Title: Abbey Lawn Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Abbey Lawn Hotel Abbey Lawn Hotel offers a peaceful retreat in Torquay with a sun-drenched garden patio and an indoor pool perfect for refreshing swims any time of year. ## Photo gallery for Abbey Lawn Hotel ![Lounge - Abbey Lawn Hotel (Torquay)](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/fd1380b2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/da8aa0c9-ca39-4688-9ea8-ad4626214962-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Superior Double Room, Garden View - Abbey Lawn Hotel (Torquay)](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/76c68eaa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Abbey Lawn Hotel (Torquay)](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/0c2baee4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Abbey Lawn Hotel (Torquay)](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/357e3d14.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers enjoy the upscale atmosphere at Abbey Lawn Hotel, where the garden creates a relaxing backdrop for the coffee shop. The indoor pool offers respite after exploring, and the terrace is perfect for using the free WiFi. Past guests consistently praise the attentive staff. ## Reviews 5.0 ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Breakfast available - Bar ## Room options ### Check availability for these dates Tonight [Feb. 25 - Feb. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=61527887&PinnedHotelID=61527887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=61527887&PinnedHotelID=61527887&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 26 - Feb. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-02-27&selected=61527887&PinnedHotelID=61527887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-02-27&selected=61527887&PinnedHotelID=61527887&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=61527887&PinnedHotelID=61527887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=61527887&PinnedHotelID=61527887&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=61527887&PinnedHotelID=61527887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=61527887&PinnedHotelID=61527887&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ### View all photos for Standard Single Room ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/a45752cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/268cfaab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room ![Standard Twin Room](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/7292827a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Triple Room, Garden View ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/41866c2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room, Garden View ### Highlights Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Garden view - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Family Room, Garden View ![Family Room, Garden View](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/f8eb4d22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Garden View ### Highlights Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Garden view - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Premium Double Room ![Premium Double Room](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/134c1764.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room ### Highlights Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Premium Twin Room ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/fd051334.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room ### Highlights Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Sleeps 2 - 2 Twin Beds ### View all photos for Premium Triple Room ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/2141f860.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Triple Room ### Highlights Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Sleeps 3 - 1 Twin Bed and 1 Double Bed ### View all photos for Standard Single Room, Garden View ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/a45752cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, Garden View ### Highlights Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Garden view - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Double Room, Patio ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/66abdb07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Patio ### Highlights Furnished patio Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double Room, Garden View ![Standard Double Room, Garden View](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/ec6c396f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Garden View ### Highlights Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Garden view - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room, Patio ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/fd051334.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Patio ### Highlights Furnished patio Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Twin Room, Garden View ![Standard Twin Room, Garden View](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/23086822.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Garden View ### Highlights Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Garden view - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Double Room, Garden View ![Superior Double Room, Garden View](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/76c68eaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Garden View ### Highlights Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Garden view - Sleeps 2 - 1 Double Bed ### View all photos for Superior Twin Room, Garden View ![Superior Twin Room, Garden View](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/bb9d062b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Garden View ### Highlights Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Garden view - Sleeps 2 - 2 Twin Beds ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/62000000/61530000/61527900/61527887/b9f08dd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Heating Flat-screen TV Private bathroom Wardrobe or closet Desk chair Desk Daily housekeeping - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTorquay-Hotels-Abbey-Lawn-Hotel.h61527887.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTorquay-Hotels-Abbey-Lawn-Hotel.h61527887.Hotel-Information) ## About the area Torquay City Centre, a neighborhood in Torquay, is home to Abbey Lawn Hotel. Princess Theatre and Torquays Dinosaur World are cultural highlights, and some of the area's attractions include Plainmoor and Babbacombe Model Village and Gardens. Paignton Pier and Dartmouth Steam Railway are also worth visiting. [Visit our Torquay travel guide](https://www.expedia.ca/Torquay.dx5453) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.46693%2C-3.53872&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=d-XYXVqcvHmdvGGo4opCsX2xgII=) Scarborough Road, Torquay, England, TQ2 5UQ ### What's nearby - ![Torre Abbey which includes heritage architecture, flowers and a park](https://images.trvl-media.com/place/6094263/57c6e9a4-050c-4898-83bd-cd7d95e761f4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Torre Abbey 6 min walk \- 0.6 km - ![Abbey Sands which includes swimming, a coastal town and a beach](https://images.trvl-media.com/place/6094261/adda54c6-700c-44c2-8cf5-3404f4de9e94.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Torre Abbey Sands 8 min walk \- 0.7 km - ![Princess Theatre](https://images.trvl-media.com/place/6224639/4a4becb6-3cba-45f2-9e09-a4da43a1cf04.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Princess Theatre 12 min walk \- 1.1 km - ![Inner Harbour](https://images.trvl-media.com/place/553248621532488783/d8fa03cc-c054-45b1-bec5-2ea4e12bc301.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Inner Harbour 17 min walk \- 1.5 km - Riviera International Conference Centre 3 min walk \- 0.3 km ### Getting around - Torquay Station 10 min walk - Exeter (EXT-Exeter Intl.) 42 min drive ### Restaurants - Brody's Breakfast Bistro 8 min walk - Bombay Express 3 min walk - McDonald's 8 min walk - Appleby's (Heritage Hotel) 8 min walk - Gino's 8 min walk ## About this property ### Abbey Lawn Hotel Upscale hotel located in Torquay City Centre A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Abbey Lawn Hotel. Free WiFi in public areas is available to all guests, along with a bar and a restaurant. Other perks include: - An indoor pool - Free self parking - English breakfast (surcharge), smoke-free premises, and luggage storage - An elevator, a billiards/pool table, and a porter/bellhop Room features All 60 rooms have amenities such as desk chairs. Other conveniences in all rooms include: - Bathrooms with tubs or showers and shampoo - 24-inch flat-screen TVs with digital channels - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/1000000/470000/460600/460530/4a884bbd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Imperial Torquay Torquay City Centre - Pool - Hot tub - Spa - Pet friendly 8.6 Excellent 1,014 reviews CA $89 CA $107 total includes taxes & fees Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=460530&PinnedHotelID=460530&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily English breakfast (GBP 15 per person)](https://images.trvl-media.com/lodging/1000000/860000/851200/851143/96e7ce43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand Hotel Torquay City Centre - Pool - Hot tub - Spa - Pet friendly 8.0 Very good 1,007 reviews CA $69 CA $83 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=851143&PinnedHotelID=851143&HadPinnedHotel=true®ionId=-1&adults=2) ![Marina](https://images.trvl-media.com/lodging/7000000/6330000/6325700/6325629/ceaac831.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort Torquay City Centre - Pool - Spa - Kids pool - Free WiFi 7.8 Good 418 reviews CA $110 CA $133 total includes taxes & fees Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=6325629&PinnedHotelID=6325629&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/2000000/1690000/1682800/1682728/fd5d1b14.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Abbey Sands Hotel Torquay City Centre - Pool - Pet friendly - Free WiFi - Breakfast available 8.4 Very good 893 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=1682728&PinnedHotelID=1682728&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/58000000/57920000/57917600/57917509/7e7e32d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Caledonian Torbay Hotel Torquay City Centre - Pet friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 367 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=57917509&PinnedHotelID=57917509&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/18000000/17970000/17969400/17969346/d8d84c6e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Headland Hotel & Spa Torquay - Pool - Hot tub - Spa - Free WiFi 8.4 Very good 364 reviews CA $150 CA $180 total includes taxes & fees Feb 28 - Mar 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=17969346&PinnedHotelID=17969346&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1970000/1967100/1967029/955d0018.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crofton House Hotel Torquay City Centre - Pool - Spa - Parking included - Free WiFi 7.0 Good 66 reviews CA $66 CA $79 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=1967029&PinnedHotelID=1967029&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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Check-in end time: 10:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools All guests, including children, are required to present a valid government-issued ID card at check-in. ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for English breakfast: approximately GBP 10.00 for adults and GBP 10.00 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Abbey Lawn Hotel Hotel Abbey Lawn Hotel Torquay Abbey Lawn Hotel Hotel Torquay ## Frequently asked questions ### Does Abbey Lawn Hotel have a pool? ### Is Abbey Lawn Hotel pet-friendly? ### How much is parking? ### What time is check-in at Abbey Lawn Hotel? ### What time is check-out at Abbey Lawn Hotel? ### Where is Abbey Lawn Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Abbey Lawn Hotel Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.2 Cleanliness ### 4.0 Amenities ### 4.8 Staff & service ### 4.0 Property conditions & facilities 10 - Excellent 1 8 - Good 1 6 - Okay 5 4 - Poor 2 2 - Terrible 4 ## Reviews ### 6/10 Okay #### Verified traveller Aug 17, 2024 Disliked: Property conditions & facilities, room comfort Good clean hotel just need good refit to make the hotel stand out it's beautiful buildings just need money put into it make it one off best hotels In Torquay ##### Verified traveller Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Mark Aug 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Ignorant ##### Mark Stayed 1 night in Aug 2025 ### 4/10 Poor #### Peter Jul 11, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A night away More excuses with regards to Covid. Continental breakfast was included in our stay but they didn’t tell us on checking in was that it was served in your room in a box with no bowl no cutlery. We were told the breakfast was at 8:30 so at that precise time we went down only to find that there wasn’t a table with our room number as it happened the people on the next table heard of saying to the waiter about our continental breakfast and said that she’d had two boxes delivered to her room which was across the hall from us even though it clearly stated on the box our Room number. It had two muffins in it no croissant which continental breakfast normally includes a packet of biscuits not normally Continental a box of cornflakes and milk no spoon in the bowl and cutlery oh and also there was Jan which was nothing to put the jam on that absolutely nonsensical really. They are a hotel that has coach tours so they’re only geared up really for coach tours they’re not geared up for people just to go and stay the odd night if you’re not in a coach party ##### Peter Stayed 1 night in Jul 2021 ### 2/10 Terrible #### Jennifer Sep 21, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### There is still a Fawlty Towers! This hotel is designed for the older generation so therefore seems to be operated as a badly run care home. Very patronising. No choice over meal times, dinner or breakfast, 6.15pm and 8.30am respectively. Only had dinner at which service was abysmal, so cancelled breakfast and left after one night! ##### Jennifer Stayed 7 nights in Sep 2021 ### 4/10 Poor #### Shaheen Sep 19, 2021 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The hotel reception area has clearly been updated to a high standard, I cant speak for all the rooms as we only saw the room we booked which was awful, small & outdated decor. haphazzard attempts have been made to attempt to update the room but, these should not be let as rooms for holiday makers they are more suited to hostel accommodation. The staff at the hotel are clearly aware of their limitations and I sympathise with their roles, I was pleased I was able to cancel the booking after 1 night and booked elsewhere ##### Shaheen Stayed 5 nights in Sep 2021 ### 6/10 Okay #### Verified traveller Aug 21, 2021 Disliked: Staff & service, property conditions & facilities Like stepping back in time but room was clean though fittings need upgrading. No hot water for ENTIRE HOTEL during stay which didn’t bother me as I swim and don’t mind. Heard many complaints from mostly elderly guests that filled hotel. The dining room reminded me of a slightly upgraded Butlins laid out regimentally, with bread rolls on each table tables tightly fitted together- staff not terribly professional but trying hard - would not book again as it’s about £110 a room and I got better at another place also with a pool for £65\. Pool small but ok. ##### Verified traveller Stayed 1 night in Aug 2021 ### 2/10 Terrible #### Alexandra Aug 2, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel stay. The most horrific stay I’ve ever had at a expensive hotel. £120 for an unsafe room with a shelf that would later collapse on my friend and burn her with scolding tea. The staff didn’t even send anyone up with first aid training they just seemed more concerned about the dirty, dusty and unsafe room. After the incident they made my friend walk downstairs still covered in tea to fill out an incident report. We told the manager we wanted to look for somewhere else because this isn’t right, he said that they wouldn’t like us to do that. They changed the bedding which was covered by tea from thier faulty shelf but unfortunately the betting had holes in it. They also didn’t replace the towel that was covered in tea too. None of the appliances including one they was soaked with tea hadn’t been tested since 2005\. The shower only went extremely hot (had a warning label) or extremely cold. This was an issue with many of the rooms. The staff didn’t speak to us or check on my friend who burnt herself due to them installing a faulty shelf into a ply board wall. We were made to feel uncomfortable and mistreated. We will be taking this matter further as it was one of the worst experiences of my life, we had banging around all night also most of the walls are made of ply. I have many photos of the state of this place and my friends leg, after complaining in the morning, over 15 people were also complaining. No refund was offered or apology. ![](https://a.travel-assets.com/ugc/hotel-reviews/B288F46CA7379263EF40700ECB62A8438C9742E11627911448279.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/50DABB9FFD67C08B79CDB00E47E69A614473135F1627911449889.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/52751362C2DC7928702698A560215BB310D874FE1627911448632.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FCBDEEAC995A928ACDA94B9E9DA1D58B043919971627911449843.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alexandra Stayed 1 night in Jul 2021 ### 6/10 Okay #### Annabel Aug 18, 2025 ##### Annabel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Alena Aug 13, 2025 Liked: Cleanliness ##### Alena Stayed 1 night in Aug 2025 ### 8/10 Good #### Maria Aug 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Maria Stayed 1 night in Aug 2025 ### 6/10 Okay #### Anthony Sep 30, 2024 Disliked: Staff & service ##### Anthony Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Katherine Aug 7, 2021 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Dated hotel specialising in coach trips ##### Katherine Stayed 2 nights in Aug 2021 ### 2/10 Terrible #### Peter Jul 15, 2021 ##### Peter Stayed 3 nights in Jul 2021