Steigenberger Alsik - Hotel & Spa offers a peaceful retreat near cultural landmarks. Enjoy international cuisine at three restaurants, spa treatments, stunning terrace views, indoor/outdoor pools, bike rentals, and attentive staff for a refreshing experience.
Located in Sønderborg, Alsik Hotel & Spa is in the city center and on the waterfront. Alsion and Dybbol Mill are cultural highlights, and some of the area's popular attractions include Danfoss Universe and Universe Science Park. Sonderborg Castle and Dybbol Banke Battlefield are two other places to visit that come recommended. Visit our Sønderborg travel guide
Located close to Alsion and Dybbol Mill, Alsik Hotel & Spa provides a terrace, a coffee shop/cafe, and a hair salon. Indulge in a manicure/pedicure, a facial, and a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
An indoor pool and an outdoor pool
Bike rentals, an electric car charging station, and coffee/tea in the lobby
An elevator, concierge services, and luggage storage
Free newspapers, 10 meeting rooms, and a 24-hour front desk
Guest reviews give top marks for the helpful staff
Room features
All 190 rooms boast comforts such as heated floors and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
Heated floors, showers, and free toiletries
Wardrobes/closets, heated floors, and refrigerators
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
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1 building
19 floors
Banquet hall
Built in 2019
Fireplace in lobby
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Free toiletries
Hair dryer
Heated bathroom floor
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
49-inch flat-screen TV
Tablet computer
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Limited room service
Refrigerator
Restaurant dining guides
More
Air conditioning
Connecting rooms available
Desk
Heated floor
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Christmas Eve and New Year's Eve:
Bar/lounge
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of DKK 300 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Nearby parking fee: DKK 140 per day(328 ft away; open 24 hours)
Pet fee: DKK 300 per pet, per day
Service animals are exempt from fees
Pool fee: DKK 595
Spa fee: DKK 595
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Steigenberger Alsik & Spa
Steigenberger Alsik - Hotel & Spa Hotel
Steigenberger Alsik - Hotel & Spa Sønderborg
Steigenberger Alsik - Hotel & Spa Hotel Sønderborg
Alsik Hotel
Alsik Sønderborg
Alsik Hotel Sønderborg
Frequently asked questions
Does Alsik Hotel & Spa have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much does it cost to stay at Alsik Hotel & Spa?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Alsik Hotel & Spa on Mar 8, 2026 start from CA $370, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Alsik Hotel & Spa pet-friendly?
Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of DKK 300 per pet, per day. Service animals are exempt from fees.
What time is check-in at Alsik Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.
What time is check-out at Alsik Hotel & Spa?
Check-out is at 11:00 AM.
Where is Alsik Hotel & Spa located?
Located in the heart of Sønderborg, this spa hotel is within a 15-minute walk of Sonderborg Castle and Alsion. Dybbol Banke Battlefield and Dybbol Mill are also within 2 mi (3 km). Sønderborg Station is 13 minutes by foot.
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Reviews
Alsik Hotel & Spa Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
EXCELLENT HOTEL.....one of my favorites as I travel often for business and pleasure. Breakfast is awesone...dinner is wonderful but expensive. Great Spa attached...world class.
Astonishing view from the room. Very nice and spacious room. The bed was excellent.
Breakfast was good with a lot of high quality products. Only downside was the coffee- it was made with UHT milk - and Italian would never do that, they would use fresh milk.
We stayed for two nights over New Year’s Eve at the Alsik Spa Hotel, and overall we were very impressed with our stay.
The hotel itself is beautiful, modern, and extremely clean. From the moment we arrived, the staff at the reception were very friendly and welcoming. We had booked a Junior Suite with breakfast on the 8th floor, and it exceeded our expectations. The room was spacious, stylish, and impeccably maintained, and the view was fantastic – especially over New Year’s Eve, which made the stay even more special. Breakfast was excellent, and the overall service, room quality, and hotel atmosphere were outstanding. We would absolutely love to return.
The only real downside was the spa area. Even as hotel guests, access to the spa comes at an additional cost, which is quite high. Although hotel guests pay less than external visitors, a 3-hour spa slot costs over €40 per person, which is not insignificant. The spa itself is clean, modern, and very well equipped, so there is nothing to complain about in terms of facilities. However, at this price point, one naturally expects excellent service and hospitality.
Unfortunately, this is where our experience fell short. Some of the spa staff appeared unorganized and not particularly friendly, at times even a bit condescending. For example, after our spa visit, we simply asked for a fresh bathrobe to use in our room, as the spa bathrobe was completely soaked. Initially, we were told this would be charged extra, which we found ver
The hotel is beautifully situated close to the heart of Sønderborg, offering stunning views of the harbor and easy access to local attractions. The rooms are spacious and modern. As we traveled with our small dog, we incurred additional cleaning fees of 300 DKK per night, which is approximately 40 euros. We have stayed in many European hotels and have always paid between 8-15 euros max; therefore, the price is simply exorbitant. It was all the more annoying that, whenever we left the room with our dog, we informed the reception that the room service could come to clean. Unfortunately, this never worked directly, so our room was only cleaned during day trips every second day. In addition, it was inconvenient to always have to leave the wet food for the dog at the reception because of a missing minibar at the room; the staff helpful. Our room had a breathtaking view of the sea, which was a nice sight to wake up to each morning. Steigenberger has an array of nice amenities. Great is the Spa area; still, for the overall price we paid for two weeks it was a pity that the access to the pool was not included. Additionally, we were somewhat bothered that, on top of the 'normal' spa area costs, there are additional charges for the Nordic Spa area. For a hotel in this price range, a spa area should naturally be included in the overnight price. The dining experience at Steigenberger Alsik is very good and we would like to highlight the extraordinary breakfast buffet.
I didn't get the chance to stay here. I needed to move my stay one day and it couldn't be done and I didn't get any refund.
Johanna
Stayed 2 nights in Jun 2025
4/10 Poor
Rasmus
Apr 7, 2025
Disliked: Staff & service
Hmmm, boring and no soul
Hmmm, what to say - expectations were rather moderate, we did however arrive and with a version of expectations to be meet with a smile.
Alsik as a hotel is for the guest who wants cold, simple & conference look alike.
We are more in thw mindset of quality rather than quantity, we cannot recommend as it lacks personality and service minded staf.
Sehr schöner Aufenthalt- wir hatte. Ein Eckzimmer mit tollem Ausblick.
Die Betten waren allerdings mir persönlich zu weich und etwas durchgelegen.
Das Frühstück war absolute Spitze
Melanie
Stayed 2 nights in Oct 2025
10/10 Excellent
jens ulrik
Dec 5, 2025
Liked: Cleanliness, staff & service, amenities
godt hotel ;)
jens ulrik
Stayed 3 nights in Nov 2025
10/10 Excellent
monica
Dec 5, 2025
Liked: Cleanliness, staff & service, amenities
God og venlig betjening v indtjekning og udtjekning som gik hurtigt. Værelset var flot og behagelig seng.God beliggenhed.
monica
Stayed 3 nights in Dec 2025
8/10 Good
Dennis
Dec 3, 2025
Liked: Cleanliness, staff & service, amenities
Generelt flotte forhold. Godt udvalg til morgenmaden.
Et stort minus er det automatiske lys under sengene som tænder når man bevæger sig i nærheden. Det har aldrig været en god løsning og gør at man har sværere ved at falde i søvn, hvis man har vært oppe.
Venligt personale hele vejen rundt. Pæne værelser og faciliteter - dog havde en tidligere gæst siddet og klippet negle i sofaen !!
Ellers alt pænt og rent.