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Reviews of ibis Budget Ambassador Seoul Dongdaemun

4 out of 5
ibis Budget Ambassador Seoul Dongdaemun
334 Toegyero, Jung Gu, Seoul, Seoul

Reviews

8.0

Very good

Rating 10 - Excellent. 254 out of 999 reviews" "
Rating 8 - Good. 535 out of 999 reviews" "
Rating 6 - Okay. 166 out of 999 reviews" "
Rating 4 - Poor. 33 out of 999 reviews" "
Rating 2 - Terrible. 11 out of 999 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

HO YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single visit to Seoul
In my opinion, the mattresses is too soft. The cover of the bed is not really clean. However overall is good and the location is convenient to visit Myeongdong or Seoul Station.MTR station just nearby the hotel, around 3 minutes walk. Shuttle bus to Incheon airport also just nearby tokyoInn hotel.
Stayed 1 night in Jan 2020
Response from HyunHo Kim on Jan 22, 2020
First of all, I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the facility. However We will try to improve guest service for comfortable staying. We look forward to welcoming you back to ibis budget Ambassador Seoul Dongdaemun in the near future, so that we may have more opportunities to create memorable and wonderful experiences for you! Sincerely, HyunHo KIM General Manager ibis budget Ambassador Seoul Dongdaemun

6/10 Okay

Huey-lan

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

WEEN LIAN

Liked: Staff & service
Disliked: Cleanliness
the room cleanliness can be improve
The room cleanliness can be improve, towel have some stain and the room have some small bugs!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Katsushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

JM, HK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenience, just few mins walk to 5 different subway lines. All the amenities are there except those disposable one, like toothbrush/tooth paste/hair conditioner. Only one cleansing liqiud for both shower and shampoo. Better to add either one. Also sauna not ready at 9am even during opening hours. But its absolutely worth already!
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019
Response from General Manager Richard Kim on May 8, 2019
Dear customer, It is always a pleasure to receive valuable feedback from our customers. We hope you had a pleasant stay with us and we hope that we can be of service to you again.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only the airport bus no. 6001 is no good, as I ,
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superb! The hotel was clean, and comfortable. I enjoyed my stay!
Stayed 1 night in Apr 2019
Response from General Manager Richard Kim on May 1, 2019
Dear customer, It is always a pleasure to receive valuable feedback from our customers. We hope you had a pleasant stay with us and we hope that we can be of service to you again.

8/10 Good

Kelvin

Liked: Property conditions & facilities, room comfort
Location is great with lots of shopping mall and eateries with walking distance. There is DIY washing machine and dryer. Water dispensing machine near lift. A little put off by the CSO when i request late check out during check in. Toilet ventilation can be improved. Else the stay is nice
Stayed 5 nights in Dec 2018

10/10 Excellent

Andrew, Penang, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location and friendly staffs. But the bed sheet need to change as well each time housekeeping. Staying 5 nights same bedsheet because same little stain for my entire staying there.
Stayed 5 nights in Dec 2018
Response from General Manager Suk Hwangbo on Dec 24, 2018
I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the cleaning service. However We will try to improve guest service for comfortable staying. We look forward to welcoming you back to ibis budget Ambassador Seoul Dongdaemun in the near future, so that we may have more opportunities to create memorable and wonderful experiences for you! Sincerely,

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
nice and value money, suitable for traveller who have limited budget
Stayed 4 nights in Dec 2018
Response from Suk Hwangbo General Manager on Dec 14, 2018
Greetings, Thank you for choosing Ibis Budget Ambassador Seoul Dongdaemun on this occasion. We hope that your stay was filled with good memories and we look forward to you staying with us again on your next trip. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2018
Response from Reservation Supervisor Judy JU on Oct 26, 2018
We very much appreciate your comments regarding your stay at the Ibis Budget Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Kerberos, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to many attractions and the metro. 24/7 shops are near by. Also a bus stop but I would recommend the metro. You will get a personal travel buddy on your room to figure out some places. It has an internet connection. You can also get some rabbit coupons at the registration. * Washing machine * Sauna * Sport Area You can book breakfast over expedia but it was cheaper at the hotel. Around 5500₩ (KWon) and at expedite around 7€ You will also find some restaurants and shopping Center near by. But I would recommend to go or drive to Insadong. A nice shopping street with handcrafted stuff and many site ways wuth traditionally restaurants. If we travel again, we will book the ibis Budget again. :)
Stayed 9 nights in Sep 2018
Response from ibis budget Seoul Dongdaemun on Oct 27, 2018
Dear Kerberos, We are very grateful you have chosen to spend your precious holiday time with our hotel. We are also very pleased to hear that you have had a comfortable and pleasant stay with us. The time you have spent with our staff has also been a memorable and positive experience for all of us. The feedback you have submitted is valuable to all our staff and we promise we will take it into consideration, to reward you with better service in the future. We hope that you will return to stay with Ibis Budget Ambassador Seoul Dongdaemun Hotel on your next trip. Thank you for choosing to stay with us once again and we hope to see you soon. Ibis budget Ambassador Seoul Dongdaemun

8/10 Good

Shyamali

Liked: Cleanliness, staff & service, property conditions & facilities
Solid budget choice
Tiny but clean, well-maintained room in a great neighborhood with good public transit connections. Well-thought-out public spaces (lobby, gym, sauna, even laundry) can be used to help share the limited space and give travel-mates privacy. We also had a gorgeous view of Seoul's glittering lights and distant mountains.
Stayed 7 nights in Sep 2018
Response from Reservation Supervisor Judy JU on Oct 3, 2018
Dear. Mr./ Ms Shyamali First of all, thank you so much for your kind review after staying in ibis budget Ambassador Seoul Dongdaemun! All of our team members are very happy to see your good comments on our service and product. Our team remembers you and your kindness too during your stay. Your comments certainly encouraged all of our team members to keep our standard of service. You will be always more than welcomed by all of our team members in the soonest future. Sincerely,

10/10 Excellent

SIOK FUN PANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean place. Good value for money. Definitely worth recommending. Have stayed four times, each time when I’m in Seoul
Stayed 5 nights in Sep 2018
Response from Reservation Supervisor Judy JU on Oct 8, 2018
First of all, thank you so much for your kind review after staying in ibis budget Ambassador Seoul Dongdaemun! All of our team members are very happy to see your good comments on our service and product. Our team remembers you and your kindness too during your stay. Your comments certainly encouraged all of our team members to keep our standard of service. You will be always more than welcomed by all of our team members in the soonest future. Sincerely,

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Meh.
Not worth what i paid. - No water given, fridge was useless, no toothbrush or shampoo, etc. which I am used to getting even at cheaper Seoul hotels. Shower wasn't great. I also hate this subway exit, lots of stairs no escalator or elevator. + Bed was soft, they gave you a cell phone?, room was quiet, staff was nice, room was clean, food near by Wouldn't stay again unless under 50,000₩
Stayed 2 nights in Aug 2018
Response from Suk Hwangbo General Manager on Aug 14, 2018
I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding Room amenities. We provide all in one shampoo which is mixed items shampoo and body cleanser. In case of toothbrush and tooth paste, ibis budget does not provide any disposable products for the environment issue. please consider this government policy. We look forward to welcoming you back to ibis budget Ambassador Seoul Dongdaemun in the near future, so that we may have more opportunities to create memorable and wonderful experiences for you! Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

BrendaKeong, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very nice! Location is good! But Hotel room air condition always automatic open and close, it make feel not really comfortable! And also really don’t like bathroom light, that is not really stylish, it make people dizzy!
Stayed 3 nights in Jun 2018

8/10 Good

Po Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Positive: Convenience location, great service, comfort room. Negative: Not enought light in the room and bathroom, dirty bed linen, no much food chooses for breakfast
Stayed 3 nights in May 2018
Response from ibis budget Ambassador Seoul Dongdaemun on Jun 4, 2018
Dear guest, First of all, I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the facility. However We will try to improve those services for comfortable staying. We look forward to welcoming you back to ibis budget Ambassador Seoul Dongdaemun in the near future, so that we may have more opportunities to create memorable and wonderful experiences for you! Sincerely, Suk Hwangbo General Manager ibis budget Ambassador Seoul Dongdaemun

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maria

Liked: Cleanliness, staff & service
Overall is good, clean, nice staff, location is
Response from Judy JU / Reservation Supervisor on Apr 12, 2018
We very much appreciate your comments regarding your stay at the Ibis Budget Ambassador Seoul Dongdaemun. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Okay

Doris, Singapore

Airport bus nearby.
Location is convenient. Noted that this is a budget hotel. Gym is very small.
Stayed 2 nights in Mar 2018
Response from Judy JU / Reservation Supervisor on Mar 31, 2018
We would like to express my sincere appreciation of sharing your valuable comments. It is always a pleasure to receive your feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Walter, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing friendly staff, excellent location
I had an amazing stay with my family, the hotel is wonderfully located near shopping areas and night retail therapy and lots of good places to eat especially the small local restaurant ran by 4 adorable Korean Aunties just beside the hotel entrance which serves Budget friendly and authentic Korean food. Kate Shin from the front office was very helpful and supportive and made our stay truly memorable. Big thanks to the GM as well for the warm hospitality. Will return to this hotel again.
Stayed 6 nights in Mar 2018
Response from ibis budget Ambassador Dongdaemun on Mar 28, 2018
Dear Mr. Walter First of all, thank you so much for your kind review after staying in ibis budget Ambassador Seoul Dongdaemun! All of our team members are very happy to see your good comments on our service and product. Our team remembers you and your kindness too during your stay. Your comments certainly encouraged all of our team members to keep our standard of service. You will be always more than welcomed by all of our team members in the soonest future. Sincerely, Suk Hwangbo General Manager

6/10 Okay

shirley, singapore

Disliked: Cleanliness
Room service / conditions
I chose a hotel instead of others becos I like to have room service daily. The room is small, I can accept as the price is reasonable and is convenient but towels and bedsheet are not changed daily even though I put at the stated place for changing and is not acceptable for me. Trash was not throw away even though I placed it beside the dustbin. Renovation work was done beside my room starting from 8am, as I booked for 8 days and their renovation should be way plan ahead, they should have given me a room that is not beside the going to renovate room or inform me ahead so that I will reconsider the booking . Water drainage was not good , it’s flooded before I can finished my bathe. So I don’t think I will go back for this hotel.
Stayed 8 nights in Jan 2018
Response from ibis budget Ambassador Seoul Dongdaemun on Jan 30, 2018
Dear shirley, First of all, I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the service. However We will try to improve guest service for comfortable staying. We look forward to welcoming you back to ibis budget Ambassador Seoul Dongdaemun in the near future, so that we may have more opportunities to create memorable and wonderful experiences for you! Sincerely, Suk Hwangbo General Manager ibis budget Ambassador Seoul Dongdaemun

6/10 Okay

juan

Liked: Room comfort
Disliked: Cleanliness
Average hotel
Average stay, not too clean
Stayed 4 nights in Jan 2018
Response from Judy JU / Reservation Team Leader on Jan 20, 2018
Thank you for your comments about Hotel and service. However we are very sorry about housekeeping service, you didn't meet your expectation. Please allow me to express my sincerest apologies. We will try to improve guest service for comfortable staying. We look forward to welcoming you back to ibis budget Ambassador Seoul Dongdaemun in the near future, so that we may have more opportunities to create memorable and wonderful experiences for you!

8/10 Good

Elias, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay .Very helpful & friendly Staff. Comfortable & clean hotel located near subway & airport shuttle bus. Efficient check in & check out. Convenience store eg 7- Eleven is available near hotel.
Stayed 7 nights in Dec 2017
Response from Judy JU / Reservation Team Leader on Jan 20, 2018
We very much appreciate your comments regarding your stay at the Ibis Budget Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable hotel located in the convenient area.
Stayed 2 nights in Dec 2017
Response from ibis budget Ambassador Seoul Dongdaemun on Dec 23, 2017
Dear guest, First of all, thank you so much for your kind review after staying in ibis budget Ambassador Seoul Dongdaemun! All of our team members are very happy to see your good comments on our service and product. Our team remembers you and your kindness too during your stay. Your comments certainly encouraged all of our team members to keep our standard of service. You will be always more than welcomed by all of our team members in the soonest future. Sincerely, Suk Hwangbo General Manager ibis budget Ambassador Seoul Dongdaemun

8/10 Good

Fumitaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Very convenient location and room is tidy.
Stayed 4 nights in Dec 2017
Response from Judy Ju Reservation on Dec 30, 2017
Dear Fumitaka, First of all, thank you so much for your kind review after staying in ibis budget Ambassador Seoul Dongdaemun! All of our team members are very happy to see your good comments on our service and product. Our team remembers you and your kindness too during your stay. Your comments certainly encouraged all of our team members to keep our standard of service. You will be always more than welcomed by all of our team members in the soonest future. Sincerely, Suk Hwangbo General Manager ibis budget Ambassador Seoul Dongdaemun

8/10 Good

Verified traveller

Liked: Staff & service
The room is so small but all necessities are included.
Stayed 4 nights in Jun 2017
Response from ibis budget Ambassador Seoul Dongdaemun on Jul 6, 2017
Dear Sir/Madam, Greetings from ibis budget Ambassador Seoul Dongdaemun! First of all, thank you for having chosen to stay with us and sharing your feedback. And, I am really sorry that the room size was not up to your expectations. Please be assured that your feedback is highly valuable for us and we will share your comment for consideration. Thank you once again for your review and I look forward to receiving you back another time. I wish you an excellent day !

8/10 Good

SER LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in shopping district.
Room is small but clean. Good location too!
Response from Judy Ju Reservation on Jun 9, 2017
Dear SER LIN, First of all, thank you so much for your kind review after staying in ibis budget Ambassador Seoul Dongdaemun! All of our team members are very happy to see your good comments on our service and product. Our team remembers you and your kindness too during your stay. Your comments certainly encouraged all of our team members to keep our standard of service. You will be always more than welcomed by all of our team members in the soonest future. Sincerely, Suk Hwangbo General Manager ibis budget Ambassador Seoul Dongdaemun

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small but comfortable.
The staff are friendly and helpful. Will come back again in the near future.
Response from ibis budget Ambassador Seoul Dongdaemun on May 24, 2017
Dear guest, We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Suk Hwangbo General Manager ibis budget Ambassador Seoul Dongdaemun

10/10 Excellent

Pang Siok Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great location. Staff very friendly and speak good English
Response from Judy Ju Reservation on May 11, 2017
Dear Pang Siok Fun, We very much appreciate your comments regarding your stay at the Ibis Budget Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suk Hwangbo General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
room was terribly small... shower area without door, a little bit embarrased if going with friends
Response from General Manager on Mar 7, 2017
Dear guest, First of all, I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding shower Room . As you mentioned , We will try to improve guest service for comfortable staying with shower Room. We look forward to welcoming you back to ibis budget Ambassador Seoul Dongdaemun in the near future, so that we may have more opportunities to create memorable and wonderful experiences for you! Sincerely, Suk Hwangbo General Manager

8/10 Good

Benson, HKG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel in down town
Very close to subway and easy to go to dongdagmong and myongdong!
Response from ibis budget Ambassador Seoul Dongdaemun on Feb 3, 2017
Dear Benson, We very much appreciate your comments regarding your stay at the ibis Budget Ambassador Seoul Dongdaemun. It is always a pleasure to receive guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suk Hwangbo General Manager

8/10 Good

Rage, manila

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel with excellent location
We had a great stay. The hotel is strategically located, with lots of restaurants, malls and subway stations nearby. The airport bus stop is just across the street which is the main reason why I chose this hotel. the only downside was the air con, it was not working during our stay. Although it's winter, it gets really hot inside the hotel room. Other than that, we love the hotel and will definitely choose this again when we go back to Seoul.
Response from Hwangbo, Suk on Dec 19, 2016
Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hwangbo, Suk General Manager ibis budget Ambassador Seoul Dongdaemun

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Dry inside room
Stuffy room we even can't breathe. The hotel location is the only advantage for travers I can recommend to stay there. Mostly under average
Response from ibis budget Ambassador Seoul Dongdaemun on Jan 14, 2017
Dear guest, Thank you for taking the time to tell us about your experience at the ibis Budget Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suk Hwangbo General Manager ibis budget Ambassador Seoul Dongdaemun

8/10 Good

Chi Wing

Liked: Cleanliness, staff & service, property conditions & facilities
After all this is the good budget kind of stay.
Good value for money with reasonable breakfast for good value. Unfortunately the air-conditioning is centrally control and locked and the room was hot with the west facing sun. Bed is set a bit high for storage under bed and could be inconvenience for shorter person.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good public bath
Good to use public bath, but close only midnight (I always come back to hotel nearly midnight, so I can use it only in the morning). It should be better if operating hours will be over the night and close in the morning, like japanese onsen.

8/10 Good

JJ, HONG KONG

Liked: Cleanliness, staff & service
Good location but the room is too small
No place for hanging clothes in bathroom, it is inconvenient for non-couple travellers
Response from ibis budget Seoul Dongdaemun on Nov 18, 2016
Dear JJ, We very much appreciate your comments regarding your stay at the Ibis Budget Ambassador Seoul Dongdaemun. It is always a pleasure to receive guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suk Hwangbo General Manager

10/10 Excellent

dftio, t

Liked: Staff & service, property conditions & facilities, room comfort
Good facilities
Take the airport bus if coming from airport. Subway is highly inconvenient with luggage, closes exit 4 at dongdaemun history and culture park. Ask for a high floor room facing N seoul tower, I only realised later. 10 min walk to the hub of dongdaemun. Room floors should be mopped and showers cleaned more thoroughly.
Response from ibis budget Seoul Dongdaemun on Nov 9, 2016
Dear dftio, We very much appreciate your comments regarding your stay at the Ibis Budget Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suk Hwangbo General Manager

8/10 Good

Verified traveller

Liked: Staff & service
Good location, Breakfast is OK, Shower box Is too
Response from ibis budget Ambassador Seoul Dongdaemun on Oct 31, 2016
Dear guest, Thank you for taking the time to tell us about your experience at the ibis Budget Seoul Dongdaemun. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies about breakfast. We will try to change with menu for the breakfast and improve food qualities. At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suk Hwangbo General Manager

8/10 Good

Chloe, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place for the price you pay
The room was compact and small - but within expectation. It's easy to fit 3 people in with the bunk bed! They have a free Sauna and Gym which was good to relax at the end of the day. Breakfast in the morning was awesome but would prefer more variety. The staffs were helpful and friendly which was always important to let us feel comfortable :)
Response from ibis budget Ambassador Seoul Dongdaemun on Oct 25, 2016
Dear Chloe, We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Suk Hwangbo General Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

2/10 Terrible

So Wan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommed when you are going as a family
In the first place, the room has an open area for shower. You have to remove your clothings openly before getting into the shower area. It is not possible to change inside the shower area because of its size. Once you step out of the shower area, you naked body can be seen by all. There is even a mirror reflecting that to the whole room. The mirror is parallel to the TV, meaning that, the other member in the room, while watching TV can see the reflection at the same time. Embarrassing, right? We booked a room for 3, but they simply put a bunk bed on a double bed and call it a room that fits 3. Being a budget hotel, the room is already not that big. Trying to squeeze one more person in the room will make it even worse. Do not forget that, with a third person, there will be an extra luggage. It also means no room for us to move around.

10/10 Excellent

Chuan Choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport shuttle across the road
Last stayed in Jan 2016 and now Sep 2016. Both experiences leave me very satisfied.
Response from General Manager on Oct 5, 2016
Dear guest, We would like to express my sincere appreciation of sharing your valuable comments. Especially, thank you very much for your second visit with us. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Suk Hwangbo General Manager

8/10 Good

yuen han

Liked: Staff & service, room comfort
hair will clog shower floor easily; slippers need clean hygienically; more tables needed; nice view
Response from General Manager on Oct 5, 2016
Dear guest, We very much appreciate your comments regarding your stay at the ibis Budget Ambassador Seoul Dongdaemun. I will share your comments with our team. I am very thank you that your comment about Hotel view. But I am very sorry about cleaning service. We will try to improve high quality cleaning service for the guest. and also we will change guest slippers soon as you mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suk Hwangbo General Manager