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Reviews of The Aspen

2.5 out of 5
The Aspen
229 Hayden St, West Yellowstone, MT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 48 out of 66 reviews" "
Rating 8 - Good. 14 out of 66 reviews" "
Rating 6 - Okay. 2 out of 66 reviews" "
Rating 4 - Poor. 2 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated rooms Close to excellent restaurant and easy access to Yellowstone
Stayed 2 nights in May 2024

8/10 Good

xinwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Janie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late checkin was super easy, and very welcoming . Great find for a last minute hotel. Clean, comfortable friendly front desk . White noise machine was fun, but not needed. We slept very well
Stayed 1 night in Sep 2023

10/10 Excellent

Heidi

Stayed 1 night in Oct 2023

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Able to walk to many restaurants. Staff friendly and helpful.
Stayed 2 nights in Sep 2023
Response from The Aspen Staff on Oct 2, 2023
Thank you for your review!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! New looking.
Stayed 3 nights in Sep 2023
Response from The Aspen on Sep 27, 2023
Thank you for your review. Glad you enjoyed your stay

8/10 Good

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay.
Stayed 2 nights in Sep 2023
Response from The Aspen on Sep 24, 2023
Thank you for your review

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good location.
Stayed 4 nights in Sep 2023
Response from The Aspen Staff on Sep 23, 2023
Hi,Thank you for your review! We are glad to hear that you enjoyed your stay!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very clean rooms and property. Excellent place to stay.
Stayed 3 nights in Sep 2023
Response from The Aspen Staff on Sep 23, 2023
Hi,Thank you for your review! We are glad to hear that you enjoyed your stay!

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room, it was so clean and nice. The bed was very comfy and I slept like a baby. The staff was very nice too. I would definitely stay there again.
Stayed 3 nights in Aug 2023
Response from The Aspen Staff on Sep 23, 2023
Hi,Thank you for your review! We are glad to hear that you enjoyed your stay!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from The Aspen Staff on Sep 7, 2023
Hi,Thank you for your review!

4/10 Poor

Robert, Buffalo

Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from The Aspen on Sep 1, 2023
Hi,Please let us know how can we make it better for you.

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice, clean, convenient place to stay after exploring Yellowstone.
Stayed 1 night in Aug 2023
Response from The Aspen Staff on Aug 11, 2023
Hi,Thank you for your review. We are glad to hear that you enjoyed your stay!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the rental was perfect. The facilities in the unit were relatively new. It was clean.
Stayed 3 nights in Jul 2023
Response from The Aspen Staff on Aug 11, 2023
Hi,Thank you for your review. We are glad to hear that you enjoyed your stay!

6/10 Okay

Delmar

Travelled with family
Air conditioning didn't work well, and sometimes left a smell in the room.
Stayed 3 nights in Jul 2023
Response from The Aspen Staff on Aug 11, 2023
Hi,Thank you for your review. We have checked the A/C in the unit and we did not find any issues. But if next time you encounter any problem we can help you move to another room.

10/10 Excellent

Abdulaziz, Corvallis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quite area Facilities are ok
Stayed 2 nights in Jul 2023
Response from The Aspen Staff on Aug 11, 2023
Hi,Thank you for your review. We are glad to hear that you enjoyed your stay!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and up-to-date. The tub even drained quickly unlike all the high end hotels. They even clean after the first night when staying several nights. I would stay here again.
Stayed 2 nights in Jul 2023
Response from The Aspen Staff on Jul 25, 2023
Hi，Thank you for your review. We are glad to hear that you enjoyed your stay!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean traffic noise but they did provide ear plugs
Stayed 5 nights in Jul 2023
Response from The Aspen Staff on Jul 27, 2023
Thank you for your review!

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely place we liked it so much we stayed an extra night. The room was nice and spacious, and the bed was exceptionally comfortable. I loved all the fancy toiletries that were supplied as well as a nice supply of fluffy towels. Staff were also beyond helpful in suggestions for restaurants in the area.
Stayed 1 night in Jul 2023
Response from The Aspen Staff on Jul 21, 2023
Hi,Thank you so much for your review. We are happy to hear that you enjoyed your stay!

8/10 Good

Caryl Ann

Stayed 2 nights in Jul 2023
Response from The Aspen Staff on Aug 11, 2023
Hi,Thank you for your review. We are glad to hear that you enjoyed your stay!

10/10 Excellent

Kandace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we loved the aspen great staff
Stayed 3 nights in Jul 2023
Response from The Aspen Staff on Jul 21, 2023
Hi,Thank you so much for your review. We are happy to hear that you enjoyed your stay!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from The Aspen Staff on Jul 21, 2023
Hi,Thank you so much for your review. We are happy to hear that you enjoyed your stay!

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great room with toiletries and such. Bed and bathroom mode and clean. The hallway smelled heavily of some perfume /deodorizer but not too bad in the actual room. Window opens also
Stayed 1 night in Jul 2023
Response from The Aspen Staff on Jul 7, 2023
Hi Mary,Thank you so much for your review. We are happy to hear that you enjoyed your stay!

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Moose Creek Inn on Jul 2, 2023
Hi,Thank you so much for your review. We are glad to see that you enjoyed your stay!

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Aspen Staff on Jun 29, 2023
Hi Jennifer,Thank you for your review. We are happy to hear that you enjoyed your stay! Hope to see you again!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Smaller, more unique property in West Yellowstone. Nice room, very clean and quiet. Lots of dining options and shopping for Yellowstone souvenirs nearby. Convenient access to the West Yellowstone entrance.
Stayed 5 nights in Jun 2023
Response from The Aspen Staff on Jun 29, 2023
Hi Jennifer,Thank you for your review. We are happy to hear that you enjoyed your stay! Hope to see you again!

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view with very nice walking trail. Room was good and the food was very good
Stayed 4 nights in Jun 2023
Response from The Aspen Staff on Jun 16, 2023
Hi,Thank you for your review. Glad you enjoyed your stay!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from The Aspen Staff on Jun 6, 2023
Hi Nicholas,Thank you so much for your review. We are happy to see that you enjoyed your stay with us!

10/10 Excellent

Genxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities is good
Stayed 2 nights in May 2023
Response from The Aspen Staff on Jun 3, 2023
Hi,Thank you so much for your review. We are glad to hear that you enjoyed your stay! Hope to see you again!

8/10 Good

Gwenda, Peachtree Corners

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our Double room was neat and clean and had everything we needed including a fridge and microwave. Room was easily accessible with a step or two up from the parking lot to get into the building. Staff person in lobby was very pleasant.
Stayed 1 night in May 2023
Response from The Aspen Staff on Jun 3, 2023
Hi,Thank you so much for your review. We are glad to hear that you enjoyed your stay! Hope to see you again!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from The Aspen Staff on Jun 3, 2023
Hi,Thank you so much for your review. We are glad to hear that you enjoyed your stay! Hope to see you again!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from The Aspen Staff on May 27, 2023
Hi Scott,Thank you so much for your review! We are glad to see that you enjoyed your stay! Hope to see you again!

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Very helpful staff. Well taken care of. Perfect if you need a place to stay outside of Yellowstone national park.
Stayed 1 night in May 2023
Response from The Aspen Staff on May 21, 2023
Hi Robert,Thank you for your review. We are glad to hear that you enjoyed your stay. Hope to see you again!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from The Aspen Staff on May 13, 2023
Hi Terry,Thank you so much for your review. We hope to see you again!

10/10 Excellent

Hannah

Stayed 1 night in Apr 2023
Response from The Aspen Staff on May 27, 2023
Hi Hannah,Thank you so much for your review! We are glad to see that you enjoyed your stay! Hope to see you again!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay on Yellowstone Trip
We were in a regular hotel room; not a condo. The room was clean and comfortable. The building only had about 4-6 rooms in it, so no noise at all. Would definitely stay again.
Stayed 1 night in Oct 2022

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable. Staff was very friendly. In fact everyone we came in contact with at stores and restaurants were very friendly also.
Stayed 3 nights in Oct 2022

10/10 Excellent

Timothy, Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and quiet.
Stayed 2 nights in Oct 2022

8/10 Good

Steven

Stayed 2 nights in Sep 2022
Response from The Aspen Staff on Oct 4, 2022
Hi,Thank you so much for your review. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I have stayed at a lot of different hotels in West Yellowstone, and this was the nicest one I think I've stayed at in this price range. It is a new-ish well-constructed building.
Stayed 1 night in Sep 2022
Response from The Aspen Staff on Oct 4, 2022
Hi,Thank you so much for your review. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Patricia, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet very clean, very service-oriented gem close to West Yellowstone Park entrance.
Stayed 4 nights in Sep 2022
Response from The Aspen Staff on Sep 21, 2022
Hi Patricia,Thank you so much for your review. We are happy to hear that you enjoyed your stay!

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Customer
Our stay was good
Stayed 1 night in Aug 2022
Response from The Aspen Staff on Aug 27, 2022
Hi Jimmy,Thank you so much for your review. We are glad to hear that you enjoyed your stay!

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022
Response from The Aspen Staff on Aug 24, 2022
Hi Karen,Thank you for your review. We hope to see you again!

10/10 Excellent

Walter, Perrysburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2022
Response from The Aspen Staff on Aug 16, 2022
Hi Walter, Thank you so much for your review. We are glad to hear that you enjoyed your stay!

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was very welcoming and the property and rooms were very clean and comfortable.
Stayed 1 night in Jul 2022
Response from The Aspen Staff on Aug 16, 2022
Hi Lori, Thank you so much for your review. We are glad to hear that you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised.
We were pleasantly surprised by this place! It was a newer room that had a king bed which was clean and comfortable. Will definitely consider staying here again.
Stayed 2 nights in Jul 2022
Response from The Aspen Staff on Jul 25, 2022
Dear guest, Thank you so much for your review. It's very valuable to us since we are new here. We are happy to see that you enjoyed your stay and hope to see you again!

8/10 Good

Feargal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy parking
Stayed 2 nights in Jul 2022
Response from The Aspen Staff on Jul 23, 2022
Hi Feargal, Thank you so much for your review! We are glad to hear that you enjoyed your stay with us. We are new and your review is very helpful!

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in other West Yellowstone hotels but they were older and needed some upgrades. I am glad that I found this place because it was new, clean, quite, and the staff was very friendly and helpful. As a plus they have a washer and dryer that you can use during your stay. I would stay here again.
Stayed 1 night in Jul 2022
Response from The Aspen Staff on Jul 23, 2022
Hi Sergio, Thank you so much for your review! We are glad to hear that you enjoyed your stay with us. We are new and your review is very helpful!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from The Aspen on Jul 15, 2022
Hi Michael, Thank you so much for your review. We are glad to hear that you enjoyed your stay. Hope to see you again!T

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Perfect location, spacious and comfortable.
Stayed 3 nights in Oct 2020