Title: Ann’s Volcanic Motel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6048125&destination=Rotorua%2C+Bay+of+Plenty+Region%2C+New+Zealand&selected=8681920&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ann’s Volcanic Motel Travelers find a peaceful garden retreat near the Polynesian Spa, where they can relax in the spa tub while staying connected with complimentary WiFi ## Photo gallery for Ann’s Volcanic Motel ![Terrace/patio - Ann’s Volcanic Motel (Rotorua)](https://images.trvl-media.com/lodging/9000000/8690000/8682000/8681920/58abffe9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 Bedroom, Accessible | Living area - Ann’s Volcanic Motel (Rotorua)](https://images.trvl-media.com/lodging/9000000/8690000/8682000/8681920/0caf9de8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Ann’s Volcanic Motel (Rotorua)](https://images.trvl-media.com/lodging/9000000/8690000/8682000/8681920/7c7a4c57.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Studio, Patio | In-room dining - Ann’s Volcanic Motel (Rotorua)](https://images.trvl-media.com/lodging/9000000/8690000/8682000/8681920/95251249.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite, 2 Bedrooms, Jetted Tub - Ann’s Volcanic Motel (Rotorua)](https://images.trvl-media.com/lodging/9000000/8690000/8682000/8681920/359f922f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ann's Volcanic Motel offers a tranquil atmosphere that guests consistently praise. The property features a soothing garden where visitors can unwind, plus a spa tub for relaxation after exploring. Free in-room WiFi keeps everyone connected while enjoying this peaceful setting. ## Reviews 7.6 Good ## Popular amenities - Hot tub - Spa - Parking included - Free WiFi - Air conditioning - Breakfast available ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=8681920&PinnedHotelID=8681920&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=8681920&PinnedHotelID=8681920&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=8681920&PinnedHotelID=8681920&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=8681920&PinnedHotelID=8681920&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8681920&PinnedHotelID=8681920&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8681920&PinnedHotelID=8681920&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8681920&PinnedHotelID=8681920&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8681920&PinnedHotelID=8681920&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Classic Studio, Patio ![Blackout drapes, soundproofing, cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/9000000/8690000/8682000/8681920/4828d077.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Studio, Patio - 355 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### View all photos for Suite, 1 Bedroom, Accessible ![Suite, 1 Bedroom, Accessible](https://images.trvl-media.com/lodging/9000000/8690000/8682000/8681920/d37e5f60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Accessible - 645 sq ft - 1 bedroom - Sleeps 5 - 2 Queen Beds and 1 Twin Bed ### View all photos for Executive Studio, Kitchenette ![Blackout drapes, soundproofing, cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/9000000/8690000/8682000/8681920/4828d077.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio, Kitchenette - 355 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### View all photos for Deluxe Suite, 1 Bedroom, Jetted Tub ![Deluxe Suite, 1 Bedroom, Jetted Tub | In-room dining](https://images.trvl-media.com/lodging/9000000/8690000/8682000/8681920/0fbf7897.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom, Jetted Tub - 646 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Family Suite, 2 Bedrooms, Jetted Tub ![Family Suite, 2 Bedrooms, Jetted Tub | In-room dining](https://images.trvl-media.com/lodging/9000000/8690000/8682000/8681920/77b7b2d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms, Jetted Tub - 968 sq ft - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Twin Bed ### View all photos for Standard Room, 2 Bedrooms, Accessible ![Standard Room, 2 Bedrooms, Accessible](https://images.trvl-media.com/lodging/9000000/8690000/8682000/8681920/0b68fa17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Bedrooms, Accessible - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Twin Bed ### View all photos for Deluxe Suite, 2 Bedrooms ![Blackout drapes, soundproofing, cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/9000000/8690000/8682000/8681920/1c542ecb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Bedrooms - 2 bedrooms - Sleeps 5 - 2 Double Beds and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Anns-Volcanic-Motel.h8681920.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Anns-Volcanic-Motel.h8681920.Hotel-Information) ## About the area Located in Victoria neighborhood, Ann’s Volcanic Motel is connected to a shopping center. Skyline Rotorua and Springfield Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Rotorua Central Mall and Rotorua Night Market. Waimangu Cauldron and Lakes Performing Arts Centre are also worth visiting. Spend some time exploring the area's activities, including golfing. [Visit our Rotorua travel guide](https://www.expedia.ca/Rotorua.dx6048125) [View more Motels in Rotorua](https://www.expedia.ca/Rotorua-Motels.d6048125-aaMotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.14456%2C176.24199&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=a-rAx-yoKcSHthbeGP8Ttn25Ocw=) 107 Malfroy Road, Rotorua, 3010 ### What's nearby - ![Kuirau Park](https://images.trvl-media.com/place/6108100/98a65065-5339-4fed-98f0-e1cbe4bdb12e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kuirau Park 11 min walk \- 1.0 km - ![Tamaki Maori Village](https://images.trvl-media.com/place/6048125/db969533-3267-4563-b042-8d58fe787fa7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tamaki Maori Village 19 min walk \- 1.7 km - ![Polynesian Spa](https://images.trvl-media.com/place/6108090/7dcc835d-d3bf-4b0d-a95e-6b3666a422cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Polynesian Spa 2 min drive \- 1.8 km - ![Eat Street](https://images.trvl-media.com/place/553248635754896551/a157f57e-fa78-46ea-828f-8c88fb250f81.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Eat Street 3 min drive \- 1.8 km - Rotorua Central Mall 10 min walk \- 0.8 km ### Getting around - Rotorua (ROT-Rotorua Regional) 13 min drive ### Restaurants - Columbus Coffee Mega Café 12 min walk - McDonald's 18 min walk - Thai Central Restaurant Rotorua 17 min walk - Delhi Hut 10 min walk - Pantry D'or 17 min walk ## About this property ### Ann’s Volcanic Motel Motel near Skyline Rotorua Take advantage of a terrace, a garden, and a hot tub at Ann’s Volcanic Motel. Guests can connect to free in-room WiFi. Other perks at this motel include: - Free self parking - Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises - Tour/ticket assistance, barbecue grills, and luggage storage Room features All guestrooms at Ann’s Volcanic Motel have thoughtful touches such as furnished patios and air conditioning, as well as amenities like free WiFi and sound-insulated walls. Other amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with digital channels - Private yards, refrigerators, and cribs/infant beds ## Similar properties ![Superior Two Queen Room](https://images.trvl-media.com/lodging/105000000/104230000/104227100/104227048/d0d8edc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marsden Stay Rotorua Glenholme - Pool - Parking included - Free WiFi 7.6 Good 334 reviews CA $64 CA $73 total includes taxes & fees Apr 21 - Apr 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=104227048&PinnedHotelID=104227048&HadPinnedHotel=true®ionId=-1&adults=2) ![2 Bedrooms Downstairs | Terrace/patio](https://images.trvl-media.com/lodging/1000000/800000/796100/796072/3881a1ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fenton Court Motel Glenholme - Parking included - Free WiFi - Laundry - Housekeeping 8.4 Very good 395 reviews CA $101 CA $116 total includes taxes & fees Apr 30 - May 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-30&endDate=2026-05-01&selected=796072&PinnedHotelID=796072&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio | Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/14000/13938/45481bd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ripple Rotorua Fairy Springs - 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Area shuttle (surcharge) - Free self parking on site ### Food and drink - Breakfast available for a fee: NZD 10 per person ### Things to do - Hot tub ### Family friendly - Crib (surcharge) - In-room refrigerator - Soundproofed rooms ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Spa - Spa services ### Accessibility - No elevator ### More - 1 floor - Built in 1997 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Crib (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 7 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 9:00 AM - 7:00 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cribs (infant beds) are available for NZD 10.0 per night ### Property payment types ## Important information ### Optional extras - Breakfast fee: approximately NZD 10 per person - Airport shuttle fee: NZD 20 per person (roundtrip) - Crib (infant bed) fee: NZD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Ann’s Volcanic Motel Ann’s Volcanic Motel Rotorua Ann’s Volcanic Rotorua Ann’s Volcanic Motel Motel Ann’s Volcanic Motel Rotorua Ann’s Volcanic Motel Motel Rotorua ## Frequently asked questions ### Is Ann’s Volcanic Motel pet-friendly? ### How much is parking? ### What time is check-in at Ann’s Volcanic Motel? ### What time is check-out at Ann’s Volcanic Motel? ### Does Ann’s Volcanic Motel provide a shuttle to the airport? ### Where is Ann’s Volcanic Motel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ann’s Volcanic Motel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.2 Location ### 7.8 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 58 8 - Good 45 6 - Okay 28 4 - Poor 19 2 - Terrible 13 ## Reviews Verified ### 8/10 Good #### Rolf Nov 22, 2018 Die Zimmer waren großzügig und sauber. Samuell der Motel Manager war freundlich und hilfsbereit. Der Außenbereich ließ zu wünschen übrig. ##### Rolf Stayed 5 nights in Nov 2018 Verified ### 8/10 Good #### Amanda Oct 14, 2018 Liked: Cleanliness, staff & service, room comfort #### Comfortable Stay Location was great, rooms were in need of some updated decor but still comfortable enough. Enjoyed having our own spa. Beds were comfortable. Great service from front of house staff. Felt it was a bit overpriced for the quality of the room but I guess the bonus of your own personal spa makes up for it. ##### Amanda Stayed 3 nights in Oct 2018 Verified ### 6/10 Okay #### Verified traveller Jul 25, 2018 Disliked: Cleanliness, property conditions & facilities #### Not as expected Dirty sink, dirty lightshades, stains on carpet, stains on bedding. Beds feel about 10years too old and need replacing. Old sticky plaster out by the spa bath. Outside table looks like it's been picked up at a roadside collection. Caused a bit of smoke whilst cooking and smoke alarms don't work. Door handle feels like it's going to fall off. Nit the worst but wouldn't go back. ##### Verified traveller Stayed 2 nights in Jul 2018 Verified ### 2/10 Terrible #### Michele Jul 25, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Old and Shabby I arrived late (it was dark), and before I even drove in, I thought it looked very old and tired. If the company hadn't prepaid, I would have gone elsewhere. The room was very old and mismatched. 2 x Bar stools, 1 red plastic and 1 with animal print covering (and a hole in it). Only 1 x stained coffee cup in the room and 4 different glasses, no matching plates, no matching cutlery. The words that came to mind were very tacky and old. The TV was so small, I couldn't watch it without my reading glasses on. The bathroom had mouldy windowsills, rusty shower pipes and not very pleasant at all. Although I had the heat pump on 30 degrees, I couldn't feel any heat coming out of it (it's so old it probably needs replacing). The curtains were faded and needed some TLC. All in all, not a very pleasant room. ##### Michele Stayed 1 night in Jul 2018 Verified ### 10/10 Excellent #### Verified traveller Jul 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place for a family. Nice little courtyard. Kids loved the spa pool. Very quiet at night. ##### Verified traveller Stayed 1 night in Jun 2018 Verified ### 10/10 Excellent #### Verified traveller May 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing,clean&convenient ##### Verified traveller Stayed 1 night in May 2018 Verified ### 8/10 Good #### Steven Apr 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Manage to handle my late arrival with style ##### Steven Verified ### 4/10 Poor #### Bruce Mar 6, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dump!!!!!!! The place was a dump. No service at all. Stayed 2 nights and fought fly's and bugs the whole time. Bed was very bad. No utensils or bowls. No I'd never stay there again ##### Bruce Stayed 2 nights in Mar 2018 Verified ### 8/10 Good #### yvette Mar 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice private motel Nicely tucked away from the busy main road. Staff very friendly not nosey parkers at all. Excellent private courtyard with relaxing spa. ##### yvette Stayed 1 night in Mar 2018 Verified ### 6/10 Okay #### Rups Feb 23, 2018 Liked: Cleanliness, staff & service Good location. Needs updating as felt a bit old and tired. ##### Rups Stayed 2 nights in Feb 2018 Verified ### 6/10 Okay #### Theresa Feb 14, 2018 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Stay was good although court yard had weeds growing out of paths.no provisions for outdoor smoking which meant no ash trays or covered areas to stand out of rain ##### Theresa Stayed 2 nights in Feb 2018 Verified ### 4/10 Poor #### Chris Feb 9, 2018 Liked: Staff & service Disliked: Property conditions & facilities #### Facility is tired, but staff were helpful My stay was disappointing overall. The facility is looking pretty tired and the room was basic, though it was clean and tidy and the bed was reasonably comfortable. Internet was down while I was there (though I understand this was Vodafone's fault not the motel's) and the washing machine doesn't wash or rinse properly. The staff, however, were excellent - they gave me a discount and let me leave two days early with a refund despite a fully prepaid booking. They also posted some shorts to me that I left behind, which I very much appreciated. ##### Chris Stayed 5 nights in Jan 2018 Verified ### 10/10 Excellent #### Walter Jan 30, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cosey little Motel with everything you need. Spent one night here and everything was just what we expected: Cosey, quiet and a nice atmosphere. One thing to note: if you get a room with a spa, it needs filling up (which we didn’t expect) so plan ahead and fill it up an hour before you want to use it. ##### Walter Stayed 1 night in Jan 2018 Verified ### 10/10 Excellent #### SANG HOE Jan 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 공간이 넓고, 교통이 편리하였으며, 관리자가 매우 친절했습니다. 공간이 넓고, 교통이 편리하였으며, 관리자가 매우 친절했습니다. ##### SANG HOE Stayed 3 nights in Jan 2018 Verified ### 4/10 Poor #### Verified traveller Jan 23, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort run down motel considering the proce at 170 a night.... ##### Verified traveller Stayed 3 nights in Jan 2018 Verified ### 2/10 Terrible #### BJ Jan 21, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice if your a prostitute The "executive suite" did not live up to its billing, I think the photo of the room was taken many many years and possibly a owner or two ago. My suggestion to the owner is ...sell...sell..sell. This way new clients will actually get a fair deal and a liveable place to stay. The shower pole was coming off the wall and the drain was blocked...I had a quick look but the amount of other peoples hair in the drain scared me off a repair job. I don't think the people next door ( a lady of the night gauging by the foot traffic throughout the night) would have appreciated the water flowing from the wall by the shower coming through into their bathroom. A quick spray around with air freshener before the punters turn up only lasts about a half an hour before the stench of mould and cigarette smoke returns. It was pleasing to see that the used toilet paper that was wrapped around the toilet brush was not encrusted with the previous punters excrement...tho I didn't get too close to actually confirm this. ##### BJ Stayed 1 night in Jan 2018 Verified ### 2/10 Terrible #### Verified traveller Dec 29, 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Not happy Was a mix up with room so the kids shared a single and we were compensated for that which is fine. Room slept 3 but only have 2 of everything- towels cups plates etc. Mold in bathroom and generally unclean in bathroom. Pretty disappointing Was a cheap room so expect basic but this was just yuck. ##### Verified traveller Stayed 1 night in Dec 2017 Verified ### 2/10 Terrible #### Ahsan Dec 22, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### it was the worst experience of my life It was worst experience of my life in a hotel ##### Ahsan Stayed 2 nights in Dec 2017 Verified ### 8/10 Good #### Nicola Dec 10, 2017 Liked: Cleanliness, staff & service #### Excellent stay We had an excellent 2 night stay - we were not due to arrive until late in the evening and the manager had phoned us to let us know that reception would be closed, but they would leave the key under the door of our unit. Excellent service. Upon arrival we didn't have enough towels, and the single bed base was broken, but they fixed this the next morning and delivered more towels. Overall a great location near Rotorua High School (where we had a graduation function) and Room 1 & 1A was perfect for our family of 5\. Particularly enjoyed the private outdoor courtyard out the back. ##### Nicola Stayed 2 nights in Dec 2017 Verified ### 2/10 Terrible #### Verified traveller Dec 4, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### They rang me the day before and asked me to cancel They rang me the day before I was due to stay and asked me to cancel as they had not received my booking. I was offered no help to find another room elsewhere and Rotorua was very busy that weekend. I found the staff quite rude and very unhelpful. ##### Verified traveller Stayed 1 night in Dec 2017 Verified ### 10/10 Excellent #### Swapnil Bhate Nov 8, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### fantastic place for family very nice location, close to city and gondola, owner of the property Ms Katrina gifted me bottle of wine for my birthday and their manager Winnie was very helpful throughput our stay. will visit again ##### Swapnil Bhate Stayed 3 nights in Oct 2017 Verified ### 10/10 Excellent #### tee Sep 23, 2017 Liked: Staff & service, property conditions & facilities, room comfort #### Spa with every room was a nice touch My partner and I enjoyed our stay, we booked for 4 nights. We chose this room because of the private spa and how cheap it was. Eventhough there were a lot of bad reviews we settled for the spa and hoped for the best. The staff was very helpful, gave us a tour of the room first, explained everything and what Rotorua had to offer (activities) and made sure we felt comfortable. The spa was nice you fill it up like a bath tub and can adjust the temperature and if you want bubbles or not. The master bedroom is actually in the sitting room and the TV was closer to the back door, so not in reach for the wifi which sucked because we weren't able to use our chromecast. Plus the TV was on a really low table, higher table would have been nice to lie down to. Curtains were really dusty and dirty also shower had a little bit of mound on edges. Really tiny fridge so had to buy food daily and backyard could've been more better maintained with all the grass growing in different cracks of the concrete. All beds had electric blankets so that was a nice touch after being in the spa. 2min drive from everything, it was litterly in the middle of everything. You get your own private parking infront of the room and the area is very quiet. Out of 10 I'd give it an 8.5 we did very much enjoy our stay overall. ##### tee Stayed 4 nights in Sep 2017 Verified ### 6/10 Okay #### Maria Jul 13, 2017 Liked: Room comfort Disliked: Staff & service #### チェックイン チェックインする際にフロントの方が電話をしていたのでしばらく待っていました。他の言語だったので何を言っていたか、あんまりわからないですが、私用で話をしてる様な感じでした。何も言われないまま15分が経ち、あと何分くらい待てばいいの？と聞くと、今電話中だから、2分待ってと言われ、そのまま40分程待ちました。 こちらの怒りの雰囲気をきにせず話したまんま。 何をしても無視。客を優先するべきでは？と思います。 ##### Maria Stayed 2 nights in Jul 2017 Verified ### 6/10 Okay #### louise Jun 3, 2017 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Dated and uncomfortable bed Unfortunately the property is very dated and the bed exceptionally uncomfortable. That being said, very clean and tidy with extremely helpful staff. If you're looking for a cheap place to stay its fine, little bit out of the way if you don't have a car. ##### louise Stayed 3 nights in May 2017 Verified ### 4/10 Poor #### Verified traveller May 31, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not the same! Stayed at Ann's about 8 years or so ago and loved it, was disappointed by new management not the same place, painting the walls does not make it new. Fittings need up dating and some furniture broken, miss mash if kitchen utensils. Service could be brushed up, no one at reception on checking out, dropped key in box. Would take a lot to get me back. ##### Verified traveller Stayed 2 nights in May 2017 ### Expedia's Latest Trends ### Hotels > - [Tasman Holiday Parks - Papamoa Beach](https://www.expedia.ca/Tauranga-Hotels-Papamoa-Beach-Resort.h9629513.Hotel-Information) > - [Selectum Luxury Resort](https://www.expedia.ca/Belek-Hotels-Selectum-Luxury-Resort.h17669788.Hotel-Information) > - [Gateway International Motel](https://www.expedia.ca/Rotorua-Hotels-Gateway-International-Motel.h9327841.Hotel-Information) > - [Teemo's Retreat](https://www.expedia.ca/Rotorua-Hotels-Beautiful-Family-Home-Teemos-Retreat.h96971196.Hotel-Information) > - [marriotthotelsresorts Hotels in Phoenix](https://www.expedia.ca/Phoenix-Hotels-Marriott-Hotels-Resorts.0-0-d178298--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > - [The Shed Retreat | Rural Getaway | Cedar Hot Tub](https://www.expedia.ca/Rotorua-Hotels-The-Shed-Retreat-Summ.h106182630.Hotel-Information) > - [All Inclusive Resorts and Hotels in Horizon Village](https://www.expedia.ca/Horizon-Village-North-Fort-Myers-Hotels-All-Inclusive-Hotel.0-n553248635976479716-0-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > - [Romantic Hotels in Calgary](https://www.expedia.ca/Calgary-Hotels-Romantic-Hotel.0-0-d178245-tRomanticHotel.Travel-Guide-Filter-Hotels) > - [Hugo & Carter's Backpackers & Motel](https://www.expedia.ca/Tauranga-Hotels-Hugo-Carters-Backpackers-Motel.h41182192.Hotel-Information) > - [Penthouse Apartment 502 in The Atrium](https://www.expedia.ca/Tauranga-Hotels-Penthouse-Apartment-502-In-The-Atrium.h17832410.Hotel-Information) > - [Cabin Rentals West Yellowstone](https://www.expedia.ca/West-Yellowstone-Cabins.d3846-aaCabins.Travel-Guide-Accommodation) > - [Cheap Hotels in Markham](https://www.expedia.ca/Markham-Hotels-Cheap-Hotels.0-0-d10353-tCheapHotels.Travel-Guide-Filter-Hotels) > - [Arawa Park Hotel](https://www.expedia.ca/Rotorua-Hotels-Rydges-Rotorua.h69569.Hotel-Information) > - [Alpin Motel & Conference Centre](https://www.expedia.ca/Rotorua-Hotels-Alpin-Motel-Conference-Centre.h7105518.Hotel-Information) > - [Hotels in San Miguel de Allende](https://www.expedia.ca/San-Miguel-De-Allende-Hotels.d9796.Travel-Guide-Hotels) > - [Hotels in Brighton](https://www.expedia.ca/Brighton-Hotels.d6046944.Travel-Guide-Hotels) > - [1161 Twin Oak Court](https://www.expedia.ca/Naples-Hotels-1161-Twin-Oak-Court.h35728611.Hotel-Information) > - [Colonial Court Motor Inn](https://www.expedia.ca/Tauranga-Hotels-Colonial-Court-Motor-Inn.h15545470.Hotel-Information) > - [Aura Accommodation](https://www.expedia.ca/Rotorua-Hotels-Aura-Accommodation.h9628936.Hotel-Information) > - [Mount Backpackers](https://www.expedia.ca/Tauranga-Hotels-Mount-Backpackers.h9625607.Hotel-Information) > - [Hotels in Mazatlán](https://www.expedia.ca/Mazatlan-Hotels.d180011.Travel-Guide-Hotels) ### Flights > - [Flights from Arlington (DCA) to SeaTac (SEA)](https://www.expedia.ca/lp/flights/dca/sea/washington-to-seattle) ### Cars > - [Car rentals in Edmonton](https://www.expedia.ca/Car-Rentals-In-Edmonton.d180002.Car-Rental-Guide) ### Vacation Rentals > - [Powell River Vacation Rentals](https://www.expedia.ca/Powell-River-Vacation-Rentals.d4040.Travel-Guide-VacationRentals) ### General