Rokko Island Cheap Vacations

We loved our stay. The location, the staff, and the breakfast was well worth it!

Shops and metro in walking distance. The infamous Dotonbori was one block away. Great restaurants in a one block radius. Overall, a great hotel at a great location.

Wonderful stay!!!

Excellent location Lobby was breathtaking

Everything was great! Better than expected, close to shopping and dining.

Amazing location. Staff were super helpful to our needs.

This is my second time stay with them. Everything was perfect except for their shuttle bus service. We have our 2 kids touring the city and ran to the shuttle bus station before the last bus schedule. The driver was still loading people into the bus and he refused to take us even when I showed him our shuttle tickets! We were exhausted after whole day walk around then had to walk again to the taxi stand to grab the cab. We spoke the front desk of the incident right after we got back that night. They said they would investigate and provide feedback. The following morning when we were checking out and were sort of brushed off with a finding is that driver did not know that we wanted to take the shuttle! I emphasized to them that I was showing the hotel shuttle tickets to the driver. But hotel did not follow up with the case or give us the refund for our cab ride either. That’s quite disappointing considering that this is a high standard hotel.

Great spot, close to everything

The most beautiful hotel with outstanding amenities and staff. The location was excellent right in the heart of a historic Kyoto neighborhood. We really enjoyed the history behind the building and how they preserved the elementary school memorabilia. The guest lounge is a wonderful option for afternoon tea or happy hour drinks. Breakfast was outstanding and all the staff were truly top notch. Would definitely go back!