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« kindly service and best hospitality »

« Excellent hôtel avec accès facile au centre de ski. Le restaurant de l'hôtel est cependant très dispendieux avec peu d'options »

« Lit vraiment inconfortable, j'ai mal au dos au lendemain. Chambre un peu vieillot, nécessité de rénovation. Les personnels sont très sympas, mais cela dépend de l'équipe. On m'a refusé de me donner un oreiller supplémentaire que j'en ai vraiment besoin pour mon dos. »

« Excellent breakfast, onsen, shuttle service, ski amenities, location. »

« Awesome residence! Well-equipped kitchen, spacious rooms and living room. The interior is very clean and luxurious. The apartment comes with a balcony. Beds are comfortable. One of the rooms also come with a private onsen. The whole apartment has heated floors which is perfect for the cold weather is Niseko! Less than 5 minutes drive to the Annupuri Gondola Station. Staff are friendly and helpful! The only thing was that when we checked in, the receptionist forgot to tell us breakfast ends at...

« Ryokan authentique au pied des pistes avec un onsen magnifique et un repas le soir extrêmement qualitatif. »

« Bien situé, très propre, personnel accueillant, stationnement à la porte. »

« One of the best places I have ever stayed in. Beautiful property, room was amazing. Soaking in the hot onsen with the windows open looking at mount Yotei was so relaxing. Our room was so good and cozy. The staff here are amazing, so attentive and very helpful. The vibe this place has is incredible. The food was top tier as well. My only regret is that I didn't stay longer here. 3 days was not enough in this ultra relaxing place. This place exceeded all of my expectations. Will definitely go back...

« また、泊まりたい »

« We have visited Niseko several times and have always appreciated the high standard of hospitality in Japan. Unfortunately, this stay was the most disappointing service experience we have had so far. We arrived around midnight to check in, and there was only one front desk staff member on duty. From the beginning, his attitude felt quite unfriendly and unwelcoming. There was no greeting, and when I asked if we could check in, he immediately asked for everyone’s passports in a rather abrupt...

« We loved the hotel location outside of the village, yet very easily accessible by free shuttle bus. The ski in ski out formula with ski rentals on the spot, and possibility to access other ski resorts. Quite small rooms with tiny prefab bathrooms, but super clean. Beds extemely comfortable. Very lovely, helpful staff, great breakfast and night buffets, and a lot of snow ! »