Döbling, a neighborhood in Vienna, is home to smartments Wien Heiligenstadt. Vienna State Opera and Schönbrunn Palace are notable landmarks, and travelers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Looking to enjoy an event or a game while in town? See what's happening at Ernst Happel Stadium or Wiener Stadthalle. Visit our Vienna travel guide
smartments Wien Heiligenstadt provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Express check-out, express check-in, and smoke-free premises
A vending machine, bicycle parking, and an elevator
A water dispenser
Room features
All 166 rooms feature comforts such as laptop-friendly workspaces and separate sitting areas, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
Bathrooms with showers and hair dryers
Wardrobes/closets, separate sitting areas, and kitchenettes
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Biosphere. For more information on what this certification requires and verifies, please visit their website.
How much does it cost to stay at smartments Wien Heiligenstadt?
As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at smartments Wien Heiligenstadt on Oct 26, 2026 start from CA $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at smartments Wien Heiligenstadt?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at smartments Wien Heiligenstadt?
Check-out is at 11:00 AM.
Where is smartments Wien Heiligenstadt located?
Located in Döbling, this aparthotel is 0.5 mi (0.8 km) from Danube Bike Path (Vienna) and 3 mi (4.8 km) from Vienna Christmas Market. Danube River and Setagaya Park are also within 1 mi (2 km). Vienna Heiligenstadt Station is only a 2-minute walk and Heiligenstadt, 12.-Februar-Platz Tram Stop is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
smartments Wien Heiligenstadt Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Amenities
9.2
Property conditions & facilities
Rating 10 - Excellent. 68 out of 119 reviews
10 - Excellent
68
Rating 8 - Good. 39 out of 119 reviews
8 - Good
39
Rating 6 - Okay. 6 out of 119 reviews
6 - Okay
6
Rating 4 - Poor. 4 out of 119 reviews
4 - Poor
4
Rating 2 - Terrible. 2 out of 119 reviews
2 - Terrible
2
Reviews
Verified review
8/10 Good
Jamie
Aug 26, 2026
Liked: Cleanliness, check-in, listing accuracy
It was located nicely by the subway station. The address actually takes you to the back of the building at the student entrance. Make sure they drop you off next to the Japanese restaurant.
The building is modern and clean. It is also in a reasonably quiet area but conveniently located directly beside a city train centre with service to all local attractions.
I had a great experience at this hotel in Vienna! The location is excellent, very convenient for exploring the city and close to major attractions, restaurants, and public transportation. The atmosphere is comfortable, clean, and welcoming. The staff was also very attentive throughout my stay. I would definitely stay here again!
Stayed 6 nights in May 2026
Verified review
10/10 Excellent
Jimmy
Sep 24, 2025
Liked: Cleanliness, amenities, communication
beautiful apartment right next to the Metro excellent staff
Stayed 7 nights in Sep 2025
Verified review
10/10 Excellent
Myrna
Jul 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Near public transportation & just few stops to city center. Very clean, modern, staff were great. They have free coffee too.
All was great!
Super easy to check in and out!
Stayed for 2 weeks and room was regularly cleaned!
Stayed 16 nights in Jun 2025
Verified review
10/10 Excellent
maki
Dec 8, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed very comfortable stay with minimal equipment.
Stayed 7 nights in Nov 2023
Verified review
10/10 Excellent
Harold
Oct 25, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location next to U4 train with connection to all parts of city. Kitchen in unit is small, but is acceptable for this type of accommodation. Would definitely use this facility again.
Stayed 12 nights in Oct 2025
Verified review
10/10 Excellent
Yana
Nov 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very positive experience! Located very convenient, despite its just right near to Bahnhof, it's still quiet inside. Since I had to extend my stay, I got much better room (Dachgeschoss) with the view which kindly helped me from the stuff (Christina).
Very recommended.
Stayed 11 nights in Oct 2025
Verified review
8/10 Good
Zachary
Mar 9, 2025
Liked: Cleanliness, room comfort, communication
Very clean. Right next to station. Very helpful and friendly staff.
Stayed 1 night in Mar 2025
Verified review
10/10 Excellent
Karen
Dec 21, 2025
Liked: Cleanliness
So the room was very clean and comfortable. Check-in was easy as was check-out. There are two supermarkets very close making it very easy to buy supplies. It’s 2 minutes walk to the U4 so very convenient for the centre of Vienna. Rooms were quite with good curtains so this did not hamper sleep. Our only criticism was that the corridors were slightly unpleasant smelling but this didn’t affect the room.
Stayed 3 nights in Dec 2025
Verified review
8/10 Good
Pearl
Oct 12, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment, perfect for the day I needed to be working on my laptop. I arrived very late and was able to check in fairly easily, although trying to open the main door took a bit of brainpower (read the instructions in advance!)
Right next to train station and only about 20 minutes from the city centre which was fantastic. Great supermarkets and food choices right nearby too.
Room lacked a kettle and I would've liked more towels, but rooms are only cleaned once a week.
It was somewhat difficult to unlock the auto-lock at the entrance. The rooms are large and comfortable, although they are in the category of flats with a kitchen. Almost directly connected to the station, so we didn't need an umbrella even though it was raining.
Very clean. Sink is outside the bathroom which is very inconvenient for hand washing after using the toilet. Iron is available from reception but reception has very few working hours so it's best to bring your own or ensure you request it on time when reception is open.
I picked this location being right next to a train station.
I saved money by not being downtown Vienna, but in fact because I did stay here, I literally was within minutes of everything. Grocery store next door. Etc.
For someone that actually NEVER used public transportation, this was an excellent venture. Great value! Only $28 for a week transportation voucher that included trains and busses. And you can take the train right back to the airport . The hotel is located at the end of the line. Super Easy.
Stayed 7 nights in Apr 2026
Verified review
10/10 Excellent
Iftikhar
Oct 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication