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Una Vida

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Luxury
VIP Access
4.5 star property
9.4

Exceptional

Bohemian retreat in Tulum

Jungle-inspired villas surround the serene main pool, where guests dine amid tropical foliage. Free bicycles make exploring Tulum convenient, while access to sister property Bardo's restaurant adds variety. Select accommodations feature private plunge pools for post-spa relaxation.

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Jungle Studio

A bedroom with a stone wall, a hammock, a bed with pillows, a bedside table, and a woven rug.

Jungle Studio

  • Sleeps 2
  • Free WiFi

View all photos for Luxury Quadruple Room

A bed with white and beige bedding, a woven wall hanging, and a hanging light fixture.

Luxury Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury House

A serene indoor pool area with stone walls, benches, and candles.

Luxury House

  • 3229 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premier Room

A bedroom with a bed, a ceiling fan, a view of a swimming pool, and a ladder.

Premier Room

  • Sleeps 2
  • Free WiFi

View all photos for Premier Room

A modern outdoor pool area with a stone surround, a wooden fence, and a glass door leading to a room.

Premier Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jungle Studio

A bedroom with a stone wall, a hammock, a bed with white bedding, and a wooden bench.

Jungle Studio

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Tropical Room - Terrace

A bedroom with a bed, a ceiling fan, and a view of the outdoors.

Tropical Room - Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Quadruple Room

A bedroom with a bed, a ceiling fan, a dreamcatcher, and a view through a glass door.

Luxury Quadruple Room

  • Sleeps 3
  • Free WiFi

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Exterior

Conrad Tulum Riviera Maya

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  • On private beach
  • Pool
  • Spa
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9.0 out of 10, Wonderful, 334 reviews
The price is CA $657
CA $899 total
includes taxes & fees
Aug 21 - Aug 22
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About the area

Located in Tulum City Center, a neighborhood in Tulum, Una Vida is in the suburbs. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Traveling with kids? Consider Xel-Há Park and Holistika Art Walk. Looking to get your feet wet? Scuba diving, snorkeling and fishing adventures can be found near the property. Visit our Tulum travel guide
Map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780

What's nearby

  • A beach with a palm tree and ocean waves under a purple sky.
    Tulum Beach
    13 min drive - 8.8 km
  • Ancient stone ruins with a pyramid-like structure, a stone wall, and a sign indicating no photography.
    Tulum Mayan Ruins
    13 min drive - 7.0 km
  • Hospital de Tulum
    11 min walk - 1.0 km
  • Dos Aguas Park
    16 min walk - 1.4 km
  • Holistika Art Walk
    3 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO)
    43 min drive

Restaurants

  • Delicia
    11 min walk
  • Italdo Pasteleria
    13 min walk
  • Palma Central
    5 min walk
  • El Camello Jr
    6 min walk
  • Campanella Cremerie
    11 min walk

About this property

Una Vida

  • Luxury family-friendly hotel in the suburbs
  • You can look forward to free continental breakfast, a terrace, and a coffee shop/cafe at Una Vida. Treat yourself to a massage at the onsite spa. The on-site Mexican cuisine restaurant, Ananda, offers breakfast, brunch, lunch, light fare, and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • Additional perks include:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and coffee/tea in the lobby
    • Concierge services, tour/ticket assistance, and luggage storage
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Una Vida boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
  • Other amenities include:
    • Pillowtop mattresses and down comforters
    • Rainfall showers, free toiletries, and hair dryers
    • Balconies or patios, ceiling fans, and daily housekeeping

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Layla Tulum - Adults Only
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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Ananda

Things to do

  • Full-service spa
  • Outdoor pool
  • Water sports equipment

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No elevator

More

  • 11 buildings
  • 2 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:30 AM to 9:00 PM

Frequently asked questions

Does Una Vida have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–9:00 PM.

How much does it cost to stay at Una Vida?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Una Vida on Aug 31, 2026 start from CA $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Una Vida pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Una Vida?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Una Vida?

Check-out is at noon.

Does Una Vida provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per vehicle applies.

Where is Una Vida located?

This family-friendly Tulum hotel is located in the suburbs, within a 15-minute walk of Hospital de Tulum and Dos Aguas Park. Holistika Art Walk and Temple of Doom are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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