Title: Sunday London Staines-upon-Thames Heathrow T5 - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sunday London Staines-upon-Thames Heathrow T5 Riverwalk hotel with bars and a 24-hour front desk ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/20000/16800/16786/65b6d03e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Room, 2 Single Beds, River View](https://images.trvl-media.com/lodging/1000000/20000/16800/16786/ef05f590.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 2 Single Beds, River View](https://images.trvl-media.com/lodging/1000000/20000/16800/16786/9bfb6ad2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/16800/16786/8ffe9d89.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/16800/16786/b8637ad8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Mercure London Staines-upon-Thames Hotel sits by the river, offering a peaceful setting. Guests can enjoy global dishes at the Riverside Restaurant, drinks at two bars, or relax in the garden and terrace. Amenities include in-room WiFi, luggage storage, and dry cleaning. 7.8 Good ## Popular amenities - - - Room service - Bar - 24/7 front desk - Pet-friendly ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=16786&PinnedHotelID=16786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=16786&PinnedHotelID=16786&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=16786&PinnedHotelID=16786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=16786&PinnedHotelID=16786&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=16786&PinnedHotelID=16786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=16786&PinnedHotelID=16786&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=16786&PinnedHotelID=16786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=16786&PinnedHotelID=16786&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Deluxe Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/20000/16800/16786/4c7b8cf7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Double Bed ### Highlights Heating Connecting rooms available Free cribs/infant beds LCD TV Portable fan Blackout drapes/curtains Eco-friendly toiletries Private bathroom - 168 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/16800/16786/3d83318f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, River View 7.4 Good 6 reviews ### Highlights Heating Connecting rooms available Free cribs/infant beds LCD TV Portable fan Blackout drapes/curtains Eco-friendly toiletries Private bathroom - 168 sq ft - Sleeps 2 - 1 Double Bed ![Classic Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/20000/16800/16786/ef07cf8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 Double Bed 7.8 Good 9 reviews ### Highlights Heating Connecting rooms available Free cribs/infant beds LCD TV Portable fan Blackout drapes/curtains Eco-friendly toiletries Private bathroom - 168 sq ft - Sleeps 2 - 1 Double Bed ![Room, 2 Single Beds, River View](https://images.trvl-media.com/lodging/1000000/20000/16800/16786/2f53869b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds, River View ### Highlights Heating Connecting rooms available Free cribs/infant beds LCD TV Portable fan Blackout drapes/curtains Eco-friendly toiletries Private bathroom - 168 sq ft - Sleeps 2 - 2 Twin Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/16800/16786/3d83318f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds ### Highlights Heating Connecting rooms available Free cribs/infant beds LCD TV Portable fan Blackout drapes/curtains Eco-friendly toiletries Private bathroom - 168 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FStaines-Hotels-Staines-Hotel.h16786.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FStaines-Hotels-Staines-Hotel.h16786.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.43183%2C-0.51140&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oVfQ6kxbmyXwscIrk1pfaQeYuok=) Thames Street, Staines, England, TW18 4SJ #### What's nearby - Thorpe Park - 4 min drive - 3.7 km - Royal Holloway, University of London - 6 min drive - 4.6 km - Windsor Castle - 13 min drive - 11.5 km - Windsor Great Park - 15 min drive - 13.8 km - LEGOLAND® Windsor - 15 min drive - 13.7 km #### Getting around - Staines Station - 9 min walk - Station A Station - 9 min drive - Heathrow Airport (LHR) - 21 min drive #### Restaurants - ‪Pret a Manger - ‬5 min walk - ‪Costa Coffee - ‬6 min walk - ‪McDonald's - ‬4 min walk - ‪Nando's - ‬4 min walk - ‪Nostrano Lounge - ‬3 min walk ## About this property ### Sunday London Staines-upon-Thames Heathrow T5 Hotel near Thames River Take advantage of a terrace, a garden, and dry cleaning/laundry services at Sunday London Staines-upon-Thames Heathrow T5. The on-site international cuisine restaurant, Riverside Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a business center. You'll also find perks like: - Continental breakfast (surcharge), self parking (surcharge), and a banquet hall - 1 meeting room, smoke-free premises, and a front-desk safe - Luggage storage and a 24-hour front desk Room features All 88 rooms offer comforts such as 24-hour room service, in addition to perks like free WiFi and safes. Extra amenities include: - Heating and portable fans - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and shower/tub combinations - 32-inch LCD TVs with premium channels - Free infant beds, coffee/tea makers, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/570400/570358/2e535845.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 5,769 reviews CA $137 CA $164 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=570358&PinnedHotelID=570358&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/73000000/72390000/72386100/72386009/ee53b42a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis budget London Heathrow Central Cranford - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 2,880 reviews CA $88 CA $106 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=72386009&PinnedHotelID=72386009&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/16800/16754/9df87123.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis London Heathrow Airport Heathrow Villages - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 2,935 reviews CA $90 CA $108 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=16754&PinnedHotelID=16754&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1720000/1717000/1716953/0a3016de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 4,025 reviews CA $121 CA $146 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1716953&PinnedHotelID=1716953&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/103000000/102770000/102760500/102760421/4ddc43a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Hotel London Heathrow Colnbrook - Free WiFi - Air conditioning - Breakfast available - Parking available 8.8 Excellent 825 reviews CA $82 CA $98 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=102760421&PinnedHotelID=102760421&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Double Room, 1 Double Bed with Sofa bed](https://images.trvl-media.com/lodging/15000000/14880000/14873500/14873418/737f9322.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles London Heathrow Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 3,088 reviews CA $98 CA $118 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=14873418&PinnedHotelID=14873418&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (GBP 16.50 per person)](https://images.trvl-media.com/lodging/1000000/890000/882800/882761/cfb339af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thistle London Heathrow Terminal 5 Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 2,859 reviews CA $95 CA $114 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=882761&PinnedHotelID=882761&HadPinnedHotel=true®ionId=-1&adults=2) ![International cuisine](https://images.trvl-media.com/lodging/115000000/114250000/114242100/114242085/d18ef147.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn Heathrow Airport Terminal 4 Heathrow Villages - Free WiFi - Restaurant - Breakfast available - Parking available 8.6 Excellent 700 reviews CA $79 CA $95 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=114242085&PinnedHotelID=114242085&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/23000000/22340000/22336100/22336089/9d5218c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express London Heathrow T4 by IHG Heathrow Villages - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 4,648 reviews CA $120 CA $144 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=22336089&PinnedHotelID=22336089&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/920000/917200/917123/00a38066.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn London Heathrow Airport T2 & T3 - Bath Road Heathrow Villages - Free WiFi - Restaurant - Breakfast available - Parking available 8.6 Excellent 1,104 reviews CA $82 CA $99 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=917123&PinnedHotelID=917123&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (GBP 10 per day) - Limited onsite parking ### Food and drink - Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15.95 per person - 2 bars/lounges - A restaurant ### Restaurants on site - Lounge Bar - Riverside Restaurant ### Family friendly - In-room crib - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center - Meeting room ### Outdoors - Garden - On a river - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 3 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Heating - Iron/ironing board - LED lighting - Phone - Portable fan - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM Contactless check-out available Late check-out subject to availability Late check-out fee: GBP 50 ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 25 per pet, per day Service animals are welcome, and are exempt from fees 1 total pets ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for GBP 10.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately GBP 15.95 per person - Self parking fee: GBP 10.00 per day - Pet fee: GBP 25 per pet, per day - Service animals are exempt from fees - Late check-out fee: GBP 50 (subject to availability) - Rollaway bed fee: GBP 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Staines-upon-Thames Mercure Hotel Staines-upon-Thames Mercure London Staines-upon-Thames Mercure London Staines-upon-Thames Hotel Mercure Staines-upon-Thames Mercure Staines-upon-Thames Hotel Staines-upon-Thames Hotel Accor Thames Hotel Staines Mercure Thames Lodge Staines Hotel Staines Mercure Thames Hotel Staines Staines Hotel Staines former Mercure hotel Mercure London Staines upon Thames Hotel Sunday London Staines-upon-Thames Heathrow T5 Hotel Sunday London Staines-upon-Thames Heathrow T5 Staines Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines ## Frequently asked questions ### Is Sunday London Staines-upon-Thames Heathrow T5 pet-friendly? > Yes, Sunday London Staines-upon-Thames Heathrow T5 allows pets (limit 1 total). There's a fee of GBP 25 per pet, per day. Service animals are exempt from fees. ### How much does it cost to stay at Sunday London Staines-upon-Thames Heathrow T5? > As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Sunday London Staines-upon-Thames Heathrow T5 on Nov 10, 2025 start from CA $84.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Staines-Hotels-Staines-Hotel.h16786.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Sunday London Staines-upon-Thames Heathrow T5? > Self parking is available for GBP 10.00 per day. Limited spots are available. ### What time is check-in at Sunday London Staines-upon-Thames Heathrow T5? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Sunday London Staines-upon-Thames Heathrow T5? > Check-out is at 11:30 AM. Late check-out is available for GBP 50 (subject to availability). ### Where is Sunday London Staines-upon-Thames Heathrow T5 located? > Located in Staines Town Centre, this hotel is steps from Thames Path and Thames River. Thorpe Park is 2.5 mi (4.1 km) away. Staines Station is 9 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sunday London Staines-upon-Thames Heathrow T5 Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 115 8 - Good 80 6 - Okay 39 4 - Poor 25 2 - Terrible 18 ### 8.2/10 Cleanliness ### 8.4/10 Staff & service ### 8.0/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Songshan Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff and great location right next to bus station ##### Songshan Stayed 1 night in Sep 2025 ### 8/10 Good #### Samuel Oct 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beds were very comfortable. Staff was extremely friendly and helpful. ##### Samuel Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Frank Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were all great with us our room was top class you could sit in the beer garden by the Thames and the shops were just a short walk away ##### Frank Stayed 1 night in Oct 2025 ### 8/10 Good #### Adedayo Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice place. ##### Adedayo Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### christine Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this place on the Thames very friendly staff and a wonderful buffet breakfast. Walking distance from shops and local pubs. A must visit if you are going to London Staines. ##### christine Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Nigel Sep 21, 2025 Liked: Amenities Superb value! ##### Nigel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Joy Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value ##### Joy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Margaret Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was absolutely amazing - super friendly and helpful. My room was clean and cozy, with such a beautiful view in the morning. Thank you for everything! ##### Margaret Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Stephen Jul 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Such good value for money given its location near Heathrow. Sitting on the banks of the Thames, it’s well worth a stay before flying. ##### Stephen Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Brett Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff very helpful, assisted with my bags and my elderly father ##### Brett Stayed 1 night in Jul 2025 ### 4/10 Poor #### Dirk Oct 20, 2025 Disliked: Staff & service, amenities, property conditions & facilities I guess at the end of the day you get what you pay for. ##### Dirk Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Paul Jul 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful people ##### Paul Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Tricia May 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A relaxing stay Lovely river view and balcony with seating and super comfy bed! Really therapeutic will return and highly recommend the hotel !! ![](https://a.travel-assets.com/ugc/hotel-reviews/d7382cfe-43c9-4bba-8d51-53042fac06d8-1746453030016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tricia Stayed 3 nights in May 2025 ### 10/10 Excellent #### Rachel Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good ##### Rachel Stayed 1 night in Oct 2025 ### 4/10 Poor #### Kenneth Raydon Aug 15, 2025 Disliked: Property conditions & facilities Would not ever go there again ##### Kenneth Raydon Stayed 1 night in Aug 2025 ### 6/10 Okay #### Yngve Apr 15, 2025 Liked: Staff & service Disliked: Property conditions & facilities #### Good service but boring hotel Very simple Mercure hotel in Staines. If you can, stay at the Swan across the river instead ##### Yngve Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Monesh Kumar Aug 16, 2025 Disliked: Cleanliness, amenities, property conditions & facilities I could hear everyone walking outside and room smell molded. They had a breakfast option but not for kids. ##### Monesh Kumar Stayed 1 night in Aug 2025 ### 6/10 Okay #### Mark Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel name and it's entrance isn't well identifiable. The local trains cross regularly over the Thames River just outside the hotel making it quite noisy at night if you're trying to sleep. There were also a lot of stairs to climb and a maze of turns (it appears this is due to combining two buildings via a connecting hallway) that required climbing stairs up to get to the second floor, then climbing back down another half-dozen steps to access your room second floor room. For mid October, the room was cold and never warmed up. It was also necessary to ask for a "second" bath towel at the front desk for a room booked for two individuals. ##### Mark Stayed 1 night in Oct 2025 ### 6/10 Okay #### Jaspar Aug 15, 2025 Liked: Cleanliness, staff & service Nice views. Rooms were okay. The only real issue we had was with the unbearable heat of the room. The rooms have no air con, and due to a boiler room on that floor blasting out heat (they'd left the door open to presumably stop it from having a meltdown), the room was notably hotter than outside on an already hot evening. It made it very difficult to sleep ##### Jaspar Stayed 2 nights in Aug 2025 ### 8/10 Good #### Ben May 13, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Good but need an elevator Convenient location for us. Nice view of the Thames. No elevator and not easy lugging suitcases up multiple stairs ##### Ben Stayed 1 night in May 2025 ### 10/10 Excellent #### Tina May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were extremely hospitable. And could not do enough to be helpful, polite and positive. I will definitely go back. ##### Tina Stayed 3 nights in Apr 2025 ### 8/10 Good #### John Dec 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to. ##### John Stayed 1 night in Dec 2024 ### 8/10 Good #### Laso May 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property itself was really nice and location was good as it is right next to the shopping centre which has everything. There is also a nice little walk you can do by the thames river. However you do have to pay for parking which I think should be included in the price. It is £10 per day. ##### Laso Stayed 2 nights in May 2025 ### 10/10 Excellent #### Katy Aug 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed over before a trip to LEGOland. Parking was onsite and cheap (£5 for 24 hours), the breakfast was delicious and the room was spacious and comfortable. ##### Katy Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Matthew Nov 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff were excellent. Extremely helpful ##### Matthew Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Glasgow Airport by IHG](https://www.expedia.ca/Paisley-Hotels-Holiday-Inn-Glasgow-Airport.h809324.Hotel-Information) > > [Holiday Inn Express Hamilton by IHG](https://www.expedia.ca/Hamilton-Hotels-Holiday-Inn-Express-Hamilton.h1889137.Hotel-Information) > > [Luxury Beach House Rental with Hot Tub, 30 meters to Beach](https://www.expedia.ca/Looe-Hotels-Luxury-Beach-House-Rental-With-Hot-Tub.h27313935.Hotel-Information) > > [Bonkle House](https://www.expedia.ca/Wishaw-Hotels-Bonkle-House.h15996183.Hotel-Information) > > [Sandman Signature London Gatwick Hotel](https://www.expedia.ca/Crawley-Hotels-Sandman-Signature-London-Gatwick-Hotel.h6579.Hotel-Information) > > [The Harlow Hotel By AccorHotels](https://www.expedia.ca/Harlow-Hotels-The-Harlow-Hotel-By-AccorHotels.h950.Hotel-Information) > > [Pinewood Lodge](https://www.expedia.ca/Ibstock-Hotels-Pinewood-Lodge.h17183221.Hotel-Information) > > [The Crown hotel](https://www.expedia.ca/Woodbridge-Hotels-The-Crown-Hotel.h520172.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Park Inn by Radisson Peterborough](https://www.expedia.ca/Peterborough-Hotels-Park-Inn-By-Radisson-Peterborough.h2254377.Hotel-Information) > > [The Pearl Hotel](https://www.expedia.ca/Peterborough-Hotels-The-Pearl-Hotel.h6335144.Hotel-Information) > > [The Manor House](https://www.expedia.ca/Scarborough-Hotels-The-Manor-House.h44509462.Hotel-Information) > > [Unique Luxury Escapes](https://www.expedia.ca/Diss-Hotels-Unique-Luxury-Escapes.h29745570.Hotel-Information) > > [Windermere Manor Hotel](https://www.expedia.ca/Windermere-Hotels-Windermere-Manor-Hotel.h22280374.Hotel-Information) > > [Travelodge Gatwick Airport Central](https://www.expedia.ca/Gatwick-Hotels-Travelodge-Gatwick-Airport-Central.h10160516.Hotel-Information) > > [Delta Hotels by Marriott Peterborough](https://www.expedia.ca/Peterborough-Hotels-Peterborough-Marriott-Hotel.h691233.Hotel-Information) > > [No Man's Fort](https://www.expedia.ca/Portsmouth-Hotels-No-Mans-Fort.h11536410.Hotel-Information) > > [Mercure Northampton](https://www.expedia.ca/Northampton-Hotels-Park-Inn-By-Radisson-Northampton-Town-Centre.h12543.Hotel-Information) > > [Novotel Milton Keynes](https://www.expedia.ca/Milton-Keynes-Hotels-Novotel-Milton-Keynes.h892420.Hotel-Information) > > [Beautiful Country Cottage private Indoor Swimming Pool ,Hot Tub, & Games room.](https://www.expedia.ca/Swindon-Hotels-Beautiful-Country-Cottage-Private-Indoor-Swimming-Pool.h34047025.Hotel-Information) > > [Hampton by Hilton Hamilton Park](https://www.expedia.ca/Hamilton-Hotels-Hampton-By-Hilton-Hamilton-Park.h33810078.Hotel-Information) > > [Holiday Inn Express Peterborough by IHG](https://www.expedia.ca/Peterborough-Hotels-Holiday-Inn-Express-Peterborough.h281577.Hotel-Information) > > [Days Inn by Wyndham Peterborough](https://www.expedia.ca/Peterborough-Hotels-Days-Inn-By-Wyndham-Peterborough.h2928593.Hotel-Information) > > [Heated indoor pool & spa, countryside holiday cottage near the beach & park](https://www.expedia.ca/Hastings-Hotels-Heated-Indoor-Pool-Spa.h18971402.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Lumley Castle Hotel](https://www.expedia.ca/Chester-Le-Street-Hotels-Lumley-Castle-Hotel.h175571.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.ca/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Pennyhill Park Hotel And Spa](https://www.expedia.ca/Bagshot-Hotels-Pennyhill-Park-Hotel-And-Spa.h517256.Hotel-Information) > > [Radisson BLU Hotel Durham](https://www.expedia.ca/Durham-Hotels-Radisson-BLU-Hotel-Durham.h2226171.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information)