solid. We were seated quickly, and while the avocados were a little hard, everything else was delightful. The room (we had a queen corner unit) was spacious and comfortable. My boyfriend found the bed a bit firm/stiff, but I slept great with no issues. The hotel itself is very clean, and the staff were genuinely helpful. I would happily stay here again!

Excellent hotel in perfect location for what I wanted and top class breakfast too. Recommended.