2/10 – Terrible
Eve S.
13 juin 2024
Points faibles : Propreté
Left early
My two teenage daughters and I planned a 3 night stay for our annual mother/daughter trip. Check in process was HORRIBLE… they texted us the the codes to the WRONG unit… so I barged in on a poor woman at midnight when we rode in from a 7hour drive. After finally getting to our appropriate unit the lock on the deadbolt did not work- corroded and key wouldn’t turn. We had to sleep with a chair propped against the door/lights on/chain lock with the hopes no one barged in on us like we had just done to another - we did not feel safe!
Bunk beds weren’t wide enough for a carry on suitcase or a small child, sofa was old, worn and dingy. Old
Food was left on dishes, stovetop was gross and a relic from the 80’s, drawers did not work and most did not even have knobs on them.
We ended up leaving two nights early and finding a hotel in Savannah for a trip made into lemonade from lemons. Contacted VRBO and owner who refunded 1/3 of what we paid simply due to taxes and cleaning fees. I will say that the owners were easy to communicate with and understood our concerns but thought I’d leave a watered down version of what we experienced to warn future vacationers- there are MANY units at this same property that seemed much more updated, clean, and safe.
Eve S.
Séjour de 3 nuits en mai 2024