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Shangri-La Tokyo

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Luxury
5.0 star property
9.6

Exceptional

Elevated sanctuary beside Tokyo Station

Panoramic city views unfold from the 28th-floor lobby with floor-to-ceiling windows framing Tokyo's skyline. Guests can indulge in exceptional cuisine at two restaurants before retreating to the spa. The central location beside Tokyo Station provides seamless access to bullet trains.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Horizon Club Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Horizon Club Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, a large window with a city view, and a mirror.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Imperial Garden View 1 King

A hotel room with a large bed, a desk, a chair, a sofa, a large window with a city view, and a mirror.

Deluxe Imperial Garden View 1 King

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, a large window with a city view, and a mirror.

Horizon Club, Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

A hotel room with a large window, a bed, a bedside table with a lamp, and a wall-mounted TV.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Deluxe Room, 2 Twin Beds

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Imperial Garden View 2 Twins

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Deluxe Imperial Garden View 2 Twins

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club, Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Horizon Club, Deluxe Room, 2 Twin Beds

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club Deluxe Imperial Garden View King

A hotel room with a large bed, a desk, a chair, a sofa, a large window with a city view, and a mirror.

Horizon Club Deluxe Imperial Garden View King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club Deluxe Imperial Garden View Twin

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Horizon Club Deluxe Imperial Garden View Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club, Premier Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Horizon Club, Premier Room, 1 King Bed

  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite, 1 King Bed

A hotel room with a large bed, a sofa, a TV, a desk with a lamp, and a view of the city.

Premier Suite, 1 King Bed

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Shangri-La Suite

A spacious hotel room with a large bed, a view of the city, a sitting area, and a desk.

Shangri-La Suite

  • Garden view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

A hotel room with a large bed, a sitting area with a chair and a small table, a television, and a view of the cityscape through large windows.

Presidential Suite

  • Garden view
  • 2896 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Imperial Garden View Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Imperial Garden View Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Premier Suite, 2 Twin Beds

A hotel room with a round dining table, multiple chairs, a television, a large window with a city view, and a chandelier.

Premier Suite, 2 Twin Beds

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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About the area

Located in Chiyoda, a neighborhood in Tokyo, Shangri-La Tokyo is in the entertainment district and near a metro station. Tokyo Imperial Palace and Tokyo Tower are notable landmarks, and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome. Visit our Tokyo travel guide
Map
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-8283

What's nearby

  • A cityscape with tall buildings, including a prominent skyscraper with reflective glass windows.
    Marunouchi Building
    8 min walk - 0.7 km
  • A modern architectural structure with a curved, ribbed ceiling and a grid of windows.
    Tokyo International Forum
    9 min walk - 0.8 km
  • A traditional Japanese castle with a stone wall and a moat with green algae.
    Imperial Palace East Gardens
    12 min walk - 1.0 km
  • A traditional Japanese building with a stone wall and a pine tree in the foreground.
    Tokyo Imperial Palace
    19 min walk - 1.7 km
  • Nihonbashi Takashimaya S.C.
    4 min walk - 0.4 km

Getting around

  • Tokyo Station
    2 min walk
  • Otemachi Station
    2 min walk
  • Narita Intl. Airport (NRT)
    74 min drive

Restaurants

  • カレーショップ アルプス
    2 min walk
  • デイジイ東京 (Daisy Tokyo)
    5 min walk
  • BURDIGALA TOKYO
    6 min walk
  • Antenna America
    7 min walk
  • Kitade Tacos
    5 min walk

About this property

Shangri-La Tokyo

  • Luxury boutique hotel near Tokyo Imperial Palace
  • Located close to Tokyo Dome and Tokyo Tower, Shangri-La Tokyo provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in a massage, a body scrub, and aromatherapy at Chi, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business center.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool along with a lifeguard on site
    • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
    • A banquet hall, meeting rooms, and an elevator
  • Room features
  • All 200 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
  • More amenities include:
    • Children's dinnerware, children's books, and childcare services
    • Recycling and LED light bulbs
    • Bathrooms with designer toiletries and bidets
    • 42-inch flat-screen TVs with premium channels and DVD players
    • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (JPY 6,000 per day)
  • Valet parking on site (JPY 8,000 per day)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 7,843 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nadaman
  • Piacere
  • The Lobby Lounge

Things to do

  • 24-hour health club
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • DVD player
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Banquet hall
  • Built in 100
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from August 9 2026 to September 10 2026 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 22770.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: JPY 5000 per stay
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 7843 per person
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Self parking fee: JPY 6000 per day
  • Valet parking fee: JPY 8000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 22770.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Does Shangri-La Tokyo have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Shangri-La Tokyo?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Tokyo on Aug 31, 2026 start from CA $707, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 6000 per day. Valet parking is available for JPY 8000 per day. Limited spots are available.

What time is check-in at Shangri-La Tokyo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Tokyo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3100 per person applies.

Where is Shangri-La Tokyo located?

This family-friendly Tokyo hotel is located in the entertainment district, within 3 mi (5 km) of Tokyo Imperial Palace, Tokyo Bay and Ueno Park. Tokyo Dome and Tokyo Tower are also within 3 mi (5 km). Otemachi Station and Tokyo Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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