Search Chalets in West Springfield from CA $85

"The breakfast was excellent 👌"

"Easy access and ample parking. Friendly staff."

"This was our 3rd stay and we will be back for 3 more stays. Traveling for medical procedures. Everything was great, no complaints. We especially like the covered parking garage that is included with the room charge."

"Good location- staff very friendly-good size room with microwave and fridge "

"Nice"

"Choose another hotel if you don't appreciate being charged twice. As far as interstate hotels go, It was fairly clean, but with obvious maintenance issues, such as clogged slow draining sink. Besides an old springy bed and flat useless old pillows, the charges to my credit card were my main issue. I paid in full in advance for my room through Hotels ca/Expedia. I checked out in the morning, no issues, and when looking at my credit card transactions later on, I noticed 2 pending La Quinta Inn charges on my statement. A pet fee, which I was expecting, and also the full amount for the room. Called the hotel to ask what was the reason, desk agent flat out said it's not there and I needed to call the manager. Funny she was the exact lady that handled my check in the night before. Why would a manager who wasn't there know more than me. Called La Quinta customer service directly and they were even more oblivious and didn't even know what amount is held on a card for incidentals. Regardless, after check out that amount should have been released. "

"Everything was good except that the shampoo and body wash bottles were empty."

"First room assigned was still dirty, had to take kids and all our luggage back downstairs to get a new room assignment. Other people we traveled with had to wait 2 hours for their room to be ready"

"Avoid at all "