Title: Balajú Hotel & Suites - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Balajú Hotel & Suites

Immerse in local culture near Carranza Lighthouse or relax by the outdoor pool at this Veracruz hotel with attentive staff.

## Photo gallery for Balajú Hotel & Suites

![Balcony - Balajú Hotel & Suites (Veracruz)](https://images.trvl-media.com/lodging/5000000/4210000/4200900/4200822/97c61b4e.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Reception - Balajú Hotel & Suites (Veracruz)](https://images.trvl-media.com/lodging/5000000/4210000/4200900/4200822/c9af821b.jpg?impolicy=resizecrop&rw=297&ra=fit)

![In-room safe, iron/ironing board, free WiFi, bed sheets - Balajú Hotel & Suites (Veracruz)](https://images.trvl-media.com/lodging/5000000/4210000/4200900/4200822/4fb45140.jpg?impolicy=resizecrop&rw=297&ra=fit)

![View from property - Balajú Hotel & Suites (Veracruz)](https://images.trvl-media.com/lodging/5000000/4210000/4200900/4200822/d828a47c.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Outdoor pool, open 7 AM to 10:30 PM, sun loungers - Balajú Hotel & Suites (Veracruz)](https://images.trvl-media.com/lodging/5000000/4210000/4200900/4200822/8dcf373c.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Balajú Hotel & Suites in central Veracruz offers a welcoming terrace and refreshing outdoor pool. Guests appreciate practical amenities like dry cleaning, luggage storage, and free in-room WiFi. Visitors consistently praise the staff's exceptional helpfulness.

## Reviews

8.6

Excellent

## Popular amenities

- Pool
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Business services

## Check prices for these days

[Tonight

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[Tomorrow

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[This weekend

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[Next weekend

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## Room options

All rooms

1 bed

2 beds

Showing 2 of 2 rooms

### View all photos for Standard Room, 1 King Bed

![Standard Room, 1 King Bed | View from room](https://images.trvl-media.com/lodging/5000000/4210000/4200900/4200822/9b9c2acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 1 King Bed

9.4

Exceptional

24 reviews

### Highlights

Air conditioning

Flat-screen TV

Separate bedroom

Private bathroom

Coffee/tea maker

Cable channels

In-room safe

Wardrobe or closet

- 344 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed

### View all photos for Standard Double Room, 2 Double Beds

![Standard Double Room, 2 Double Beds | View from room](https://images.trvl-media.com/lodging/5000000/4210000/4200900/4200822/0dedb025.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Double Room, 2 Double Beds

9.0

Wonderful

16 reviews

### Highlights

Air conditioning

Flat-screen TV

Separate bedroom

Private bathroom

Coffee/tea maker

Cable channels

In-room safe

Wardrobe or closet

- 356 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds

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Mar 20 - Mar 21

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## About the area

Located near the beach, Balajú Hotel & Suites is in Malecon, a neighborhood in Veracruz. Carranza Lighthouse and Zócalo are notable landmarks and Veracruz Aquarium is a popular area attraction. Veracruz Harbour and Veracruz Cathedral are two other places to visit that come recommended. [Visit our Veracruz travel guide](https://www.expedia.ca/Veracruz.dx3696)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.18986%2C-96.12445&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N9Um7var8LC7D64oqZGTtzdJERk=)

Boulevard Ávila Camacho #1371, Esq. Mina, Col. Ricardo Flores Magon, Veracruz, VER, 91900

### What's nearby

- ![Veracruz Aquarium showing marine life and interior views](https://images.trvl-media.com/place/6165826/70d23e18-d25d-4f6d-b550-f262590b0f6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Veracruz Aquarium  
5 min walk \- 0.5 km
- ![Veracruz international commerce port in Mexico](https://images.trvl-media.com/place/553248621532977367/b9a69632-3b3f-4f6f-82a1-5ee03a5fb0ec.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Malecón de Veracruz  
15 min walk \- 1.3 km
- ![Carranza Lighthouse featuring a square or plaza, a city and a statue or sculpture](https://images.trvl-media.com/place/6322569/88f0513e-ca48-4c96-8ace-477068a163f1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Carranza Lighthouse  
20 min walk \- 1.7 km
- Veracruz Wax Museum  
3 min walk \- 0.3 km
- Villa del Mar Beach  
10 min walk \- 0.9 km

### Getting around

- Veracruz Central Station  
9 min drive
- General Heriberto Jara Intl. Airport (VER)  
28 min drive

### Restaurants

- Gran Cafe Del Portal Boulevard  
5 min walk
- Vip's  
5 min walk
- Sirloin Villarrica Acuario  
4 min walk
- El Rey Del Ceviche  
1 min walk
- Che Tango  
5 min walk

## About this property

### Balajú Hotel & Suites

Hotel near Veracruz Aquarium

Located close to Carranza Lighthouse and Veracruz Cathedral, Balajú Hotel & Suites provides a terrace, a business center, and a restaurant. Stay connected with free in-room WiFi. 

You'll also enjoy perks such as:

- An outdoor pool along with sun loungers
- Free self parking and valet parking
- Luggage storage, 1 meeting room, and a 24-hour front desk
- An elevator, a banquet hall, and a porter/bellhop
- Guest reviews say good things about the helpful staff

Room features

All 63 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. 

More conveniences in all rooms include: 

- Bathrooms with showers and free toiletries
- Flat-screen TVs with cable channels
- Coffee/tea makers, daily housekeeping, and phones

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transportation

- Free self parking on site
- Free valet parking on site
- Wheelchair-accessible parking available

### Food and drink

- A restaurant

### Things to do

- Outdoor pool

### Family friendly

- Outdoor pool

### Conveniences

- 24-hour front desk
- Luggage storage

### Guest services

- Housekeeping (daily)
- Porter/bellhop

### Business services

- Business center
- Meeting room

### Outdoors

- Pool loungers
- Terrace

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk

### More

- Banquet hall
- Designated smoking areas (fines apply)

## Room amenities

### Bedroom

- Bedsheets provided

### Bathroom

- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided

### Entertainment

- Flat-screen TV with cable channels

### Food and drink

- Coffee/tea maker
- Limited room service

### More

- Air conditioning
- Iron/ironing board
- Phone
- Safe

## Policies

### Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM

Late check-in subject to availability

Minimum check-in age: 18 

### Check-out

Check-out before noon

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

No pets or service animals allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

### Property payment types

## Important information

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a smoke detector

### We should mention

Pool access available from 7 AM to 10:30 PM

No pets and no service animals are allowed at this property

### Property is also known as

Balajú Hotel Veracruz

Balajú Hotel

Balajú Veracruz

Balajú Hotel & Suites Hotel

Balajú Hotel & Suites Veracruz

Balajú Hotel & Suites Hotel Veracruz

## Frequently asked questions

### Does Balajú Hotel & Suites have a pool?

### Is Balajú Hotel & Suites pet-friendly?

### How much is parking?

### What time is check-in at Balajú Hotel & Suites?

### What time is check-out at Balajú Hotel & Suites?

### Where is Balajú Hotel & Suites located?

## Have a question?

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## Reviews

## Balajú Hotel & Suites Reviews

8.6

### Excellent

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 9.0

Cleanliness

### 8.8

Location

### 8.6

Staff & service

### 8.8

Property conditions & facilities

10 - Excellent

365

8 - Good

225

6 - Okay

70

4 - Poor

36

2 - Terrible

13

## Reviews

### 10/10 Excellent

#### Enrique

Nov 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean room and excellent customer service. 

![](https://a.travel-assets.com/ugc/hotel-reviews/3502e2fc-4bd2-467b-813f-167085a8bd20-1764503554365.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Enrique

Stayed 5 nights in Nov 2025

### 8/10 Good

#### Charles

Sep 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nic place to stay great staff

##### Charles

Stayed 4 nights in Sep 2024

### 10/10 Excellent

#### Sherry

Feb 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Have stayed at this botel several times. Great location. 

##### Sherry

Stayed 1 night in Feb 2025

### 10/10 Excellent

#### Adrian

Mar 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Buen servicio 

We loved our stay very cozy and welcoming pool was clean. We loved it is in the Malecon close to everything we needed. 

##### Adrian

Stayed 3 nights in Mar 2025

### 10/10 Excellent

#### Omar

Mar 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good customer service , convenience location , friendly people 

##### Omar

Stayed 1 night in Mar 2024

### 6/10 Okay

#### Rhona

Oct 16, 2024

Liked: Cleanliness, staff & service

#### Disappointing 

The best thing about this hotel was the staff. They were always very helpful and polite However the room itself came up short. The air conditioning was extremely noisy which made it difficult to sleep. The room also smelled moldy I tried opening the screen door to let air circulate but it didn’t really help. The last night I was there I could get no hot water from the shower which was annoying. But my biggest complaint was that the WiFi was very unreliable. It was impossible to stream entertainment as the signal kept cutting off. I would not return to this hotel 

##### Rhona

Stayed 3 nights in Oct 2024

### 10/10 Excellent

#### williams

Jul 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good place to stay

![](https://a.travel-assets.com/ugc/hotel-reviews/30783922-e043-41cd-b41e-c33ab6ae3a16-1752704701677.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### williams

Stayed 3 nights in Jul 2025

### 10/10 Excellent

#### Ana Maria

Jun 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excelente Hotel 

##### Ana Maria

Stayed 1 night in Jun 2025

### 10/10 Excellent

#### Josue

Aug 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo excelente 

##### Josue

Stayed 1 night in Jul 2025

### 10/10 Excellent

#### Javier

Aug 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

EXCELENTE

##### Javier

Stayed 3 nights in Aug 2025

### 10/10 Excellent

#### Tania

Feb 6, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great... exellent location...staff was great too

##### Tania

Stayed 3 nights in Feb 2023

### 10/10 Excellent

#### Alan

Oct 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

God

##### Alan

Stayed 3 nights in Sep 2025

### 10/10 Excellent

#### Miguel

Nov 15, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel very clean 100% recommend 

##### Miguel

Stayed 8 nights in Nov 2022

### 10/10 Excellent

#### valentina

Oct 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

:)

##### valentina

Stayed 3 nights in Sep 2025

### 10/10 Excellent

#### Josephine

Aug 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent rooms! Short walk to the aquarium.

##### Josephine

Stayed 2 nights in Aug 2024

### 10/10 Excellent

#### manuel

Sep 21, 2022

Liked: Cleanliness, staff & service

Fine good hotel

##### manuel

Stayed 1 night in Sep 2022

### 10/10 Excellent

#### Bryan Samuel

Jul 14, 2025

Liked: Amenities

Good

##### Bryan Samuel

Stayed 4 nights in Jul 2025

### 10/10 Excellent

#### CHAINA

Nov 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente trato

##### CHAINA

Stayed 2 nights in Oct 2024

### 6/10 Okay

#### norma borjas

Jul 21, 2024

Liked: Staff & service

I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare

##### norma borjas

Stayed 3 nights in Jul 2024

### 6/10 Okay

#### Tania

Jun 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice

##### Tania

Stayed 2 nights in Jun 2024

### 2/10 Terrible

#### Yolanda

Jan 21, 2024

Mal personal 

##### Yolanda

Stayed 1 night in Jan 2024

### 8/10 Good

#### Jose Luis

Apr 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Ok

##### Jose Luis

Stayed 1 night in Apr 2024

### 10/10 Excellent

#### Pedro

Jan 6, 2026

Liked: Cleanliness, amenities, property conditions & facilities

La atención muy buena, la habitación siempre estuvo limpia y el personal muy atentos. 

##### Pedro

Stayed 4 nights in Jan 2026

### 10/10 Excellent

#### Alyssa Jimena

Nov 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Muy amble todo el personal, buena vista frente al mar y excelentes habitaciones 

##### Alyssa Jimena

Stayed 3 nights in Nov 2025

### 4/10 Poor

#### Martha Imelda

Nov 25, 2025

La habitación no es lo que esperaba y la recepcionista me estaba atendiendo y como lo hice en la aplicación de Expedia me hizo espérate atendía otros huéspedes 

##### Martha Imelda

Stayed 1 night in Nov 2025

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