6/10 Okay
Ellie
Travelled with group
Jun 2, 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms too hot! We were a party of 10 staying in 5 twin rooms and all of us couldn’t sleep because the rooms were too warm. They’re centrally controlled to be 19C which you cannot lower. We managed to turn on some fans with the controls which helped a bit but those automatically shut off in the night. The duvets are too thick considering the temperature, the windows don’t open, and there are very thick mattress toppers which also compound the problem. If you struggle to sleep in any kind of heat then I strongly recommend not booking here!
I found the staff member at reception very patronising. He seemed determined to address me by my first name as many times as possible, doing it nearly every sentence. I don’t know if they’re trained to do this as a way of being more personable, but I found it really patronising and irritating.
The rooms were clean and spacious for the price. The foyer was nicely decorated. The rooms were quiet and parking was easy.
Ellie
Stayed 1 night in Jun 2024