Title: Kobe Bay Sheraton Hotel & Towers - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kobe Bay Sheraton Hotel & Towers Hotel with 4 restaurants, steps from Port of Kobe ![Deep soaking bathtub](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/e4ccad4a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, 1 Double Bed | View from room](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/2db71910.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/3638d7d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; French cuisine](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/048021bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bars/lounges](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/784defb0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Kobe Bay Sheraton Hotel & Towers in Higashinada offers relaxation with its sauna, onsen, and spa treatments. Guests start their day with breakfast at one of four restaurants, then enjoy the garden, visit the coffee shop, use free WiFi, or play on the tennis courts. 8.8 Excellent ## Popular amenities - Spa - Pool - Bar - Gym - Parking included - Room service ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 12 of 12 rooms ![Twin Room, 1 Single Bed](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/w4000h2662x0y0-0478380f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 1 Twin Bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating TV Blackout drapes/curtains Hair dryer Bidet Minibar - Sleeps 2 - 1 Twin Bed ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/84e7d540.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Soundproofed Air conditioning Heating TV Blackout drapes/curtains Hair dryer Bidet Minibar - Sleeps 1 - 1 King Bed OR 1 Twin Bed ![Deluxe Room, 1 Single Bed](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/47957977.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Twin Bed 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating TV Blackout drapes/curtains Hair dryer Bidet Minibar - City view - Sleeps 3 - 1 Twin Bed ![Room, 1 Double Bed, Ocean View](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/27b4e69e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Double Bed, Ocean View ### Highlights Soundproofed Air conditioning Heating TV Blackout drapes/curtains Hair dryer Bidet Minibar - City view - Sleeps 2 - 1 Double Bed ![Premier Room, 1 King Bed, Ocean View](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/d671fffe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, Ocean View ### Highlights Soundproofed Air conditioning Heating TV Blackout drapes/curtains Hair dryer Bidet Minibar - City view - Sleeps 2 - 1 King Bed ![Club Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/7cbdb46a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 Double Bed ### Highlights Soundproofed Air conditioning Heating TV Blackout drapes/curtains Hair dryer Bidet Minibar - City view - Sleeps 2 - 1 Double Bed ![Deluxe Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/84edbf2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed ### Highlights Soundproofed Air conditioning Heating TV Blackout drapes/curtains Hair dryer Bidet Minibar - Mountain view - Sleeps 2 - 1 Double Bed ![Deluxe Room, 1 Single Bed, Mountain View](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/w4000h2662x0y0-c22935ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Twin Bed, Mountain View 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Heating TV Blackout drapes/curtains Hair dryer Bidet Minibar - Mountain view - Sleeps 2 - 1 Twin Bed ![Room, 1 Single Bed, Corner](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/7ff68c5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Twin Bed, Corner ### Highlights Soundproofed Air conditioning Heating TV Blackout drapes/curtains Hair dryer Bidet Minibar - Mountain view - Sleeps 2 - 1 Twin Bed ![Premier Twin Room, 1 Single Bed, Ocean View](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/d74dbaf7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room, 1 Twin Bed, Ocean View ### Highlights Soundproofed Air conditioning Heating TV Blackout drapes/curtains Hair dryer Bidet Minibar - City view - Sleeps 2 - 1 Twin Bed ![Club Suite, 1 Single Bed, Tower](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/2b45287d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Twin Bed, Tower ### Highlights Soundproofed Air conditioning Heating TV Separate bedroom Blackout drapes/curtains Hair dryer Bidet - 1 bedroom - Mountain view - Sleeps 2 - 1 Twin Bed ![Deluxe Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/fb0ef670.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed ### Highlights Soundproofed Air conditioning Heating TV Blackout drapes/curtains Hair dryer Bidet Minibar - Mountain view - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKobe-Hotels-Kobe-Bay-Sheraton-Hotel-Towers.h11859.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKobe-Hotels-Kobe-Bay-Sheraton-Hotel-Towers.h11859.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.69011%2C135.27022&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Y5B7KWaIPmHAfrnqUxTYphn_BGo=) 2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken, 658-0032 #### What's nearby - Port of Kobe - 1 min walk - 0.0 km - Dekapathos - 7 min walk - 0.7 km - Kobe University - 7 min drive - 5.9 km - Kobe Animal Kingdom - 16 min drive - 14.3 km - Kobe Harborland - 17 min drive - 11.9 km #### Getting around - Kobe Hanshin Sumiyoshi Station - 5 min drive - Island Kitaguchi Station - 8 min walk - Kansai Intl. Airport (KIX) - 55 min drive #### Restaurants - ‪ガーデンカフェ - ‬4 min walk - ‪マクドナルド - ‬4 min walk - ‪サイゼリヤ - ‬6 min walk - ‪シェラトンクラブラウンジ - ‬2 min walk - ‪六甲温泉特別ラウンジ - ‬6 min walk ## About this property ### Kobe Bay Sheraton Hotel & Towers Hotel near Port of Kobe Consider a stay at Kobe Bay Sheraton Hotel & Towers and take advantage of a nightclub, an indoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the sauna, and indulge in aromatherapy, a massage, or a body treatment. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden. You'll also enjoy the following perks during your stay: - An indoor pool - Free self parking - Limo/town car service, buffet breakfast (surcharge), and hot springs on site - 2 outdoor tennis courts, an electric car charging station, and a ballroom Room features All 270 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Other conveniences in all rooms include: - Bidets, tubs or showers, and free toiletries - Heating, daily housekeeping, and desks ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/900000/891100/891029/7daf676a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kobe MerikenPark Oriental Hotel Kobe City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,018 reviews CA $119 CA $146 total Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=891029&PinnedHotelID=891029&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (JPY 3800 per person)](https://images.trvl-media.com/lodging/1000000/30000/27200/27149/d850a3c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Okura Kobe Kobe City Centre - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,020 reviews CA $143 CA $181 total Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=27149&PinnedHotelID=27149&HadPinnedHotel=true®ionId=-1&adults=2) ![Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool](https://images.trvl-media.com/lodging/1000000/10000/7100/7063/e44b5cc8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kobe Portopia Hotel Chuo Ward - 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Breakfast available - Bar 8.8 Excellent 1,022 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=5835307&PinnedHotelID=5835307&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Limo/town car service - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,630 for adults and JPY 2,178 for children - 3 bars/lounges - 4 restaurants - A coffee shop/cafe ### Restaurants on site - Garden Cafe (Buffet) - Kobe Grill - Matsukaze - Suikyoen - Teppanyaki Kobe Grill ### Things to do - 2 outdoor tennis courts - 24-hour gym - Hot springs - Indoor pool - Nightclub - Playground - Sauna - Tennis lessons ### Family friendly - Indoor pool - Laundry facilities - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Conference space - Meeting room ### Outdoors - Barbecue grill - Garden - Terrace - Vegetable garden ### Spa - Aromatherapy - Facials - Hot springs - In-room massages - Manicures/pedicures - Public bath open from 6:00 AM - midnight - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Grab bar in bathtub - Height-adjustable showerhead - Lever door handles - Low-height electrical outlets in bathroom - Raised toilet seat - Transfer shower - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 21 floors - Ballroom - Built in 1992 - Comprehensive recycling policy - Designated smoking areas - No plastic coffee stirrers - No plastic drinking straws - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Pay movies - TV ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Energy-saving switches in guestrooms - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 2178 for children - Airport shuttle fee: JPY 2200 per person (one-way) - Airport shuttle fee per child: JPY 1100 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Kobe Bay Sheraton Hotel & Towers Kobe Bay Sheraton Towers Kobe Bay Sheraton Hotel Kobe Sheraton Sheraton Kobe Kobe Bay Sheraton Hotel Towers Kobe Sheraton & Towers Kobe Kobe Bay Sheraton Hotel & Towers Kobe Kobe Bay Sheraton Hotel & Towers Hotel Kobe Bay Sheraton Hotel & Towers Hotel Kobe ## Frequently asked questions ### Does Kobe Bay Sheraton Hotel & Towers have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Kobe Bay Sheraton Hotel & Towers? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Kobe Bay Sheraton Hotel & Towers on Nov 3, 2025 start from CA $188.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kobe-Hotels-Kobe-Bay-Sheraton-Hotel-Towers.h11859.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Kobe Bay Sheraton Hotel & Towers pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Kobe Bay Sheraton Hotel & Towers? > Self parking is free at this property. ### What time is check-in at Kobe Bay Sheraton Hotel & Towers? > Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Kobe Bay Sheraton Hotel & Towers? > Check-out is at noon. ### Does Kobe Bay Sheraton Hotel & Towers provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of JPY 2200 per person applies. ### Where is Kobe Bay Sheraton Hotel & Towers located? > Located in Higashinada, this spa hotel is within a 15-minute walk of Port of Kobe and Dekapathos. Kobe University and Hyogo Prefectural Museum of Art are also within 6 mi (10 km). Island Kitaguchi Station is 8 minutes by foot and Island Center Station is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kobe Bay Sheraton Hotel & Towers Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.4 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 337 8 - Good 232 6 - Okay 54 4 - Poor 8 2 - Terrible 10 ### 8/10 Good #### Takahiro Jul 2, 2024 Liked: Staff & service Nice hot spring bath ##### Takahiro Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Eugene Jul 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well. ##### Eugene Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### Schoni Aug 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The overall Sheraton experience was great. The staff offers great service and the establishment, albeit a little outdated, has everything a high-end hotel needs to have. The perks such as the breakfast and the afternoon lounge coupons were enormously helpful and are the primary reasons I would reconsider going back to Kobe Bay Sheraton in the future. ##### Schoni Stayed 1 night in Aug 2022 ### 4/10 Poor #### Steven Apr 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No taxis in that area. Breakfast absurdly overpriced. Public bus to Sannomiya, though, fine and stops at hotel. ##### Steven Stayed 1 night in Apr 2023 ### 6/10 Okay #### alberto Jun 7, 2024 Disliked: Cleanliness m.. m vxvfhjfjfhhxjxjdjfj ##### alberto Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Akira Aug 10, 2025 Liked: Cleanliness 15:00チェックインのオペレーションが悪すぎる。 ##### Akira Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Misook Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### にこ いつも利用してとても満足してましたが 今回は朝食のレストランのスタッフのスタート時間を尋ねたところ7時と言われ、散歩などして帰って来たら6:30スタートに気づき、ありえないです。 スタッフ教育がなってない 残念です。 ##### Misook Stayed 1 night in Jun 2025 ### 4/10 Poor #### YOSHIKO May 24, 2025 2025/5/18泊19日チェックアウト ①アメニティは充実していたが、湯沸かしポットが無かったのは残念でした。付随するティバッグも、 ② 18時前にチェックインのみし、フロントの前クローク横でキャリバッグから近隣に住む者に渡す荷物だけ出し外出、21時前にホテルに戻ると預けておいたキャリーバッグがポツンと一つだけ置いてありタグも何もついていなかった、私もフロントには声もかけず自分のものだったのでそのまま920号室へ。しかし他人様が故意に持ち去ることもできることに気が付いた。。 そしてもう一つバッグの外ポケットに折り畳み傘を入れていたが折り畳んでも外に飛び出した状態だった為にそのままバッグに納め、着替え程度の物だけだったので鍵もかけず外出しました。部屋に入りバッグを開けると何故か日傘の柄が折れて外れた状態で入っていた。 鍵をかけなかった私にも落ち度もあり、貴ホテルにチェックインする前にホテル・オークラのシャトルバス利用の際のバスのトランクに入れてもらう際か出してもらう際に折れたのか、、、?しかし、貴ホテルでバッグの外ポケットから中にしまう時には折れていなかった。当日なり翌日にでも言うべでしたし、今更申し上げても仕方ないことですがホテル側?、貴ホテルフロントは宿泊客じゃなくても出入りは自由なため誰かが?と言うこともありますが人様を疑うことにも抵抗がありそのままにしていたが、一つの事例として口コミさせていただきます ##### YOSHIKO Stayed 1 night in May 2025 ### 10/10 Excellent #### TAKAHIRO May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities GW後、温泉に惹かれ久々に宿泊しました。クラブフロアの2人部屋はじゅうぶん広く、清潔、リニューアル直後のようにピカピカ、綺麗でした。ラウンジで無料の飲み物をいただきながら六甲の景色を見て一息。到着からリラックスできました。 温泉は、露天風呂、打たせ湯他いくつかの風呂があり、旅館や健康ランドよりリラックスできるくらい良かったです。2014年からニュー淡路が経営しているとのことで納得でした。温泉フロアにもラウンジがあり、無料、有料の飲み物がありました。 クラブラウンジでは、夕方からトワイライトタイムでオードブルとスナック、スパークリングワインでまたまたのんびりしました。 アルコールメニューも多くついつい飲み過ぎには注意かも。 暗くなってからの神戸夜景はまことにきれいでした。 翌日は1階で朝食ビュッフェをいただき、オムレツ、フレンチトーストなど食べきれないほどのたくさん種類がありかつ美味でした。その後、フィットネスフロアのジャグジーでさらにのんびり、すべてのスタッフが優しくて満点のホテルでした。 ##### TAKAHIRO Stayed 1 night in May 2025 ### 6/10 Okay #### Shinsuke May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities レストランで店員に当たり散らしている方が目に入ったのは残念でしたが、それ以外は大浴場もあるマリオット系ということで満足できました。大浴場のシャンプーやコンディショナーも室内にあるものと同じブランドものに揃えていただけると、さらに良いかもしれません。 ##### Shinsuke Stayed 1 night in May 2025 ### 10/10 Excellent #### Misook Mar 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### みなさんとても笑顔が素敵 4度目の利用ですが朝食レストランのマネージャーの方及び働いてるみなさん いつもご親切です。 食事も美味しいし温泉は最高でした。 又行きなくなるホテルです。 ##### Misook Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Kunihiko Aug 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食ビュッフェがヤバい。世界一かも ##### Kunihiko Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Takada Jul 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities チェックイン、チェックアウトがもう少しスムーズになりませんかね?! ##### Takada Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Hideji Feb 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 夜景素晴らしい。 ##### Hideji Stayed 1 night in Feb 2024 ### 6/10 Okay #### Yooshik Jan 6, 2024 Liked: Cleanliness, room comfort 비싸게 클럽을 이용할 수 있는 방을 구매했는데, 클럽서비스 은 최하위, 특히 음식은 거의 없음, 간단한 과자, 쿠키 1-2개, 공간이 부족해서 보통 1시간에서 2시간 대기해야 함 ##### Yooshik Stayed 3 nights in Jan 2024 ### 8/10 Good #### Hiroko Oct 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 温泉♨️がいいです。 朝ごはんが美味しい😋 ##### Hiroko Stayed 1 night in Oct 2023 ### 2/10 Terrible #### yoko Oct 29, 2023 Liked: Staff & service Disliked: Cleanliness, amenities 良い評価が多かった ##### yoko Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Verified traveller Oct 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 素晴らしい 何度も滞在しておりますが、今回も非常に快適なものになりました。周辺はは若干人口が減っているためか商業施設がかなり閉まっており寂しいですが、逆に静かな環境の中にある老舗のリゾートホテルと言えます。温泉もすばらしい。 ##### Verified traveller Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### MASAKO Sep 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 清潔感があり、とても素敵なホテルでした ##### MASAKO Stayed 1 night in Sep 2023 ### 8/10 Good #### hiroko Aug 24, 2023 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness ホテルなのに温泉があるのでゆっくりできました。  朝食は品数があり美味しく頂きました。 ##### hiroko Stayed 1 night in Aug 2023 ### 8/10 Good #### Masayo Aug 17, 2023 Liked: Staff & service, property conditions & facilities 温泉のあるホテルで、両方の良さが楽しめました。 ##### Masayo Stayed 1 night in Aug 2023 ### 8/10 Good #### Eiichirou Aug 15, 2023 Liked: Cleanliness, amenities, property conditions & facilities 朝食の味が濃かった。 混んでいた。 ##### Eiichirou Stayed 1 night in Aug 2023 ### 6/10 Okay #### Mikayo Aug 1, 2023 Liked: Cleanliness, amenities 駅が近くてデカパトスなども徒歩ですぐでした。 ##### Mikayo Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Verified traveller Nov 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 老舗の素晴らしさが楽しめます。 部屋をアップグレードして貰いとても景色の良いく、さらに温泉へのアクセスに便利な部屋を用意して貰い大変気持ちよく滞在出来ました。ルームサービスの方と少しお話出来る機会がありましたが、とても良い対応をしてもらい、安心して過ごせました。流石、高級ホテルの老 舗ですね。若干エリアに衰退感がありますが、静かで良い所です。 ##### Verified traveller Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### kennichi Aug 31, 2022 Liked: Staff & service, amenities, property conditions & facilities 眺めも良く綺麗で落ち着いた雰囲気のホテルでした 温泉が抜群に気持ちよかったです ##### kennichi Stayed 1 night in Aug 2022 ## Expedia's Latest Trends ### Hotels > [All Inclusive Resorts and Hotels in Cuba](https://www.expedia.ca/Destinations-In-Cuba-All-Inclusive-Hotel.0-0-d44-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Sandals Royal Barbados - ALL INCLUSIVE Couples Only](https://www.expedia.ca/Maxwell-Hotels-Sandals-Royal-Barbados-ALL-INCLUSIVE-Couples-Only.h18126483.Hotel-Information) > > [Hotels in Kelowna](https://www.expedia.ca/Kelowna-Hotels.d3997.Travel-Guide-Hotels) > > [Lake Hotels in 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