Isla San Jose Adventure Vacations

Breakfast was incredible and the staff was so kind and helpful!

Excellent staff. Super friendly. And everyone recognized us in the hotel, including the fabulous manager. The food was top notch drinks were outstanding. We were there during the four days of Easter celebration. What a unique experience of the culture.

The breakfast was very good, better than expected. Spa was relaxing but the sauna should have been included. The lights in the bathroom should be brighter.

Everything is very good

This is the definition of a 5 start hotel. We went to celebrate my husbands birthday because he's an avid golfer. It was easy to book tee times and the service was impeccable. The course was wel maintained and even saw a crocodile. The hotel itself went above and beyond because our room wasn't ready at time of arrival.

I Loved my stay at the Hyatt Regency! Very clean environment and the food was great. Oh and the staff were so friendly! Will be back soon!

This is the definition of a 5 start hotel. We went to celebrate my husbands birthday because he's an avid golfer. It was easy to book tee times and the service was impeccable. The course was wel maintained and even saw a crocodile. The hotel itself went above and beyond because our room wasn't ready at time of arrival.

I must say I was disappointed the way Expedia handled it. It appeared, Hilton has 2 types of Master suites - with a balcony and without one. Expedia posts photos with the balcony, I expect the balcony, I really needed it to have some room for myself when all the family sleeps. But Hilton puts me into a no-balcony suite, and says that the balcony suite is not ready and costs $35 more. They moved me the next day and I paid for it. So, it was fine in the end. The room was great, actually, I enjoyed it very much.

Breakfast was gross. Rooms were clean. Staff was friendly. The only positive thing I can say about this hotel it’s the location is very very nice close to food close to shopping just a good energyand the staff was really nice. They’re under construction some of the rooms don’t have A.C None of the elevators have AC.

I had 3 issues with this hotel check in was for 3pm i didn’t check in till 6 almost 7pm at check in they don’t tell u the snack bar in the rooms are NOT complementary u will have to pay per item at check out but overall the hotel was nice very clean and in the perfect location 5-7 mins away from everything

Jonathan at the front desk was the best of the best. When i visit again I will stay in that hotel again! 20/10 experience!

Internet was good. Suite was spacious. Shower and clothing closet on a seperate floor from bedroom. Ceiling fan was quiet and finctioning. A/C also quiet and functioning. Deck fan operates on a chain that was to short. Hammock on the deck takes alot of space where some decent seating and a small table might be. Great view of the park and street activity. Location is not know to Uber. Early morning coffee is available. Paid for morning breakfast with room online ... used 1 of 2 breakfasts, no credit offered. Breakfast quality is reasonable and tasted good. Staff are probably best asset at this property. They try very hard to make guests welcome amd comfortable. I did not feel like was being worked for an expected tip at all.

Excellent staff. Super friendly. And everyone recognized us in the hotel, including the fabulous manager. The food was top notch drinks were outstanding. We were there during the four days of Easter celebration. What a unique experience of the culture.

The breakfast was very good, better than expected. Spa was relaxing but the sauna should have been included. The lights in the bathroom should be brighter.