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European castle hotel

3.5 star property
This European castle hotel in Xinying offers a regal retreat with elegant surroundings, delightful dining options, and a peaceful atmosphere to enjoy

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Travelers stay connected with in-room WiFi while enjoying the garden or relaxing on the terrace at this charming European-style castle. The hotel serves free breakfast and houses two restaurants on the property. Past guests particularly appreciate the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
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includes taxes & fees
May 25 - May 26
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Policies

Check-in

Check-in time starts at 5:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: TWD 500.0 per day
  • Laundry fee: TWD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is European castle hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at European castle hotel?

Check-in begins at 5:00 PM.

What time is check-out at European castle hotel?

Check-out is at noon.

Where is European castle hotel located?

Located in Xinying, this hotel is 1.4 mi (2.2 km) from Tainan Municipal Xinying Stadium and within 6 mi (10 km) of Liouying Liu's Family Old House and Yuejingang Riverside Park. Jiu pin Lotus Garden and Deyuanpi Holland Village are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.0

Cleanliness

5.6

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 67 reviews
Rating 8 - Good. 22 out of 67 reviews
Rating 6 - Okay. 15 out of 67 reviews
Rating 4 - Poor. 5 out of 67 reviews
Rating 2 - Terrible. 4 out of 67 reviews

Reviews

Verified

8/10 Good

Shih Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Cheuk Yin

Disliked: Cleanliness
The hygiene conditions is poor, lots of mosquitoes (20-30) inside the room but the bed is still clean. This is only no choice for people who want to have a bed for overnight in that district.
Verified

8/10 Good

??

Liked: Staff & service
房間清潔還有待加強
Stayed 1 night in Aug 2023
Verified

8/10 Good

SHENG HSIANG

Liked: Cleanliness, staff & service, property conditions & facilities
住宿環境還不錯，可惜的是床太硬了，個人不太好睡，浴室淋浴間會積水，洗完澡後蠻怕滑倒的。
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

清潔要再加強喔

2022/02/14逛月津港燈節時入住 優點：有自己的車庫可停車、有餐廳供中式為主的早餐，非三明治漢堡之類的簡餐 缺點：清潔真的要加強，檯燈和牆已長蜘蛛網、情趣椅都已經破皮海棉外露還不更換、空調聲真的有比較大、淋浴間較小不好放自己的盥洗用品
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Yin-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的住宿體驗，早餐好吃服務人員非常親切，有機會還會入住👏
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Yin-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的住宿體驗，早餐好吃服務人員非常親切，有機會還會入住👏
Stayed 2 nights in Feb 2022
Verified

6/10 Okay

Verified traveller

按摩浴缸

房間有點潮濕的感覺！不過浴缸不錯，浴室很大。
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

文瑜

Liked: Amenities, property conditions & facilities
1.環境優美 2.衛浴設備很大，房間很舒服。
Stayed 1 night in Nov 2021
Verified

8/10 Good

Hua Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. 地方離市區約10鍾車程，沒有很遠，很是方便 2. 停車方便 3. 服務人員親切 4. 房間大，乾凈整潔 5. WIFI網路速度快穩定 6. 早餐6：40分全都準備好，簡單豐盛的中式早餐 7. 唯一的缺點是洗澡的蓮蓬頭的水龍頭壞了，無法切換出水
Stayed 1 night in Apr 2021
Verified

8/10 Good

peiying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務品質超好，遺忘了東西，除了幫忙注意找尋，還寄回，很貼心 早餐好吃
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Ting Zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯

房間很大很寬敞舒適，不知道是不是因限水期間，廁所蓮蓬頭水量偏小，但是按摩浴缸很棒。 房間有點煙味但影響不大，早餐看得出來很用心準備，服務人員也很熱情，若下次再來新營還是會考慮歐堡。
Stayed 1 night in Dec 2020
Verified

8/10 Good

SzuJong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高CP值，早餐很有誠意
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Wen-Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境清幽
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

不想再去了

房間有煙味 設施老舊 早餐不好吃
Stayed 1 night in May 2020
Verified

10/10 Excellent

Wen-Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
車庫的門有點低，不適合停大台的車子， 整體還算是舒適
Stayed 1 night in May 2020
Verified

8/10 Good

CHIENMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高 值得商務住宿
Stayed 5 nights in Apr 2020
Verified

10/10 Excellent

CHIEN MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高 會再住
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

NAI WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物超所值的住宿

房間很清潔，早上早餐很棒，物超所值。
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

空間寬敞，簡 單過夜。
Stayed 1 night in Jan 2020
Verified

8/10 Good

SungHan

Liked: Staff & service, property conditions & facilities

在該區域算不錯的

由於附近不多選擇下 算是不錯
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Tenming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常舒適 乾淨 客服人員非常親切
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

交通位置偏僻

房間空間挺大, 浴室也算大間, 有個大大的浴缸, 但是飯店的位置偏僻, 附近只有稻田和鐵道, 連計程車司機都說那裏鳥不生蛋, 連便利商店也沒有, 事實上的確是的. 從新營車站搭計程車費用為120台幣, 應該也只有這樣才到得了這裡了. 如果在意交通方便的遊客要考慮這個因素喔! 另外, 房間內的冷氣溫度無法定溫, 設定25度, 結果半夜突然高到27度, 熱醒, 然後白天又突然降到23度, 冷醒...
Stayed 1 night in Feb 2019
Verified

6/10 Okay

CHIA WEI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

極差

飯店人員態度不是很好，按摩浴缸很髒，連用都不敢用，房間內有蚊子，冷氣是沒修嗎？開下去聲音很大聲，很吵，晚上根本沒辦法睡覺，整體給我的感覺就是很差，差到一個不行，希望飯店能夠針對這些問題，去做修正。
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice & tidy budget motel

Come along with my family, inc. two kids. Their double bed room is quite big along with a king size bed. Its venue is close to highway as well as Xinying Railroad Culture Park;however, their buffet style breakfast doesn't have many choices.
Stayed 1 night in Feb 2019