Title: Banyan Tree Sanya - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1942835&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Banyan Tree Sanya Poolside relaxation meets spa indulgence at this tranquil retreat where guests can unwind with refreshing drinks and rejuvenating treatments ## Photo gallery for Banyan Tree Sanya ![Interior entrance - Banyan Tree Sanya (Sanya)](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/1e63a731.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/026f87c9-4e29-4eeb-b365-f15c47ddcd9e-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lagoon Pool Villa - Banyan Tree Sanya (Sanya)](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/2163c83d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Banyan Tree Sanya (Sanya)](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/c8956851.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luhuitou Bay Front Pool Villa | Terrace/patio - Banyan Tree Sanya (Sanya)](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/6a16665b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Jiyang District, Banyan Tree Sanya combines luxury with natural beauty, offering a private beach and golf course. Enjoy hydrotherapy at the spa, savor Thai cuisine at two restaurants, or join activities like snorkeling, yoga, and volleyball. ## Reviews 8.6 Excellent ## Popular amenities - On private beach - Pool - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1942835&PinnedHotelID=1942835&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe lagoon Pool Villa ![Deluxe lagoon Pool Villa](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/d558c6f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe lagoon Pool Villa ### Highlights Yard Balcony or patio Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Refrigerator - 3337 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Luhuitou Two Bedroom Pool Villa ![Luhuitou Two Bedroom Pool Villa](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/80308d5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luhuitou Two Bedroom Pool Villa ### Highlights Yard Balcony or patio Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Refrigerator - 6168 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Large Twin Beds ### View all photos for Spa Sanctuary Pool Villa ![Spa Sanctuary Pool Villa](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/54e9c2ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Spa Sanctuary Pool Villa ### Highlights Yard Balcony or patio Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Refrigerator - 3940 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Lagoon Pool Villa ![Lagoon Pool Villa | Outdoor pool](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/3f4663f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lagoon Pool Villa ### Highlights Yard Balcony or patio Soundproofed Private pool Air conditioning Free cribs/infant beds Refrigerator HDTV - 2928 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Large Twin Beds ### View all photos for Luhuitou Bay Front Pool Villa ![Luhuitou Bay Front Pool Villa](https://images.trvl-media.com/lodging/2000000/1950000/1942900/1942835/3c3bbb50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luhuitou Bay Front Pool Villa ### Highlights Yard Balcony or patio Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Refrigerator - 3940 sq ft - 1 bedroom - Lagoon view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanya-Hotels-Banyan-Tree-Sanya.h1942835.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanya-Hotels-Banyan-Tree-Sanya.h1942835.Hotel-Information) ## About the area Located in Jiyang District, a neighborhood in Sanya, Banyan Tree Sanya is in the entertainment district and on a private beach. Jingrun Pearl Museum and Ganshiling Forest Park are cultural highlights, and some of the area's attractions include Sanya Dream Water Park and Ganshiling Tieleng. Discover the area's water adventures with kayaking, scuba diving, and water skiing nearby, or enjoy the great outdoors with hiking/biking trails. [Visit our Sanya travel guide](https://www.expedia.ca/Sanya.dx3346) [View more Resorts in Sanya](https://www.expedia.ca/Sanya-Resort-Hotels.d3346-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.22099%2C109.49596&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mt8aPf7K4_xt0fmyNDSj6Kfb8CI=) Luling Road No 6, Luhuitou Bay, Sanya, Hainan, 572000 ### What's nearby - Luhuitou Park \- 5 min walk \- 0.5 km - Dadong Sea \- 3 min drive \- 1.9 km - Dadonghai Beach \- 3 min drive \- 1.9 km - Sanya Bay \- 3 min drive \- 2.6 km - Yalong Bay \- 27 min drive \- 25.8 km ### Getting around - Sanya (SYX-Phoenix Intl.) - 35 min drive ### Restaurants - ‪KFC 肯德基 - ‬15 min walk - ‪Mediterraneo - ‬16 min walk - ‪Кафе Белый Медведь - ‬5 min drive - ‪Asian Village|亚洲风味 @ InterContinental Sanya Resort - ‬16 min walk - ‪Club InterContinental Lounge - ‬3 min drive ## About this property ### Banyan Tree Sanya Luxury family-friendly resort located in Jiyang District You can look forward to an adjacent golf course, a swim-up bar, and a poolside bar at Banyan Tree Sanya. With a private beach, beach massages, and a free beach shuttle, this resort is the perfect place to soak up some sun. Treat yourself to aromatherapy, a body scrub, or a facial at Banyan Tree Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Thai cuisine. The gym offers fitness classes and yoga classes; other things to do include hiking/biking, volleyball, and snorkeling. In addition to a rooftop terrace and a coffee shop/cafe, guests can connect to free in-room WiFi. Other perks include: - Free self parking - Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals - An indoor tennis court, express check-out, and express check-in Room features All guestrooms at Banyan Tree Sanya include comforts such as 24-hour room service and private pools, as well as thoughtful touches like air conditioning and bathrobes. More amenities include: - Childcare services and free infant beds - Bathrooms with rainfall showers and designer toiletries - 42-inch HDTVs with premium channels and DVD players - Private yards, refrigerators, and coffee/tea makers ## Similar properties ![Beach bar](https://images.trvl-media.com/lodging/17000000/16210000/16209700/16209666/e839f7af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Sanya EDITION Haitang District - Pool - Spa - Kids pool - Free WiFi 9.4 Exceptional 66 reviews CA $506 CA $687 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=16209666&PinnedHotelID=16209666&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4620000/4615600/4615566/d247bb88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Sanya Yalong Bay Resort Jiyang District - Pool - Spa - Kids pool - Waterslide 9.0 Wonderful 76 reviews CA $351 CA $410 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4615566&PinnedHotelID=4615566&HadPinnedHotel=true®ionId=-1&adults=2) ![2BR Ocean Front Villa](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881006/3284e54b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton Sanya, Yalong Bay Jiyang District - Pool - Spa - Kids pool - Parking included 8.8 Excellent 114 reviews CA $319 CA $372 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1881006&PinnedHotelID=1881006&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777651/w4570h3035x0y0-4315076d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mandarin Oriental, Sanya Jiyang District - On private beach - Pool - Spa - Pet friendly 9.2 Wonderful 92 reviews CA $401 CA $467 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=1777651&PinnedHotelID=1777651&HadPinnedHotel=true®ionId=-1&adults=2) ![Penthouse, 3 Bedrooms](https://images.trvl-media.com/lodging/92000000/91550000/91547700/91547643/36c9ea1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ascott Dadonghai Bay Sanya Jiyang District - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 3 reviews CA $199 CA $211 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=91547643&PinnedHotelID=91547643&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 2 Bedrooms (Poseidon Underwater) | Bathroom](https://images.trvl-media.com/lodging/21000000/20650000/20642300/20642244/d2d5f2b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlantis Sanya Haitang District - Pool - Spa - Kids pool - Waterslide 8.8 Excellent 214 reviews CA $391 CA $456 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=20642244&PinnedHotelID=20642244&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4110000/4101700/4101700/11fdf270.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Oceanview Sanya Bay Resort & Spa Tianya District - On private beach - Pool - Spa - Kids pool 8.6 Excellent 180 reviews CA $226 CA $264 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4101700&PinnedHotelID=4101700&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/7000000/6660000/6658200/6658125/bdbce579.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Sanya Haitang Bay Resort Haitang District - Pool - Spa - Free airport shuttle - Parking included 8.2 Very good 32 reviews CA $288 CA $336 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=6658125&PinnedHotelID=6658125&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/5000000/4260000/4259100/4259034/d420f7ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renaissance Sanya Haitang Bay Resort Haitang District - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 188 reviews CA $138 CA $161 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4259034&PinnedHotelID=4259034&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/19000000/18070000/18068300/18068272/0068f420.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Shanhaitian Resort Sanya, Autograph Collection Jiyang District - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 82 reviews CA $210 CA $244 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=18068272&PinnedHotelID=18068272&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free beach shuttle - Limo/town car service - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:30 AM to noon for a fee: CNY 260 for adults and CNY 130 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Coriander House - Ming Yue Restaurant ### Things to do - Arcade/game room - Billiards/pool table - Fitness classes - Free bicycle rentals - Full-service spa - Gym - Hiking/biking trails - Indoor tennis court - Library - Outdoor tennis court - Piano - Playground - Sauna - Snorkeling - Steam room - Tennis lessons - TV in common areas - Volleyball - Yoga classes ### Family friendly - Arcade/game room - DVD player - In-room babysitting (surcharge) - In-room crib - In-room refrigerator - Laundry facilities - Living room - Playground - Private pool - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference center - Meeting rooms ### Outdoors - Barbecue grill - Beach umbrellas - Garden - On a private beach - Picnic area - Rooftop terrace ### Full-service spa - 16 treatment rooms - Aromatherapy - Body scrubs - Facials - Hot/mineral springs - Hydrotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator (single-level property) ### More - 1 floor - Ballroom - Banquet hall - Built in 2008 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Deep soaking bathtub - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 42-inch flat-screen TV with premium digital channels - DVD player - Pay movies - Private pool ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Meal delivery service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Living room - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: noon Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 835 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 260 for adults and CNY 130 for children - Airport shuttle fee: CNY 390 per vehicle (one way) - Rollaway bed fee: CNY 835 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Banyan Tree Sanya Banyan Tree Sanya Resort Resort Sanya Sanya Resort Sanya Spa Spa Sanya Banyan Tree Hotel Sanya Banyan Tree Sanya Hainan Banyan Tree Sanya Hotel Sanya Banyan Tree Sanya Hainan Banyan Tree Hotel Sanya Banyan Tree Sanya Resort Spa Banyan Tree Sanya Sanya Banyan Tree Sanya Resort Banyan Tree Sanya Resort Sanya ## Frequently asked questions ### Is Banyan Tree Sanya pet-friendly? ### How much is parking? ### What time is check-in at Banyan Tree Sanya? ### What time is check-out at Banyan Tree Sanya? ### Does Banyan Tree Sanya provide a shuttle to the airport? ### Where is Banyan Tree Sanya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Banyan Tree Sanya Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Location ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 35 8 - Good 16 6 - Okay 9 4 - Poor 2 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Gianni Nov 29, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Villa on the Bay Lovely two day stay at the Villa in Sanya, away from any crowds and a nice beachfront mostly to ourselves. Breakfast was quite good even if dinner on-site was more average, but quite close to downtown Sanya so plenty of local dining options within easy reach. Very pleasant little retreat! ##### Gianni Stayed 2 nights in Nov 2019 ### 8/10 Good #### Sylvia Oct 8, 2019 Liked: Cleanliness, staff & service, room comfort Schönes Resort - etwas ausserhalb- und auch etwas in die Jahre gekommen. Strand - viele abgestorbene Korallen und Muscheln. Nicht geeignet zum barfusslaufen. Wasser sauber und warm - jedoch nicht sehr tief. ##### Sylvia Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller Sep 14, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful property Th property is located in a quiet neighborhood and is perfect for families and couples. I enjoyed the private pool and the outside bathtub. In the morning, you could hear birds which is refreshing. Staff is friendly and attentative. The beach is great as well although you cannot swim in it due to water conditions. I really enjoyed the stay. ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Verified traveller Sep 11, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend The property is quiet and beautifully maintained. Staying at the pool villa is dream-come-true and swimming under the moonlight is a quite unique experience. Staff is friendly and attentive. Wendy from the spa is exceptiaonal. Her neck and back massage at sunset just left a sweet touch to the whole experience. ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Verified traveller Oct 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 매우 훌륭 ##### Verified traveller Stayed 3 nights in Oct 2018 ### 10/10 Excellent #### TONG Oct 2, 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### 酒店环境位置很好,设施略旧,服务有瑕疵 整体感受非常好。酒店地理位置很好,离市区很近,自有海滩也非常漂亮。客房私密性很强,很安静,在酒店入住不会受打扰。但是房间设计不算合理,虽然别墅面积很大,但是很多区域其实极少会用到。房间设施比较旧,卫浴设备不好用。住了一晚豪华泳池别墅和一晚海景泳池别墅,房间基本一样,海景别墅也基本看不到海,但是视野开阔性会好很多。再到三亚还会选择这家酒店,不过住最基础的房型就好了,体验差距不大。 但是,整体中还是有一些瑕疵,9月24日下午办入住的女生工作交接中有严重的问题,导致第二天更换房间(两天订了两个房型)时酒店完全没有安排,等待酒店通知和打扫浪费了一两个小时时间。事后道歉极无诚意,居然是送了一个包含两个香蕉一个梨子的目测人民币不超过7元钱的果盘,而果盘其实每天正常都会有。事情不大,但是处理态度太令人生气,送果盘的补救方案简直匪夷所思。 其他工作人员服务都很好。 这次住了悦榕庄、丽思卡尔顿和保利瑰丽,综合看悦榕庄还是不错的,位置加分大于服务减分,所以下次还可能会选择这里,只是千万不要再碰到上次那个前台。 ##### TONG Stayed 1 night in Sep 2018 ### 4/10 Poor #### 小陳, 香港 Jul 5, 2018 Liked: Staff & service Disliked: Property conditions & facilities #### 很多設備破損如沐浴露瓶出水柄已斷 沒有更換新的 視頻號碼與列表所顯示的不符 列表80號後的視頻沒有 設備殘舊及壞掉,沒有更換新的。例如沐浴露瓶出水柄位已生铹及脫掉,沒有更換新的。視頻列表所顯視的視頻不正確,80多號以後我視頻是沒有的。我住的是家庭房,樓上樓下,電話不能從房間打通到另一房。 ##### 小陳 Stayed 4 nights in Jun 2018 ### 2/10 Terrible #### Verified traveller Jun 3, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Property was beautiful, and well maintained. However, the villa was very dated and not clean. The layout was strange. There was a weird smell in the rooms. A bit complicated to get a taxi if you don’t have a taxi app or know a taxi phone number. ##### Verified traveller Stayed 1 night in May 2018 ### 10/10 Excellent #### HYUNGJIN May 31, 2018 Liked: Staff & service, room comfort #### Best manager's perfect service. Definitely best resort when in Sanya. Especially excellent service from manager Spencer Yui made our memories more special. Higly recommend to stay in Banyan Sanya ##### HYUNGJIN Stayed 2 nights in May 2018 ### 10/10 Excellent #### MIN HYUN Apr 27, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 앞으로 반얀트리만 가려고 합니다 호텔이 약간 낡았지만, 그래도 관리 상태나 시설 자체는 정말 최고입니다. 여자친구와 정말 좋은 시간 보냈습니다. ##### MIN HYUN ### 10/10 Excellent #### RI, hong kong Jan 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay! We really enjoyed our stay in Banyantree Sanya with very relaxing atmosphere and friendly staff. Especially we do appreciate Peter’s support throughout our stay. Although it was not warm enough for swimming, it was great to take outdoor bathtub and jacuzzi under the moonlight. ##### RI Stayed 2 nights in Dec 2017 ### 8/10 Good #### Winnie Dec 26, 2017 Liked: Staff & service, room comfort #### 酒店硬件舊,服務很好 酒店的軟件不錯,員工服務態度十分好,不管是禮賓部服務員,到沙灘的工作人員有十分有禮貌。但硬件已經很陳舊,房間沒有晾衣架,泳衣不方便掛。 ##### Winnie Stayed 2 nights in Dec 2017 ### 8/10 Good #### m, hk Dec 20, 2017 Liked: Cleanliness, staff & service, room comfort #### 私人沙灘賞日落 很好的位置賞日落最佳不會太多人也有免費的茶點一一邊吃一邊舒適的賞日落一樂也。客房十分濶落私隱度高設備10分齊全也頗為清潔。服務員都很有禮貌殷勤招待服侍周到。是一間絕對入住的渡假酒店。 ##### m Stayed 3 nights in Dec 2017 ### 6/10 Okay #### Jorge Ignacio Dec 6, 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Nice hotel, poor service, NO English. The hotel is beautiful and had everything to be amazing. Nevertheless, the service was terrible. Probably 98% of the staff didn't speak English and from the remaining 2%, 1% did speak English but didn't speak Chinese. It was impossible to ask for an omelette with 2 eggs at breakfast as a point of reference. Staff would answer ¨yes yes yes¨ even though they actually didn't understand a word of what you were asking. In a hotel of this level, with this kind of pricing you cant forget about the service, its what makes a big part of the whole experience. ##### Jorge Ignacio Stayed 3 nights in Nov 2017 ### 6/10 Okay #### Aki Aug 21, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities #### 価格には見合わない。 とにかく古いです。建物も、内装も。ソファがカビ臭くて、離れは使えませんでした。ホテル内のレストランは気の利かなさがひどいですが、味は満足できました。中国語ができたので困りませんでしたが、英語はほとんどの人が通じません。 しかしながら、家についているプールは最高でした。すごくのんびりできて、非日常を味わえるのは間違いありません。朝ごはんのビュッフェのレベルは高かったです。 ##### Aki Stayed 3 nights in Aug 2017 ### 8/10 Good #### CHEN, TAIWAN Aug 18, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5星渡假飯店 三亞5星渡假飯店VILLA房間算中國難得純渡假形飯店, 但因是暑假客人有點多有吵餐廳也很多客人少了安靜渡假感. ##### CHEN Stayed 4 nights in Aug 2017 ### 10/10 Excellent #### XIAOJIA Apr 26, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 宁静的度假别墅酒店 酒店环境非常宁静,工作人员服务非常热情,别墅设计也很注重私密性,唯一不喜欢的就是所在区域,我不确定鹿回头算不算市区,但作为度假区域更喜欢亚龙湾。 ##### XIAOJIA ### 10/10 Excellent #### Marisa, Hong Kong Apr 18, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice view of the hotel Staff very nice, good view, a very comfortable place for relax ##### Marisa ### 10/10 Excellent #### Verified traveller Apr 10, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 最高の休暇 大変ゆったりした、最高の休暇が過ごせる施設です。部屋にプールがあり、十分な大きさなため、共有プールに出向くこともなかった。また、プライベートビーチもかなり良く、美しい景色に、完璧な設備で大変ゆったりできた。食事も問題なく美味しかったし、スタッフの対応も良かった。 ##### Verified traveller ### 10/10 Excellent #### Wing San Mar 30, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I very enjoy staying in Banyan Tree Sanya, their services is really good especially the front desk gave us lots of support. We got upgrade to the Deluxe Villa, the room is really nice and pool is big. Their food is good, much better then I expected. They are very caring to their guest, one day front desk called and ask how is my stay in hotel? is everything ok? and I just told him the bed is a bit soft cause my back is not so good. And they immediately arranged the staffs to add the wood board under my bed in order to make it harder. It really impress me. All their staff is very kind and polite. I really have a good time and will stay in Banyan tree again if I go to Sanya next time!!! ##### Wing San ### 8/10 Good #### MEI LIN catherine Nov 25, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 寧靜浪漫假期 Pool Villa 非常舒適及潔淨,有絕對私隱。整個resort非常寧靜,不會充滿旅客。 食物水準一般,露天餐廳的設施例如座椅不乾淨黏手。餐廳外的公眾洗手間的潔淨完全不合乎7星级resort的水準。 旅程最後一天,最令人失望是spa,房間有點舊的感覺,Therapist原來只有17歲,按摩水準可評為"good",按摩療程附送的cleansing facial令我氣憤,Therapist用力摔我的臉部,弄痛及弄醒我。療程完成後的靜心時間,Therapist竟然在我和先生面前收拾床單!給我喝止! 梘液盎是塞住,要把塞住的梘液弄出,才能按出梘液冼手。 這些情況在check-out 時都已告訴職員。 ##### MEI LIN catherine ### 10/10 Excellent #### Verified traveller Oct 12, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very quiet, private and relaxing! Spent long weekend here. Grounds are simply stunning and the villas are extremely private. The private pool is a great feature. The inside of the villa we were in was a little 'tired' looking however, very clean and comfortable. There was a constant drip from the AC vent in the ceiling in the bathroom which made the floor a bit slippery, but we just put the bath mat down to catch it. No big deal really. The food was delicious! The staff had a good understanding of English, we had no troubles at all making ourselves understood. On the whole it was a great weekend. Thoroughly enjoyed it and will probably return at some point. ##### Verified traveller ### 10/10 Excellent #### Verified traveller Sep 26, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 2 day stay @ Banyan tree Sanya A private retreat resort. Surrounded by natural vegetation and a exclusive private beach. The room is spacious and the room was scented with sandal wood incense. Not to mention there is a private pool with a outdoor hot water spa tub. There is a seperate living space connected to the bedroom via a walkway giving privacy for 2 different activities. Every morning you are likely to be awaken by calls of nature. A recommended resort for enjoying private and quite rest from the bustling city life ##### Verified traveller ### 10/10 Excellent #### Elodie Sep 23, 2016 Liked: Cleanliness, staff & service, room comfort #### Relaxing and quiet getaway Great weekend getaway. ##### Elodie ### 6/10 Okay #### Verified traveller Aug 16, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Service is good but breakfast is really bad Everything was good except the breakfast ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) > > [Hotel Riu Palace Macao - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Riu-Palace-Macao-Adults-Only-All-Inclusive.h534131.Hotel-Information) > > [All Inclusive Resorts and Hotels in Peru](https://www.expedia.ca/Destinations-In-Peru-All-Inclusive-Hotel.0-0-d144-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Dubai Emirate](https://www.expedia.ca/Destinations-In-Dubai-Emirate.d1079.Hotel-Destinations) > > [Hotels in Lunenburg](https://www.expedia.ca/Lunenburg-Hotels.d6058263.Travel-Guide-Hotels) > > [Microtel Inn & Suites by Wyndham Sault Ste. 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